Reliable online booking experience - backed up with prompt email confirmation after. Arrived within a few minutes of requested time when traffic was at its heaviest evening rush hour in Birmingham. T... Ver mais
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Veja o que dizem as avaliações
I cannot recommend Enroute Taxis enough. I used their service to transport my children and from the very first journey, they made them feel safe and comfortable since 2024. The drivers were professio... Ver mais
The taxi was early which is the most important thing, journey was good, driver was friendly and got me safely to my destination. Only complication was that I booked via the website and then changed... Ver mais
Online booking not easy as couldn't get credit card payment accepted but quite straightforward on telephone and got the 25% discount. However driver was on time, very courteous and pleasant to tal... Ver mais
Detalhes da empresa
Informações de contato
1 Horsley Road, NN2 6LJ, Northampton, Reino Unido
- 01604 606060
- bookings@enroutetaxis.com
- enroutetaxis.com
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I never used a worse taxis company in…
I never used a worse taxis company in my life .
First , I paid fortune when booking online . But I didn’t know the area so thought that maybe it’s how it costs over there .
Then the taxi didn’t appear at the booked time . I waited 10 minutes and called them , they put me on waiting for another 10 minutes and after that I was told a taxi will come within 15 minutes.
It has but when I arrived the diver asked me to pay - even if it was paid online . She said online payment doesn’t exist and I’m due to pay her the fare . She was quite rude and literally made me feel so uncomfortable, I’ve never experienced anything like that before .
Only when she rang the company they told her it was already paid .
The worst experience really , I would never use it again and I don’t recommend to anyone
never use this company scammed me
never use this company scammed me, they gave a certain time they would come then delayed by 1 hour, when i cancelled they said they would refund but didnt and scammed me, will be disputing with my bank.
Absolute disaster
Absolute disaster! I prepaid for a taxi ride to get us to a specific ferry so that we could make it to a birthday cruise. The taxi never came; nor did they answer numerous phone calls and a What’s App chat. We had to scramble to find a replacement cab at the last minute. Worst of all, the charge did go through,and we have no recourse.
Driver never showed up
Driver never showed up - received tracking for the driver 40mins after purchase, at the same time as my no show message. And No refund
My taxi never showed up
My taxi never showed up, there was no communication response on WhatsApp, and I have not received any refund.
The taxi was on time and we arrived to…
The taxi was on time and we arrived to our destination safety.
Excellent safe service got me to my…
Excellent safe service got me to my destination and nice man drove me good conversation
Poor experience
Single journey to destination was £35
Return journey was £11
Both with Veezu.
Why was this?
Safely dropped off and can was on time
Safely dropped off and can was on time
Driver was amazing however company not so much
Driver was amazing and if i had to rate on him alone he would 5 stars. The experience of the company however will be 1 star. Didnt answer calls. Charged more than what they were paying the driving by over 30%. Needed to get driver to help solve the issue and threaten legal action before we could move and delayed us in our travel by over an hour
Pickup went smoothly .
Pickup went smoothly .. arrived right on schedule.
Excellent
Excellent. Super accommodating. They picked me up from Alnwick railway station at 11:30pm when no other taxi company would do. They even accommodated by late running train.
Not available by phone and 80%…
Not available by phone and 80% commission to platform, nothing to driver
If ICould’ve given this company zero…
If ICould’ve given this company zero stars I absolutely would’ve done. They left my 15-year-old son 5 miles away from Home and no contact to say that they weren’t coming to pick him up. I had to source another taxi company to collect him so he got home safely. This company is absolutely disgusting seriously unprofessional and I would advise never to use this company for taxi in the future.
Lovely driver who got us to our…
Lovely driver who got us to our destination safe and sound.
Aman was great to be with and felt…
Aman was great to be with and felt comfortable to be in the car with!!
Not really a pet friendly taxi!
Despite booking a pet friendly taxi, he refused to take my dog! After checking with the office, he accepted to take the dog home, bit continued to complain for the entire journey. This was entirely unfair as I had disclosed at the time of booking that I needed a pet friendly taxi, and conformed that the pet was indeed a dog!
Friendly driver
Easy to book, taxi arrived on time, in fact early. Driver was very helpful and friendly.
Payed in advance had to change time
Payed in advance had to change time , my fault. Payed another £10 fair enough. Taxi didn't turn up . Ended up paying for an uber.
We have received a refund. But we didn't get back to hotel till 12 30 am. Very disappointing after an extremely long day .
Taxi never arrived despite pre booking…
Taxi never arrived despite pre booking 2 weeks previously. Was on a hen party in the middle of nowhere so had pre booked for thar reason. When I phoned they said there was no driver available so had cancelled the taxi! Luckily, managed to get a lift from one of the hen party ladies as she'd only 1 drink. Otherwise, we would have been stuck in the middle of nowhere! Awful service and am appalled they could leave someone in the middle of nowhere despite pre booking!
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