This is not a true representation of the brand. These review are before the brand rebranded and became completely different. I don’t doubt the quality of their products still, but now their clothing i... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Equipads products have fast become some of my favourites and most used in my equestrian wardrobe. The material and quality of breeches and baselayers are out of this world and I love that they are ec... Ver mais
A empresa respondeu
Breaches and Saddle pad I ordered the Plum grey breaches and dusk grey saddle pad last week and they arrived a day later, the quality is absolutely amazing and they look amazing in action! as a siz... Ver mais
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Tights Review Dear Sir/Madam The honest truth is that I have not worn the tights yet but all I can go on is the service and the strong recommendation from my daughter, Danielle Borody who... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Equipad is an Australia equestrian apparel company.
Informações de contato
Austrália
- equipadequestrian.com
4,4
Excelente
197 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Saddle pad
The saddle pad is so pretty and the materials are not only sustainable but comfy and padded for your horse. 10/10 customer service too.
22 de junho de 2023
Resposta da Equipad
We really appreciate your support. Thank you so much for shopping with us! Happy Riding 🩷
Wonderful service
Wonderful service, my package arrived super quickly! The clothing is absolutely gorgeous too! Lovely fit and so comfortable 😍🙌🏻
18 de junho de 2023
Resposta da Equipad
Thanks Lauren, this review made our day!! Happy Riding 🖤
Resposta da Equipad
Thank you so much for youre review Belinda, happy riding! 😊
Resposta da Equipad
Thank you so much for your wonderful review Belana, means so much! Happy Riding!
Feels great looks cool😎
Love the feel of the saddle pad and the color tones, would like it to be a bit thicker
18 de maio de 2023
Resposta da Equipad
Thank you so much for your review Matthew, appreciate the feedback - we'll pass it onto the design team. Happy riding!
Excellent products and service!
Exceptional customer service and beautiful, quality products
11 de maio de 2023
Resposta da Equipad
Thank you Sarah, your review means to much to us - Happy riding! ❤️
Not all items delivered
I had ordered and paid for two tops and only one top was delivered. My enquire was not responded until after my second email sent, which was disappointing. When i did get a response, the customer service was great, the missing top was sent via express mail and I received it within 2 days. I had been advised that an ‘extra gift’ would be sent for the hassle, however unfortunately this was never sent. The tops themselves are of great quality, it’s just a shame that the customer service was lacking and will be a factor in considering whether I ever purchase anything else.
11 de maio de 2023
Resposta da Equipad
Hello Romina,
I am so sorry to hear you had this experience, our small team was under the pump this EOFY sale and it showed some cracks in our communication and processing which I am so sincerely sorry you were affected by this.
I am following up on this further and with that, will ensure the free gift is shipped your way, on express as soon as possible.
Again, my apologies for this issue, hopefully we can make it up to you.
Easy to order and great product
13 de abril de 2023
Resposta da Equipad
Thanks so much for your feedback Donna and for shopping with us too. Really appreciate it!
Equipad is amazing
Great quality, amazing staff, fast shipping, overall the best equestrian brand
11 de abril de 2023
Resposta da Equipad
Emelia, thank you so much for such a kind review, I'm so happy to hear this - means so much!
Above and beyond
Above and beyond!
I was after a Sand sz8 breeches and there wasn’t any online I messaged and asked and they found a pair in their stock and sent them! I was so chuffed! They took the effect 😊
10 de abril de 2023
Resposta da Equipad
Oh Alexx! You're amazing, this review made our day! Thank you so much for shopping with us, always happy to help 😊
Super product w/free saddle pad
Super products and a great free saddle of with my tail bag order 😊
15 de abril de 2023
Resposta da Equipad
So glad to hear Naomi! Thanks for shopping with us 😊
The communication & customer service…
The communication & customer service provided were excellent.
There was a long delay before I received my item but it was Australia Post that caused the delay not Equipad. Shipping occurred really quickly and when I contacted Equipad about the delay, I received a very prompt response, immediate action and a refund for the postage as their way of apologising for Australia Post. I would highly recommend Equipad, the product and service are both excellent.
14 de abril de 2023
Resposta da Equipad
What an amazing review, thank you so much fro shopping with us Linda, we really appreciate it and so glad we could resolve that issue with Aus post for you ❤️
Love my ribbed riding tights and…
Love my ribbed riding tights and postage was prompt service was easy
11 de abril de 2023
Resposta da Equipad
So great to hear! Thank you
Good
Good colours, good fabric, saddle pads are so soft of his back. My black beauty rocks every colour ofc ❤️
14 de março de 2023
Resposta da Equipad
Thanks for the amazing review Marla, you're the best!
So comfortable!
Absolutely love my Equipad tops and ribbed riding leggings, they are really nice quality and were posted super fast!
I now have the same top in three different colours because they are so comfortable and also flattering.
Very happy with my purchase and will definitely buy more in the future!
14 de março de 2023
Resposta da Equipad
Hey Kath, thanks so much for leaving a lovely review!
Amazing product!
Amazing product!! And pretty quick shipping from Australia to the US. I will definitely be ordering more from Equipad. Love this brand!
14 de março de 2023
Resposta da Equipad
Thank you for your kind words Valerie!
Resposta da Equipad
Amazing to hear!!!
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