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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Visited promptly by salesman, who was polite, took measurements and assured a response. Visited the showroom, but polite staff there could not get in touch with the salesman or other sales staff. Phon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jody and Dillon helped remove fittings in my conservatory before the job started. The men were all very pleasant and did a really good job and went above and beyond what they needed to do to help me.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding Quality, Service and Value: This is the second time I've used ERG Scotland. The whole process from initial contact, through a visit by the sales person, visit by the surveyor and fitting w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de instalação de janelas
  2. também em
  3. Construtora de Conservatórios
  4. Fornecedor de janelas
  5. Fornecedor de Portas
  6. Instalador de Vidro Duplo

Informação fornecida por fontes externas variadas

ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray. ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install. For a better, brighter home.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

124 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(124)

34 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A recommendation for ERG

The men came promptly at the time specified, were polite and answered my questions. They did the work expertly and swiftly and did a great job of clearing up afterwards. They also took time to explain the window fastening. The windows look amazing, such a great improvement and I am very pleased with the result. I would recommend ERG anytime.

16 de abril de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your kind review.

We’re pleased to hear the team arrived on time, carried out the work efficiently, and left everything tidy. It’s great to know you’re happy with your new windows and the overall result.

We really appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience with ERG

The salesman was not pushy went through the details of the doors etc and gave us a price and said he would leave it with us to decide when ever we wanted.
( I've sold Double glazing products, so I know my stuff about doors and windows etc. and good quality of products)

The surveyor came and measured more accurately, which gave us an even better option for one of the doors.

The fitter arrived and politely introduced himself as Neil, he made a start getting all fours doors fitted then went round stating the trims etc , he made sure there was dust sheets down where he was working and gave great detail to the finishing touches ( In total it was 1.5 days to fit the four doors)

9 de abril de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your great feedback.

We’re glad you were happy with the service from start to finish, and that everything from consultation to installation met your expectations. We’ll be sure to pass your kind comments on to Neil.

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, the measurement, what I wanted, the price agreed, and deposit and final price. The installation was clean and easy.

3 de abril de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your kind review! We're delighted to hear that you were happy with every stage of the process, from the initial measurements to the final installation. It’s great to know everything met your expectations and that you found the pricing clear and the installation smooth and efficient.

We really appreciate your feedback and your trust in us it means a lot. If you ever need anything in the future, we’d be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

ERG Window Project.

From start to finish, the engagement and communication, in person visits/meetings, installation and aftercare has been brilliant. ERG are an organisation that I trust and would recommend to anyone.

2 de março de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with every stage of the process, from initial communication through to installation and aftercare. Your trust and recommendation mean a great deal to us.

Avaliado com 5 de um total de 5 estrelas

Needed a couple of replacement windows…

Needed a couple of replacement windows replaced due to condensation between glass. ERG very efficient, glass ordered and fitted promptly all under warranty. Thank you

3 de abril de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your kind feedback! We're really pleased to hear you were happy with the efficiency of the service and that everything was resolved quickly under warranty. If you ever need anything else, don’t hesitate to get in touch we are always happy to help.

Avaliado com 5 de um total de 5 estrelas

So delighted with ERG Scotland.

So delighted with ERG Scotland.
Went on holiday and left a key for the installers.
They came in and fitted all new windows throughout the house so when we came home, all completed to a fantastic finish. I would never have known they had been there. Thank you to all the staff for a brilliant job.
Cannot thank you all enough. 😊😊

24 de março de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your fantastic review!

We’re so pleased to hear you’re happy with your new windows and the service while you were away. I’ll be sure to pass your kind words on to the team.

We really appreciate your support 😊

Avaliado com 5 de um total de 5 estrelas

The team were fantastic and everyone…

The team were fantastic and everyone was very helpful.
Highly recommend erg the windows looked fantastic and I’m so happy with them. Everyone I spoke to were lovely and never once did I feel pressured into buying anything. The guys who came to fit them did a fantastic job

16 de março de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your kind review! We’re really glad you’re happy with your windows and the service you received. We’ll pass your feedback on to the team.

Thanks again for recommending us!

Avaliado com 1 de um total de 5 estrelas

Wrong item ordered by ERG.

Ordered triple mirrored wardrobe doors in white finish. Finally delivered only to discover they were gold finish. They admitted their mistake and collected them. Minimal apology and no offer of compensation for our additional wait. I contacted ERG customer services and made formal complaint. No response. I contacted them again and queried the lack of response plus stated that we should be compensated. Called them today to get an update. Apparently they received them last week but couldn’t give a date for delivery. After all this waiting the response is shocking. Not a great experience.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

Great experience from start to finish. I was kept informed all the way through the process from the initial Sales enquiry to the installation. Installation team was brilliant, exceptional attention to detail. The finish product exceeded our expectations.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

hanks so much for the great feedback! We're really glad to hear you had a good experience from start to finish and that everything was clearly communicated along the way.

We'll make sure the installation team sees your comments too they'll really appreciate it. Delighted to hear you're happy with the finished result! Thanks again for choosing us.

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. From the initial call, quote, survey and installation. Installers were very efficient and tidy. Delighted with the end result.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

We’re so grateful for your 5-star rating! Your kind words mean a lot to us, and we’re delighted that you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great service

Have had windows, doors and roofline all supplied and fitted by ERG. Great service, no hard sales pitch and good communication throughout!

14 de novembro de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for the amazing review! We’re so happy to hear you enjoyed your experience and truly appreciate your support. It means the world to us!

Avaliado com 5 de um total de 5 estrelas

The company from start to finish was…

The company from start to finish was excellent 👌 the boy that fitted the windows was excellent

15 de dezembro de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

We truly appreciate your 5-star review! It’s wonderful to know you had a great experience.

Avaliado com 5 de um total de 5 estrelas

I found ERG very efficient from Quote…

I found ERG very efficient from Quote to fitting. When looking for a new front door ERG were the best value for money, the rep went through the options on what was the best door for our house and was very knowledgeable about all the doors in the catalogue. The engineer who fitted the door was very thorough and made very little mess and made a neat job of fitting the door. The new door has made a big difference to the warmth to the house but not only that the look of the front of the house. ERG have given me a great service and a good quality door at a very reasonable price.

10 de outubro de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for the fantastic rating! We’re thrilled you enjoyed your experience and truly appreciate your kind feedback.

Avaliado com 5 de um total de 5 estrelas

Conservatory

Everything from the planning to the build and completion has been straightforward and professional. We kept informed about the timings and processes involved at each stage. The finished extension is perfect and the finish immaculate, we are delighted with it!

13 de novembro de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank-you Simon for your lovely comments, we are grateful for your feedback. i will make sure to pass this onto our team.

Avaliado com 5 de um total de 5 estrelas

Very happy with windows first class…

Very happy with windows first class service from start to finish. The fitter was really good very tidy at his job a asset to your firm. Would recommend ERG to anyone planing new windows.

17 de julho de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you Harry for taking the time to share your experience with us.
Your feedback means alot.

Avaliado com 5 de um total de 5 estrelas

Top quality service and product

From initial enquiry, through to survey and installation, we found everyone involved efficient, helpful and professional. We're very pleased with our new back door - no more draughts or struggles opening and closing. We wouldn't hesitate to recommend.

17 de julho de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you so much for your review, we really do appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Two Great Doors from ERG!

Very high quality doors, workmanship and friendly before and after care! We would definitely recommend them for anyone looking for either doors or windows!

28 de julho de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Your review is greatly appreciated thank you for choosing our company.

Avaliado com 5 de um total de 5 estrelas

Conservatory

We are just delighted with our conservatory !
All the tradespeople were very professional and the finish is top quality.
The time line to completion was well managed by the ERG team and any communication with the company gave quick and helpful responses. Thank you !

11 de julho de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Thank you for your lovely review, we're delighted to hear you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Swift work done

Swift work done, staff on site were courteous and efficient. Home is now warmer and more secure following installation of 2 composite doors and 1 patio door.

9 de julho de 2025
Avaliação não solicitada
logotipo da ERG

Resposta da ERG

Your review is greatly appreciated thank you for choosing our company.

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