Erth Labs Avaliações 

I have not received my order I would really like a refund of my money on that order please!

Customer service is THE worst! Canceling is nearly impossible. They do not respond to emails. There is absolutely no benefit to this “mushroom “ coffee. It’s just way overpriced regular instant coffee.

I never received it because UniUni delivered it to some random address and not my address. I’ve tried to have UniUni to retrieve the package and deliver it to my address but they feel I need to figure out where this is and get it myself. VERY DISAPPOINTED.

No response to any of my demands concerning a refund cause I receive a shipment that I have never ordered.

Bad customer service I guess I will have to cancel my credit card and get a new one since they took a payment without me ordering anything, but the order is coming anyway.

Will never order again.

TERRIBLE COMPANY - CHARGED FOR COFFEE THAN NEVER CAME! CAN NOT GET INTO PORTAL TO CANCEL! do not buy anything from this scamming company

DO NOT USE THIS COMPANY! I ordered 3 months worth and after only a week and a half they charged me and sent me 3 more months. As soon as I got the email (at 3am) that my subscription was shipping (and I was being charged an unexpected and unplanned $120) - I emailed them back as soon as I got up at 6am the same day. No response from their customer service. 2 days later. They notified me that it shipped. I emailed them again. Still no response back. Terrible deception in shipping right after you got your order and horrible customer service. Even if their product was great (which I didn’t even have enough time to firm an opinion yet) I would go with another company.

I thought it would be bolder. It is smooth. Doesn’t taste like coffee. I tried doing 2 tablespoons and it was a bit better.
Also I still have not received my 2nd bag ordered at same time

I’m sorry I just don’t like the taste.
I have to put cinnamon and flavored coffee syrup.

Erth labs have failed to fulfill my original order placed a month ago and their customer support is non existent. Furthermore, they have tried to charge me for a subscription that I never signed up for. I have placed a chargeback with my bank for the original transaction and will be canceling my card so that they are unable to defraud me any further.

I spent $48 for three extra bags of two extra bags and I only receive one box and one bag and I’ve been asking for the rest of my coffee and you all continue to ignore me so I don’t have no ratings for them

I wish there was a zero stars or a minus stars. I ordered and immediately canceled. However, they charged my account $75.95. Then, another charge of 19.00 and another charge of 29.00 dollars.
I have received nothing from them, not one shipment..
Nothing. ..but they have charged me three times. And they will not respond. Do not buy from this company. This must be a scam. I am now going to pursue them through my lawyers.

Fraud company, ordered a starter kit from Facebook on June 2, 2026 (for $29.99) , received it (without half the contents advertised) on June 18 after writing to customer service (Rachel Peake responded). Then, I received an email saying I had signed up for a monthly subscription (automatically when i bought the starter kit)and they charged my cc on July 4, 2026 again. Sent repeated emails for cancellation of subscription but their link/page does not work . DO NOT BUY, they are a scam company, report to BBB.

Customer support is null. Tried every way to stop subscription, incapable. I had to cancel credit card. They advertise as a Canadian company but order delivered from US and charged in US$. Products very cheap. Avoid.

SCAM BIG TIME! DO NOT PLACE AN ORDER. Ordered and never received. NO response to emails. Norton is blocking as well.

NO Stars! This is a terrible scam. I bought this product on June 2 and got it finally on June 18. When I contacted the company, a person named Rachel responded, but it took a few days. They put me in a subscription I did not agree to based on one line on their site that states "product ships in 30 days''. The product is still on its way, as it usually takes a while to ship. I wrote back and asked for a cancellation, and they sent me a link to a portal that does not work. I had to change my card and will formally report them as a SCAM. This does not operate like a true business.

I don't have the option to give -5 stars.
The customer service is non-existent. I have requested a full refund and they are not getting back to me. I've sent multiple emails... nothing... crickets.
Be aware that if this product upsets your system as it did mine, you will have a battle to get your money back.

It's a scam! They charged my credit card twice, I haven't got products nor refund. Nobody answers to e-mails.

I wouldn't even give them one star!! Absolutely THE worst company I've ever dealt with. Repeated same email no matter what the complaint. I can't cancel the subscription, it just keeps spinning and doesn't go anywhere and doesn't even seem like a legit site. I wish I had looked at reviews before ordering. So disgusted. I've spent so much time trying to cancel this and deal with them. So sad they can't deal nicely with their customers. I will sure be spreading the word not to order from them.

I havnt even received my order and it has been over a mouth i have emailed every day for the past week no response unhappy

This company is a fraud. I ordered and paid for their coffee product and never received my order. There multiple excuse was they had run out of stock and would send once restocked which never happened. i requested a refund many times and either got no response or we will look into it. Still no refund. Do not buy from this company at all. They are theives and have stolen my money. THEY ARE THIEVES