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Detalhes da empresa

  1. Serviço de pagamento

Informação fornecida por fontes externas variadas

ePayMe is a leading UK provider of compliant outsourced payroll solutions for recruitment agencies and contractors


Informações de contato

  • Fishponds Road, RG41 2GY, Wokingham, Reino Unido

  • epayme.co.uk

2,3

Ruim

O TrustScore é 2.5 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Rip-off b*stards exploiting people's naivety with their completely unnecessary intermediary "service"

I would give them 0 if I could, but 1 is the minimum on here. Rip-off b*stards kept my holiday pay without telling me when the end of the tax year came and then made it very difficult to claim it when I noticed by chance a few months later. The following year I got a P45 email with a note in the middle of the email saying if I didn't claim my holiday pay by the end of March it 'may be lost'. I wonder how many people didn't notice that note. The P45 wasn't sent to me but uploaded to a portal so of course now I'm doing my tax return months later I can't access it.

1 de maio de 2025
Avaliação não solicitada
logotipo da ePayMe

Resposta da ePayMe

Hi James,

Thank you for your review. We’re sorry to hear that you feel this way.

We would really welcome the opportunity to review this properly for you and clarify any misunderstandings. Our team is happy to look into your account and ensure any outstanding matters are resolved as quickly as possible.

Please contact us directly at Jamie.anderson@epayme.co.uk
so we can assist you straight away.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

I am extremely disappointed

I am extremely disappointed . I am paid weekly every Friday, however I have now missed two consecutive payments with no resolution.

I have not been paid for the weeks of 5th January and 12th January, and despite formally raising this with payroll/accounts, I am still waiting for my wages. This has caused serious financial difficulty and unnecessary stress.

This situation is completely unacceptable. Being paid on time is the bare minimum expectation, and the lack of urgency and communication makes it even worse.

I would strongly advise anyone considering working with this agency to think carefully, as reliability and professionalism are clearly lacking.

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent and known to the Pension Ombudsman!

Sketchy, dodgy, scam company. Investigated by the Pension Ombusdman some years ago, they went into hiding and have resurfaced now offering new discounts and deals. AVOID AT ALL COSTS. They stole part of my income, falsely claiming it was going into a non-existent pension pot, they were liquidated and I was unable to get the money refunded. I recommend doing a Subject Access Request so you can clearly see how much money they took from you, but good luck getting it back.

1 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Epayeme

Laura was very helpful and answered all of my queries that I had and they were very polite and patient with me, I was very happy with the service

15 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service!

I emailed the team with a request to avail the holiday payment. The team very kindly advised me and provided me with suggestions and the best option. This helped me make a sensible decision!

Thank you for your consistent support.

5 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

LTS Group has been using EPayMe for…

LTS Group has been using EPayMe for some time and we are delighted with the service we and our candidates receive. The staff are very knowledgeable/professional and courteous and we very much trust them to run our candidate payroll.

16 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Market Leaders for a Reason

We have worked with ePayMe for over 6 years, providing payroll services to staff in our promotional agency. The service we receive has been nothing short of exceptional.

The ePayMe team is proactive in making sure staff are registered and compliant ensuring all payments are correct and on time. Communication is easy, over email or phone, and you can speak to a real person anytime.

Providing payroll solutions to huge numbers of contractors, who work will multiple agencies is a complicated process, which ePayMe manage with incredible efficiency.

They are completely transparent with fees and happy to talk with any contractor who wants to understand the process.

Having used other umbrella solutions in the past, ePayMe are by far the most accessible, professional and efficient.

We will continue to use ePayMe, and would happily recommend them to any other agency or contractor.

28 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Epayme came to our rescue and saved our company.

I have worked with E-payme now for around 7 years. During this Covid Pandemic they helped financially support my business and pay the workers when clients left me us without pay. On a handshake Andrew (the CEO) stepped in and made sure we would survive this very difficult time. As a result we are here today and able to survive this while Epayme let us pay back the workers money over a 7 month period as we lost 90% of our normal revenue. As a business owner I cannot recommend them enough and if you are a staff member thinking about joining them I can tell you first hand that they priority is always to get the best deal for the workers even in tough circumstances like we are facing in 2020. Very few businesses or owners would have done what Epayme did for us and i'm forever thankful.

26 de outubro de 2020
Avaliação não solicitada

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