EPCS DIRECT Avaliações 

444
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quick efficient service. They fitted in with my busy schedule and last minute change in availability. The engineer arrived earlier in the day, as requested, he was pleasant, professional and compl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Called EPC Direct for an urgent appointment and they literally came out the next day. Karim was friendly and professional, explained what he would need to do, did it swiftly and the report was with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andrew came down to carryout an EPC on my property. He took time to explain the new government regulations to not include the garage in the measurements. He detailed well all the new features of the h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed an EPC doing at short notice. A date and time was arranged straight away. Maddison was very knowledgeable and has also helped with follow up questions. Couldn’t be happier. Would definitely rec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Saúde Ambiental
  2. Inspetor de imóveis

Escrito pela empresa

Fast, reliable, and local — EPCS DIRECT proudly serves the Midlands and West Midlands with same and next-day EPC certificates for property sales, rentals, remortgages, and energy grants.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

444 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(444)

64 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. The whole process from start to finish was painless. I was informed every step of the way. And I paid exactly what was quoted. Would definitely use again!

23 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Great service.
very professional and polite.
I would recommend Karim's service to any one.
great job

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Drew was Absolutely brilliant, came on time did his work , great value for work done ,
I Highly Recommend Him , have given his name to a friend Already x

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great servive! Drew was able to give me an appointment…

Drew was able to give me an appointment exactly when I wanted with just 2 days' notice. He arrived within the time agreed and proceeded to make his assessment, explaining as he went through his checks. I was able to pay by card, and my results were ready immediately. A very pleasant person, too. Great service:easy, quick and thorough.

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, Drew was very friendly, helpful and informative. Highly recommend for your EPC.

11 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service at a great price

Needed an EPC on a rental property asap so I called Drew who was very polite he not only quoted me a great price he also contacted my tenant directly for me and did the EPC for me 2 days later TOP SERVICE

12 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service, on time, polite, friendly and respectful. Came out next day. Can’t recommend enough! Will definitely use again if still in the area in ten years time or move to a different house locally. Thank you

13 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FAST DASH FOR CASH, IGNORING CUSTOMERS EVIDENCE

dashed out at end of day 15 mins, didnt bother to look at roof insulation. Provided them with pictures showing insulation when recent 2020 re roofing was done. Chose to ignore that and fact that previous epc (TOOK SCREEN PRINTS) took account of insulation and down rated saying there isnt any. AVOID FAST DASH FOR CASH OUTFIT NOT CONSIDERING PREVIOUS CUSTOMERS EPC. TBH WHO REMOVES INSULATION??!! I HAVENT.

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da EPCS DIRECT

Resposta da EPCS DIRECT

Hello Stuart,

I am sorry to hear this.

We have looked into the EPC, site notes, assessor evidence and evidence that you provided.

No accredited EPC assessor can use an old EPC report for a future report as things can change over 10 years to a property. The report has to be audited with photographic evidence.

As you can appreciate this is a certification that is uploaded onto the national gov.uk website for prospective buyers to see.

I can see have a roof room at the property, your house was built pre 1929 so we have to insert the insulation levels as “as built” unless you have and receipts showing the exact levels of insulation or if the assessor can get into the roof space to measure the insulation.

On this occasion you provided photos external from the property when the roof was being changed but we can’t evidence an exact amount of insulation, if we insert 250mm and there is only 100mm this is factually incorrect and your new buyer could take legal action for incorrect information.

If you are able to find any receipts or photographs with an exact amount of insulation in the roof space we can resubmit your report and amend this for you as explained via email.

Without this we can’t input a factual amount of insulation in your roof space and the report will have to stay the same.

Please feel free to reach out to us via call or email Monday - Friday 08:00 - 18:00.

Charlotte Regals
Customer Relations Support
orders@epcsdirect.co.uk

Avaliado com 5 de um total de 5 estrelas

EPC completion

Friendly, professional, knowledgeable. Would definitely recommend when getting an EPC completed.

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can not thank drew enough

I can not thank drew enough!
I booked an appointment and the next day i got a variety of times and dates.
Drew is very professional and friendly, he was explaining everything as he was going along.

I got my certificate straight away!!
I 100% recommend EPCS! Fabulous service!

9 de abril de 2024
Avaliação não solicitada

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