This product is great. It looks sharp and we have had no issues with it. Getting it to us was a little frustrating and it took longer than expected. I don't think that was the companies fault as they... Ver mais
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Veja o que dizem as avaliações
All of the units in my development in South Florida (127) had cedar shake roofs. They are hard to find and look warn even after only a couple of years of installation. After extensive research in 2020... Ver mais
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We are installing Enviroshingle on an 1840 house at the Joseph Smith Historic Site in Nauvoo, IL. The previous cedar shingle roof was way past it "use by date". The only complaint is the flashing le... Ver mais
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Yes another year of installing Enviroshake and it never seems to amaze me how happy and overwhelmed with joy are customers are with the finished product. Peakmasters has been installing Env... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Enviroshake
Escrito pela empresa
The Authentic Look of Cedar and Slate with Engineered Lifetime Performance.
Unsurpassed Aesthetics & Performance. Remarkable Service.
For over two decades, Enviroshake has been a leader in the composite roofing industry, specializing in offering best in class roofing products alongside exceptional quality. Our engineered products are designed to withstand the most intense climates, last a lifetime, and offer the beauty of traditional cedar and slate roofing.
With Enviroshake you can expect:
- Expert consultation: Our team is here to help you achieve your project vision
- Highest-quality materials offering unsurpassed performance
- Excellent warranties to give you peace of mind
Download Our Brochure
Informações de contato
1130 Wellington Street, N0P 1M0, Dresden, Canadá
- 519-380-9265
- info@enviroshake.com
- enviroshake.com
4,6
Excelente
242 avaliações
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POOR DELIVERY SERVICE
16 de julho de 2021
Resposta da Enviroshake
Hello Stéphane,
We appreciate the time you have taken to leave us a review and are sorry to hear of your disappointment with the delivery experience. Because we work with third-party carriers for product transport, we do strongly emphasize in our shipping communications that the client must be on-site at the time of delivery to ensure a smooth delivery experience. As in this case, you were not on-site at the time of your delivery, the driver unloaded the material to the best of his ability, and we are pleased that the material itself was delivered safely and in full. If you would like to discuss the details of your delivery further, please do not hesitate to contact us at info@enviroshake.com.
Best regards,
The Enviroshake Customer Care Team
My sales rep Loren Alonzo is amazing to…
My sales rep Loren Alonzo is amazing to work with and a consummate professional. Always makes it easy for me to provide my customers with the ultimate in service and support
9 de julho de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hi Brandon, thank you for these incredibly kind words about Loren! We have happily passed them along to her and truly appreciate the recognition for our hardworking and dedicated team members. We look forward to continuing to work with you on more exciting projects!
Enviroshake has been great to work…
Enviroshake has been great to work with. Reps are super responsive and helpful any time I need anything. They go out of their way to make sure customers and contractors are as informed as possible from the minute they get the call.
6 de julho de 2021
Resposta da Enviroshake
Hi Ethan, we really appreciate that you took the time to stop by and leave us your thoughts! Thank you for this great review. We look forward to continuing to work with you on more exciting projects in the future!
The calculation of how much we needed…
The calculation of how much we needed was not done properly. This was our 3rd roof and each time we had to reorder more material eith shipping (expensive) at our cost. we have given the dimensions of tje roofs each time, so it was Enviroshake miscalculating the amount of shingles needed.
For the product itself we give a 10++
2 de julho de 2021
Resposta da Enviroshake
Hi Julie, thank you for taking the time to write us an honest review of your experience! Firstly, we are so pleased to hear that you are satisfied with the product itself -- our goal has always been to engineer a hardworking and effective cedar and slate alternative.
Secondly, we truly apologize for your experience with material estimates. We are happy to offer material calculations based on the the measurements provided, but as many factors, including exposure and the complexity of the roof (how many cuts are needed for valleys, etc) affect the final quantity estimate, we explicitly state that the client's contractor should always verify. This helps ensure the accuracy of a material estimate and is a process we highly recommend. We appreciate your feedback on this matter!
Please feel free to reach out to us if we can further assist in any way, and we hope you continue to love your new roof!
Can’t say enough about the customer…
Can’t say enough about the customer service! I needed a small order to finish up a job. Everyone I dealt with was amazing. It was time crunch and a small order so I was able to arrange pick up, even the shipping guy was nice. The product speaks for itself I couldn’t be happier with the finished product and more important.. my wife loves it !!!! When you take care of the small things the big things take care of themselves!
21 de junho de 2021
Resposta da Enviroshake
Hi Charlie, it is wonderful to hear from you! Thank you for your wonderful review, and we are so pleased to hear that everything went so smoothly for you. Please let us know if there's anything more we can do, and we hope you continue to love your new roof!
Great customer service and all around…
Great customer service and all around support!
29 de maio de 2021
Resposta da Enviroshake
Hi Michael,
We are so glad to hear you were happy with your experience! It was a pleasure to work with you, and we look forward to our next project together! Please let us know if we can be of any further assistance at any time.
Resposta da Enviroshake
Hello, and thank you so much for stopping by with these kind words! We truly strive to make a magnificent product and back it up with phenomenal and personal service. We are so glad you were happy with your experience!
There are a few important issues to…
There are a few important issues to discuss here. Know that I am an experienced roofer having installed asphalt, wood shingle and shake, as well as metal roofing over a 40 year career in remodeling. This was my first time installing Enviroshingles. I completed the factory training.
1. Installation directions are confusing and incomplete; it was very difficult to position each subsequent layer so as to avoid eventual exposed nail heads and gutter on gutter. An actual detailed application video is a must for the company training.
2. It is not possible to "simply snap" shingles apart - they need to be cut. Directions should state this.
3. Shingles are uniformly thicker on the right side than the left side. There is uniformly a lot of molding "flash" remaining on each shingle that needs to be hand trimmed off before application. The company obviously has a problem with its molding process or molds.
4. There are 2 patterns of shingle, what we called "wide/left" and "wide/right". The company states that these are shuffled within each bundle.We found ourselves opening extra bundles to find enough "wide/right" shingles to even out the number of "wide/left" shingles. After the roof was completed, we had many extra "wide/left" shingles left over.The company has a problem with it's sorting/shuffling process.
5. My order was for 77 bundles of Silver Cedar shingles. Buried in the middle of the skid was a bundle of Antique Cedar shingles that we could not use, yet paid for. The company has a problem with its packing process.
In spite of these complaints, we managed to install a good looking roof that will shed water. It seems like a durable product... time will tell. I would suggest that the company take a hard look at its manufacturing processes to clean up these deficiencies. Installation directions need to be clear. As a suggestion they could easily apply marks on the top of each shingle to allow for a perfect looking overlap application.
My ordering process was quick and easy, as was the delivery.
It advertises itself as providing a premium product, at a premium cost. My experience was more difficult than I expected. I realize that the learning curve with a new product can be difficult. I offer this information so possibly the company can improve it's customers experiences with it's product.
20 de maio de 2021
Resposta da Enviroshake
Hi John,
Thank you for coming to us to discuss your experience! We are sorry that you struggled with the installation of our old-style Enviroshingle material. As was agreed, the material you purchased was a highly discounted, discontinued product. At Enviroshake, we truly pride ourselves on our client service, and installation and product support is only ever a call or email away; our expert technical advisor would have been happy to walk you through installation techniques to overcome all the issues you faced during installation. Enviroshake is aware of the installation difficulties with the old-style Enviroshingle, which is why we discontinued that design and introduced a new and improved Enviroshingle profile in the fall of 2021. Installation support materials are available for this new product line, and we are still able to offer technical support for our older line as well. We are happy to hear that you are pleased with the final look of the completed roof and invite you to reach out to us with any further concerns or installation questions!
Very professional
Very professional, stayed right on quote other then I decided to change 2 skylights at an extra cost for materials only, great crew, always cleaned up every day including using a large magnet to pick up any nails from our old shake roof, very courteous, love the product, I did my research into metal, cedar,and composite, we have had so many compliments on the roof asking what it is, I think it was money well spent and put our house value up. Very happy with the results
19 de maio de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hi Bob,
We are so thrilled you are happy with your new roof and with your contractor, Peakmasters! They are one of the best, and we are proud to work closely with them. Thank you for taking the time to share your experience with us! Please feel free to reach out if we can be of any further assistance, and we hope you continue to love your new roof for a very long time to come!
Love this product and the Company
Love this product and the Company. I am an installer in Massachusetts and have installed Several homes over the past few years. I have found that if there were any issues from a homeowner(from an incorrect installation from previous installers) the company would bend over backward to resolve the issue. I personally WANT to be associated with a company like this. They are responsive to any and all questions we may have in the field, and our Rep Loren Alonzo is always a phone call away.
We are PROUD to be an installer for Enviroshake!
BTW I have the product on my own home!
Steve Hamer
D.R. Roof
4 de maio de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hi Steve,
Thank you so much for taking the time to write this wonderful review for us! We cannot express our deep appreciation not only for your kind words but for our partnership with you and your hardworking and skilled team. We are glad you feel assured you can reach us with any issue at any time, and we look forward to continuing to work with you on many more future projects!
The product is very good
The product is very good, the only compliant I have is shipping, if they tell you it will be there in 7 days anticipate 14 to 21 days
29 de abril de 2021
Resposta da Enviroshake
Hello,
Thanks for stopping by to leave us such a great review! We are very sorry that you were unsatisfied with the shipping experience, as we do our best to set accurate expectations around delivery timelines, which can fluctuate depending on the types of trucks necessary for the delivery. Upon occasion, shipping events beyond our control may also unfortunately occur. Nonetheless, we strive to create the best possible shipping experience for our clients!
According to our records for the shipment of your order, your material was shipped on March 23 and delivered on April 1st over a total of 7 business days. Please let us know if there is anything further you would like to add or have clarified so we may further investigate and ensure our shipping experience is optimized for all clients!
And, of course, we hope you continue to enjoy your new roof!
Product looks great
Product looks great. Great crew for the installation. Look forward to a long lasting roof !
23 de abril de 2021
Resposta da Enviroshake
Hello,
We are so happy to hear you are pleased with the product and the team of Enviroshake installers! Thank you for taking the time to tell us about your experience. We hope you continue to love your new roof for many years to come!
Enviroshake, a great company
My husband and I struggled for a few years trying to figure out what to do with our little A-frame that had the original roof with cedar shake. We wanted to replace it with cedar shake again but that was way too expensive so we searched and searched until we found Enviroshake. We were Lucky enough to get the sales person Kristina who was absolutely wonderful and worked with us on cost, timing and what we needed to do the job. The roof is now completed and it is so beautiful we are very pleased and so happy that we went with Enviroshake. Anyone looking to have a roof done should definitely look at Enviroshake, best quality, best sales people, great company!
16 de abril de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hello,
We are so happy to hear that your experience with Kristina and our product was so positive, and we have passed along your kind words to her! We pride ourselves on our helpful and knowledgeable staff as well as our high-quality product! Thank you for taking the time to let us know your thoughts on your experience, and we hope you continue to love your new roof for many years to come!
We were very pleased with the quality…
We were very pleased with the quality and look Enviroshake! We were also thankful for such a helpful and professional team. Anyone who asks about our roof, I always recommend them! A+
Marc
14 de abril de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hi Marc,
We're so glad you're so happy with your new roof and your overall Enviroshake experience! We truly appreciate this wonderful review. We hope you continue to love your Enviroshake for many many years to come!
Great product and good service
Great product and good service! Loren B was great to work with.
6 de abril de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hi Curtis,
We appreciate this great review! Thank you so much for stopping by to share your thoughts. We have passed your kind words on to Loren as well. We look forward to continue working with you on more great projects!
Enviroshake NOT Recommended
Installed (installed by Enviroshake recommended installer) Enviroshake on our Calgary house in 2008. Looked great at the time but today (2021) the shingles are warped and very fragile to walk on. Enviroshake said it was the installers fault and warranty did not cover the problem, they sent me a tool so I could try and fix the warping myself. I would NOT install these shingles again. They look bad after 13 years, are very fragile and warranty seems useless. Will most likely replace with asphalt shingles, much cheaper and more durable/reliable.
23 de março de 2021
Avaliação não solicitada
Resposta da Enviroshake
Hello Stuart,
As an international company with thousands of successful installations and satisfied clients worldwide, Enviroshake takes reports such as your own very seriously. We appreciate that you have brought your concerns to us and are very sorry to hear of your dissatisfaction with the resolution we have previously recommended.
If you would like to reopen the investigation into your roof, we invite you to file a new case with us by submitting photos of your roof and your contact information to info@enviroshake.com. We consistently aim to reach solutions that leave all parties content.
Please feel free to reach out to us with your photos and information so we may move forward with a resolution!
Excellent service and product.
Kristina Lorio was phenomenal through the process of ordering, training and delivery. Very happy with product.
19 de março de 2021
Resposta da Enviroshake
Hi Marcos,
Thank you for your kind words about Kristina! We have passed them along to her and truly appreciate hearing great feedback about our hardworking team. We are thrilled you are pleased with the product and hope to work with you again in the future!
We love the product
We love the product. It is perfectly suited to the harsh conditions in our hot climate.
The Company service was outstanding! Everyone was so helpful and easy to work with. Our order got processed, completed and shipped quickly and with ease.
15 de março de 2021
Resposta da Enviroshake
Hi Geoff,
That is wonderful to hear! We are so glad that you are pleased with the product's performance in your environment and with the purchase process. Please let us know if we can help further in any way, and we hope you continue to love your new roof!
2nd purchase of the Enviroshake roof shingle
I have purchased the composite roofing shingles from Enviroshake in the past and decided to purchase the remaining shingles needed to do do the other roofs on the main house. We went with the Colbourne Brown and are very happy with the application and the finished look of the shingles on the house.
Our third floor appears to be more quiet with the application of this shingle. We also noticed the third floor did not get as warm as in the past with the cedar roof. I believe the added 5/8" CDX plywood, coupled with the ice and water shield over the entire roof and the composite shingle created more of a sound attenuating barrier from outside noise.
Overall its been a great company to deal with from the sales people, to accounting and shipping.
I didn't mention the warranty, but that is a given...last roof I will ever install on our home.
Thanks again,
John T.
12 de março de 2021
Resposta da Enviroshake
Hi John,
It has been wonderful to read about your experience both with our team and our product. We truly appreciate that you have taken the time to tell us about your roof update! Please know we are here if you need anything further, and we hope you continue to love your Enviroshake roof!
Enviroshake is truly the leader in roofing materials
I am actually looking for the right words to describe my experience with Enviroshake but I am stuck! Amazing!! to say the least. I have been ordering roofing materials for my company for probably the third time now and the service has been impeccable. The staff is great and very knowledgeable about the products. They are also very helpful. I've learnt quite alot about roofs just dealing with them.
All our orders were processed in a timely manner. As for the material, excellent. very strong and of very high quality.
We highly recommend Enviroshake to all.
10 de março de 2021
Resposta da Enviroshake
Hi Gretta,
It thrills us to hear how pleased you have been with the purchasing process multiple times over! We are so grateful to have clients like you who come back to our product multiple times. We are here to assist should you need anything further and look forward to continuing to work with you!
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