En tant qu'acheteur en ligne avide, epay est devenu mon fournisseur de paiement préféré. Avec leur large éventail de devises prises en charge et de processus de paiement sécurisés, je peux faire mes a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've tried contacting you multiple times regarding my transaction you according to the blockchain took actions on 8 minutes after I recieved the crypto. How come I still haven't recieced my transfer w... Ver mais
Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies ena... Ver mais
Katastrophe! Ich wurde heute mehrmals einfach ohne Ankündigung in die Warteschleife "weggedrückt", weil der Mitarbeiter einfach keine Lust hatte meine Fragen zu beantworten. Hier werden Reports gesc... Ver mais
Detalhes da empresa
Escrito pela empresa
Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.
Informações de contato
Unit 02.03, 10th Floor, Building A2, Kexing Science Park, Nanshan District, Shenzhen, 518000, Shenzhen, China
- +86 755 2224 8883
- cici@epay.com
- epay.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Bad customer service …
I world like to make a report on idk even know who I spoke tho I wash telling her my issues with the card and she is telling me to contact my employer them hang up when i tried calling back no one answered my phone number is 8763174553 I called around after 2pm thats very not nick cause i am frustrated and just trying to get some help
Scammers I sent the money and they said…
Scammers I sent the money and they said its not paid
No customer support for pending remittance
They promise remittance with 1-2 business days. But when its stuck at pending for more than 3 days, no response from customer service, they just say we are monitoring and will get back to you on progress. What's the use of having a customer service team , when they can't help in getting remittance on time.
Not a good company to deal with
Not a good company to deal with. Stay away. Let them figure out why.
Nie wieder
Katastrophe! Ich wurde heute mehrmals einfach ohne Ankündigung in die Warteschleife "weggedrückt", weil der Mitarbeiter einfach keine Lust hatte meine Fragen zu beantworten.
Hier werden Reports geschickt, die sich nicht mit den ausgezahlten Beträgen decken. Man kann einfach nicht nachvollziehen, wie sich die Abrechnungen zusammensetzen. Leider ist hier auch keiner bereit das einem zu erklären. Wir haben mehrere Filialen und mir reicht es jetzt und wir werden hier kündigen und uns einen anderen Anbieter suchen. So geht man nicht mit Kunden um.
They need to up their game. It's starting to smell bad.
Since January 1, 2025, I can't top up my Epay.com account using a local bank account. I don't know why NOBODY is mentioning this, as I believe I've been singled out or targeted. I have tried contacting all account managers, all second-tier managers... up to no avail. They told me they have "discontinued" the option of Local Bank Account / Swift in the US and they don't know when they're gonna have it back. It turns out that option is unavailable everywhere. Meaning, If I am a Chinese customer, I can't add money from my chinese bank account either.
The only options available are e-wallets that ARE NOT ALLOWED FOR U.S. CUSTOMERS. Then, what's the point? How is this company making money? I honestly don't know. I used it a lot in 2024, but then they turned into the worst customer service experience and a total waste of time.
This site is an absolute scam
This site is an absolute scam . They blocked me and stole my money. I'm so disgusted
My account was blocked on 02/07/2024…
My account was blocked on 02/07/2024 with a significant balance, and since then, I haven't received any explanation. Despite multiple attempts to resolve the issue, they have stopped responding entirely. Be cautious when dealing with them, as their actions seem unprofessional and potentially illegal.
只有一句话:垃圾中的战斗机
Ebay arbeitet mit Fake Firmen zusammen
Ebay arbeitet mit Fake Firmen zusammen, die Ihre Kunden verarscht. (Chippower24)
Geld bekommt man nur einen Teil zurück und meine Auslagen und Spesen musste ich auch selber bezahlen.
Lasst die Finger von solchen Firmen.
Ausser Spesen nix gewesen.
Schämt Euch. Pfui.
Es gibt nichts zu ändern.
Finger weg von solchen Firmen.
6. März 2025
Epay Australia Not Refunding Deposit
Epay Australia
Quick to take your deposit of $1000.00 but have 1001 excuses when they have to refund the deposit. Emails are never answered properly - you only get a confirmation of email received. The terminal has been collected by their service provider but they still have to investigate the collection, telephone staff can't give any answers and will get back to you but never do.
Hello,
Hello,
Just spoke with Amber at Epay in regards to signing up to the umbrella. Lovely customer service and I felt very welcomed! Made the experience very easy. Would definitely recommend!
-Shanice:)
Thank you so much epay you resolved my…
Thank you so much epay you resolved my problem immediately. The WhatsApp customer service was so calm and friendly I love using epay fast transaction. Keep up the good work epay. I'll keep referring my friends and family
Live Chat Wins
The Live chat Assistance was really great. Very patient and willing.
The best wallet and excellent attention…
The best wallet and excellent attention when it comes to a Report ❤️🔥 I Love You Epay
Thank you so much epay you resolved my…
Thank you so much epay you resolved my problem imidiately. I love using epay fast transaction. Keep up the good work epay. Almost my friend using epay.
Very kind and attentive to help us…
Very kind and attentive to help us resolve difficulties . I definitely recommend the application
great support and fast helping.
Prompt and effective assistance to…
Prompt and effective assistance to speed up the KYC procedure. I admit it is a rare event amongst financial platforms. Cheers
Good services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








