Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Ver mais
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Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Ver mais
A empresa respondeu
Visited promptly by salesman, who was polite, took measurements and assured a response. Visited the showroom, but polite staff there could not get in touch with the salesman or other sales staff. Phon... Ver mais
A empresa respondeu
Jody and Dillon helped remove fittings in my conservatory before the job started. The men were all very pleasant and did a really good job and went above and beyond what they needed to do to help me.... Ver mais
A empresa respondeu
Outstanding Quality, Service and Value: This is the second time I've used ERG Scotland. The whole process from initial contact, through a visit by the sales person, visit by the surveyor and fitting w... Ver mais
A empresa respondeu
ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray. ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install. For a better, brighter home.
Unit 19 Clayton Court, IV18 0SB, Invergordon, Reino Unido
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The men came promptly at the time specified, were polite and answered my questions. They did the work expertly and swiftly and did a great job of clearing up afterwards. They also took time to explain the window fastening. The windows look amazing, such a great improvement and I am very pleased with the result. I would recommend ERG anytime.

Resposta da ERG
The salesman was not pushy went through the details of the doors etc and gave us a price and said he would leave it with us to decide when ever we wanted.
( I've sold Double glazing products, so I know my stuff about doors and windows etc. and good quality of products)
The surveyor came and measured more accurately, which gave us an even better option for one of the doors.
The fitter arrived and politely introduced himself as Neil, he made a start getting all fours doors fitted then went round stating the trims etc , he made sure there was dust sheets down where he was working and gave great detail to the finishing touches ( In total it was 1.5 days to fit the four doors)

Resposta da ERG
Very professional, the measurement, what I wanted, the price agreed, and deposit and final price. The installation was clean and easy.

Resposta da ERG
From start to finish, the engagement and communication, in person visits/meetings, installation and aftercare has been brilliant. ERG are an organisation that I trust and would recommend to anyone.

Resposta da ERG
Needed a couple of replacement windows replaced due to condensation between glass. ERG very efficient, glass ordered and fitted promptly all under warranty. Thank you

Resposta da ERG
So delighted with ERG Scotland.
Went on holiday and left a key for the installers.
They came in and fitted all new windows throughout the house so when we came home, all completed to a fantastic finish. I would never have known they had been there. Thank you to all the staff for a brilliant job.
Cannot thank you all enough. 😊😊

Resposta da ERG
The team were fantastic and everyone was very helpful.
Highly recommend erg the windows looked fantastic and I’m so happy with them. Everyone I spoke to were lovely and never once did I feel pressured into buying anything. The guys who came to fit them did a fantastic job

Resposta da ERG
Ordered triple mirrored wardrobe doors in white finish. Finally delivered only to discover they were gold finish. They admitted their mistake and collected them. Minimal apology and no offer of compensation for our additional wait. I contacted ERG customer services and made formal complaint. No response. I contacted them again and queried the lack of response plus stated that we should be compensated. Called them today to get an update. Apparently they received them last week but couldn’t give a date for delivery. After all this waiting the response is shocking. Not a great experience.
Great experience from start to finish. I was kept informed all the way through the process from the initial Sales enquiry to the installation. Installation team was brilliant, exceptional attention to detail. The finish product exceeded our expectations.

Resposta da ERG
From start to finish a first class service

Resposta da ERG
Excellent service from start to finish. From the initial call, quote, survey and installation. Installers were very efficient and tidy. Delighted with the end result.

Resposta da ERG
Have had windows, doors and roofline all supplied and fitted by ERG. Great service, no hard sales pitch and good communication throughout!

Resposta da ERG
The company from start to finish was excellent 👌 the boy that fitted the windows was excellent

Resposta da ERG
I found ERG very efficient from Quote to fitting. When looking for a new front door ERG were the best value for money, the rep went through the options on what was the best door for our house and was very knowledgeable about all the doors in the catalogue. The engineer who fitted the door was very thorough and made very little mess and made a neat job of fitting the door. The new door has made a big difference to the warmth to the house but not only that the look of the front of the house. ERG have given me a great service and a good quality door at a very reasonable price.

Resposta da ERG
Everything from the planning to the build and completion has been straightforward and professional. We kept informed about the timings and processes involved at each stage. The finished extension is perfect and the finish immaculate, we are delighted with it!

Resposta da ERG
Very happy with windows first class service from start to finish. The fitter was really good very tidy at his job a asset to your firm. Would recommend ERG to anyone planing new windows.

Resposta da ERG
From initial enquiry, through to survey and installation, we found everyone involved efficient, helpful and professional. We're very pleased with our new back door - no more draughts or struggles opening and closing. We wouldn't hesitate to recommend.

Resposta da ERG
Very high quality doors, workmanship and friendly before and after care! We would definitely recommend them for anyone looking for either doors or windows!

Resposta da ERG
We are just delighted with our conservatory !
All the tradespeople were very professional and the finish is top quality.
The time line to completion was well managed by the ERG team and any communication with the company gave quick and helpful responses. Thank you !

Resposta da ERG
Swift work done, staff on site were courteous and efficient. Home is now warmer and more secure following installation of 2 composite doors and 1 patio door.

Resposta da ERG
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