I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Ver mais
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I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Ver mais
A empresa respondeu
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... Ver mais
Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... Ver mais
The big telecom companies are sharks feeding off people who don’t know about, or daren’t try eSIM/eSIMs. If we had used EE we would have paid, in a day, what eSIM deliver for 15 days. Even more im... Ver mais
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
10 ANSON ROAD, 079903, Singapore, Cingapura
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I encountered a problem, but it was resolved quickly after I contacted them through WhatsApp. Nems was very nice and helpful.
I had a great experience with setting up the device via the wattapp chat. Nem responded quickly and guided me through.
La verdad que el uso es bueno, buena señal. Particularmente yo tuve problemas para instalar la esim por mi país y luego para cargarla x temas de mi navegador. Pero su centro de atención al cliente, siempre tuvo una solución a cada uno de los inconvenientes de forma amable, sencilla y sin rendirse. Muy buen servicio y trabajo. Eso sí, estaría bueno una atención en español 😉
I had a great experience with Nems while setting up my eSIM. They guided me through the process step by step, and everything was activated quickly and smoothly. The service was not only efficient and hassle-free but also affordable. Highly recommend their service and support while traveling anywhere around the world.
Nems was very helpful with all my queries. Thanks Nems ❤️
Good experience and good ate dance with Nems
The big telecom companies are sharks feeding off people who don’t know about, or daren’t try eSIM/eSIMs. If we had used EE we would have paid, in a day, what eSIM deliver for 15 days. Even more impressive, when I stuffed up the install they walked me through it, instantly, online, making everything quick and easy to get up and running properly. Compare that with EE ‘support’ ….takes hours to respond, gives you duff info, etc., etc., etc.
PS: Big shout out to tech support wizard Nems, great technical info communicated extremely well.
Merci à Carl qui m’a aidé pour l’installation
Remarquable service client
Fantastic product, even more so the customer experience! I had an issue once overseas as I did some of the steps wrong. Chatted via WhatsApp and (Carl, amazing) solved it straight away. From lost to back to this world in no time!
Really excellent customer service and support. Nems, Carl, Karen, Andoi all have been very supportive during my first use of an eSIM overseas.
They deserve 5 stars. Top notch customer care service. Easy step by step guide on how to install an eSIM.
I highly recommend them!
Carl was very patient and informative. We will have to follow up when we get to europe to see if it works but we have all the info needed to get everything set up.
Great customer service!! I am not very tech savvy and had some difficulty knowing which SIM on my phone was my actual eSIM. I immediately got support through WhatsApp, where I was very patiently walked through the entire process of getting everything set up. So appreciate the help Nems gave me!
I needed help setting up my eSIM card, the support person was patient and walked me thru the process. I highly recommend this company.
Best customer support experience I’ve ever had!
Andoi (the agent) was available immediately for support over chat, helped figuring out the issue I was having and then helped me fix it, all while being friendly and supportive 👍
All in all 5/5 experience 👌
Andoi was literally FABULOUS. I had loads of questions and he was extremely patient, knowledgeable and courteous with good sense of humour.
Gave me great understanding through screenshots. Phenomenal experience to summarize. Well done!!!
Carl from Esim-on-Report helped me to get a Connection! Great help!
Nems supported me with my queries in very agile and friendly way. Strongly recommend
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