Habitual Equipment Avaliações 

100
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought an elite squat stand with pull up bar amongst other things. A nut and bolt set was faulty. Have been trying unsuccessfully to get a replacement set. The customer service agent manning info@..... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered the adjustable dumbells and was notified it would delivered within 48 hours. It was delivered as advised. Great to see a company do what they say!

Avaliado com 5 de um total de 5 estrelas

Great service from James & the team, awesome equipment & perfect for our new Exercise Physiology Clinic. They looked after us from start to finish, looking forward to working with them again in the fu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simple ordering process. Fast delivery. Super helpful customer service that followed-up with me unprompted to make sure I was happy. Hayley, you were awesome. Products are great - do what they'r... Ver mais

Detalhes da empresa

  1. Atacadista de Equipamentos para Ginástica

Sobre Habitual Equipment

Escrito pela empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

100 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(100)

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Avaliado com 1 de um total de 5 estrelas

Worst Customer Service

Bought an elite squat stand with pull up bar amongst other things. A nut and bolt set was faulty. Have been trying unsuccessfully to get a replacement set. The customer service agent manning info@..... is just not willing to accept that the set can be faulty. I've spent last few days sending pictures, being taught how to install a nut and bolt like I'm stupid, being told that I've used the wrong nut with the wrong bolt despite of there just being one kind of nut and one kind of bolt, and so on.

Anyhow, it's been a very frustrating experience. Will never again buy from Habitual and will never recommend them.

10 de janeiro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Head of Sport

All equipment was delivered and follow up emails and phone calls were given. Some of the equipment was not installed as agreed.

11 de outubro de 2022
logotipo da Habitual Equipment

Resposta da Habitual Equipment

Hi Shane - Apologies again for the miscommunication with the installers. As advised we were happy to arrange for them to go back and complete the wall mounted weight plate holders. Hope the equipment and rig installation were all up to standard.

Avaliado com 5 de um total de 5 estrelas

New home gym

My wife and I had been talking about getting a barbell and rack for a couple of years now, we decided to go ahead with the premium package while upgrading to the half rack. Love everything we got, really nicely packaged and was easy to assemble. Great communication from the company throughout the process. We collected from warehouse to save on shipping.

4 de agosto de 2022
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Resposta da Habitual Equipment

Thansk so much Shane and appreciate you sending the time lapse videoof the set up!

Avaliado com 5 de um total de 5 estrelas

Fast friendly service

Fast friendly service. Hayley was super helpful & quick to respond to any questions/concerns!

3 de agosto de 2022
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Resposta da Habitual Equipment

Thanks Hannah

Avaliado com 4 de um total de 5 estrelas

The purchase process was nice and…

The purchase process was nice and simple, as was delivery. The product itself (purchased 2.5kg and 1.25kg change plates) had some aesthetic flaws. Functionally it's fine, but the finish is flawed. Not the end of the world hence 4 stars.

27 de maio de 2022
Avaliado com 5 de um total de 5 estrelas

Great service from James & the team *****

Great service from James & the team, awesome equipment & perfect for our new Exercise Physiology Clinic. They looked after us from start to finish, looking forward to working with them again in the future. Would highly recommend the team for kitting out your home gym, new clinic or commercial gym.

24 de abril de 2022
logotipo da Habitual Equipment

Resposta da Habitual Equipment

Thanks Alan

Avaliado com 5 de um total de 5 estrelas

Products are excellent

Everything went great as one would expect with some minor feedback from the perspective of helping you:
1- The adjustable weights need to be adjusted on both sides separately. It would be easier if this was just on one side or if there was a way to switch between the 2.
2- Delivery notifications were not as accurate as is expected with other online retailers.
3- Delivery driver did not ring the bell, knock the door or advise of his arrival. Simply dropped the items at the front door which was hard to carry in as I was not at home (delivery notifications).

Products are great and am expecting to grow my collection so will look out for great deals.

Cheers
JP

3 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Called and got onto Hayley

Called and got onto Hayley, who was insanely helpful that put into James, who organised our commercial agreement.
After the experience with another Equipment company, which was terrible this experience with Habitual was 1000% times better.
Will be using Habitual for our next location deck out!

20 de março de 2022

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