After a bad start having an item delivered with with a broken zip pull and the broken bits put inside the zipped area. I then drove to their actual store in Cheltenham to see what they could do about... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered silver T bar necklace, and it arrived two days later, fast efficient service, packaging was complete no rips or tears and pendant is beautiful, would order again from Farrar & Tanner.
Travel bag a gift for my husband that I forgot to order but paid the next day extra delivery charge and it arrived first thing on his Birthday to open along with his other presents. Quality of the b... Ver mais
I was delighted to receive the Pewter Celtic Whisky glass undamaged and in pristine condition. I could see it had been inspected by Debbie before leaving you. The first two I had came from Amazon the... Ver mais
Detalhes da empresa
Escrito pela empresa
Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.
Informações de contato
24, Lansdown Estate, GL51 8PL, Cheltenham, Reino Unido
- 0344 5678 365
- customerservice@outdoor365.co.uk
- www.farrar-tanner.co.uk
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered silver T bar necklace
Ordered silver T bar necklace, and it arrived two days later, fast efficient service, packaging was complete no rips or tears and pendant is beautiful, would order again from Farrar & Tanner.
Items arrived quickly
Items arrived quickly, well packaged and well presented.
Very good quality
Excellent customer service
After a bad start having an item delivered with with a broken zip pull and the broken bits put inside the zipped area. I then drove to their actual store in Cheltenham to see what they could do about it as it was an anniversary gift and I needed a resolution as soon as humanly possible. After a sincere apology I was asked if a replacement would be acceptable, which I agreed to. What I wasn’t expecting was the replacement and personalisation would be done while I waited. Now that is what I call excellent customer service also a refund for gift packaging and post. Thank you so much for sorting everything out there and then. Will definitely be buying more of your items soon.
Very good quality product
Very good quality product. Meets my expectation.
Excellent product and quick delivery…
Excellent product and quick delivery thank you
Quick delivery and nice item doesn't…
Quick delivery and nice item doesn't get much better than that.
Items arrived quickly and well…
Items arrived quickly and well packaged, no damage. Beautiful products. Looking forward to ordering more!
Beautifully crafted and presented,my…
Beautifully crafted and presented,my partner loves it dearly.
Thank you.
All very good and efficient
All very good and efficient. Great value product that was well made too.
As described
The wallet arrived in a very smart box and was just as described. Excellent.
Fantastic gift choice & quality
Fantastic gift choice, quality and delivery. The gift came wrapped beautifully and was very quick to deliver. Will definitely use again!
All Round Great Customer Service
I ordered a personalized bottle of port through these, through no fault of their own there was an issue with the delivery (Royal Mail) & it ended up being returned to sender, I called in & spoke to the most helpful / courteous couple of ladies & before they`d even taken receipt of the original returned item they engraved another & had it posted out to me. exemplary service & I for one will be using Farrar & Tanner again.
Good quality product value for money…
Good quality product value for money and speedy delivery
Incorrectly sized backgammon pieces
The pieces for my backgammon board were incorrectly sized. This made playing with them very inconvenient, a rather sour note on an otherwise decent product. I’m in the process of replacing them and may delete this review if they resolve the issue.
Leather travel bag - great quality and arrived in record time
Travel bag a gift for my husband that I forgot to order but paid the next day extra delivery charge and it arrived first thing on his Birthday to open along with his other presents. Quality of the bag is lovely and he used it a few days later replacing a very old tatty one.
Slight problem with the delivery but…
Slight problem with the delivery but rectified immediately. Would definitely use again. Strong customer service
Happy Customer
Very professional, easy to use page. I will recommend them and use them again.
personalized leather belt…
Ordered a personalized leather belt for my partner , beautiful belt and the engraved wording also was lovely on the inside of the belt . Very happy with purchase and my partner loved it :)) thanks Farrar & Tanner ! I’ll defo shop here again , fast delivery also x
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








