Their Jewelry is great quality and looks good🔥 Their Service is even better‼️❤️ Since I ordered multiple pieces, there were some that I hadn’t worn before and I just noticed a little piece that didn... Ver mais
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Veja o que dizem as avaliações
Super Service und wunderschöner Schmuck Hatte meine Armbänder zu klein bestellt und jayny vom Kundendienst konnte mir ganz schnell weiterhelfen und ich eine erneute Bestellung aufgeben. Alles supe... Ver mais
A while back, the clasp of my necklace broke. Essence didn't hesitate to send a replacement. Unfortunately, PostNL lost the package and couldn't tell me the status of my parcel and told me to get... Ver mais
A empresa respondeu
Zelden kom je zo’n fijn klanten support tegen als bij Essence Amsterdam. Altijd vriendelijk en hartelijk. En daarbij zijn de sieraden ook echt van goede kwaliteit. Mijn zoon had ergens anders nog wat... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Premium essential jewelry. Designed in Amsterdam. Delivered Worldwide.
Informações de contato
4,0
Muito Bom
148 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The juwelery looks gorgeous and has a…
The juwelery looks gorgeous and has a great quality everything is awesome.The only thing is that it takes a really long time to arrive.
25 de outubro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Venus,
Thank you so much for your lovely feedback! We’re so happy to hear that you love the look and quality of your jewelry — that truly means a lot to us. ✨
We completely understand the frustration with the delivery time and are continuously working with our carriers to make shipping faster and more consistent. Your patience and understanding mean the world to us.
Warm regards,
The Essence Amsterdam Team
I ordered a necklace as a gift for my…
I ordered a necklace as a gift for my partner with the engraving option. It is an absolutely beautiful neckpiece with a very neat engraving and the overall quality is top notch too. I also like the communication at every stage of the shipping & delivery process, I was kept informed every step of the way. I also like the packaging upon delivery; very well put together.
Essence is a brand I will defintely continue to shop from.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you loved the necklace, the engraving, and your overall experience with us. It’s always our goal to make every order feel special — from craftsmanship to communication. Your support truly means the world to us, and we’re so happy to have you as part of the Essence Amsterdam community.
Warm regards,
The Essence Amsterdam Team
Misleading Shipping Promises and Zero Customer Support
I placed an order on October 11 within their clearly stated same-day shipping window, expecting it to ship out that day as advertised. It’s now been over 72 hours, and there’s been no shipment update and no response to multiple messages sent through email, their website, and Instagram.
Their “same-day shipping” claim is completely misleading, and the total lack of communication feels unprofessional and deceptive. At this point, it feels like a scam, and I’ll be requesting a refund through my bank for services not delivered.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi,
We’re sorry to hear about your frustration, but we’d like to clarify that our shipping and processing policies are clearly outlined on our website — including that delivery typically takes 3–10 business days, depending on the courier and destination.
We do not mislead customers, nor do we ignore messages. Every inquiry we receive is handled by our support team, and we provide updates directly via email once orders are processed or shipped.
Unfortunately, we can’t locate any order under your name or the details provided here. If you do have an order with us, please reach out to us so we can personally look into it and resolve this quickly for you.
Warm regards,
The Essence Amsterdam Team
Resposta da Essence Amsterdam
Hi Dennis,
Thank you for your feedback. We tried to look up your order but couldn’t find anything under the details provided. Could you please reach out to us directly via the link attached to this review? Our team will gladly assist you and work on a solution.
Warm regards,
The Essence Amsterdam Team
Impecable trabajo el que hacen con sus…
Impecable trabajo el que hacen con sus joyas en Essence Amsterdam. Todas las compras que he realizado con ellos han superado con creces mis expectativas, calidad excelente y durabilidad garantizada. Un lujo de tienda
1 de outubro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you so much for your thoughtful words! 💛 We’re delighted to hear that our craftsmanship and quality have exceeded your expectations. Your trust and appreciation truly mean the world to us, and we’re so happy you see Essence Amsterdam as a place of luxury and durability.
Warm regards,
The Essence Amsterdam Team
Ali express dropshipping!!
Ik wilde een gouden kruisje bestellen.vragen ze 60 euro voor. Maar deze staat voor 2 euro op aliexrpess
25 de setembro de 2025
Avaliação não solicitada
my experience in essence amsterdam…
my experience in essence amsterdam products or items is very nice and affordable and i am happy with their products i availed a necklace and bracelet so amazing GOD Bless us and more power with team 🩷🙏
21 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you so much for your kind words! 💛 We’re delighted to hear you’re happy with your purchase and found our products both amazing and affordable. Your support truly means a lot to us, and we’re grateful to have you as part of the Essence Amsterdam community.
Warm regards,
The Essence Amsterdam Team
I am satisfied and will buy again
I am satisfied and will buy again. I recommend it. Very Good. I loved .
19 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you so much for your kind words! 💛 We’re delighted to hear you’re happy with your purchase and that you’d shop with us again. Your recommendation truly means a lot to us.
Warm regards,
The Essence Amsterdam Team
The product quality is excellent
The product quality is excellent — exactly as described and even better than expected! The staff was incredibly helpful and enthusiastic. They patiently answered all my questions and gave great advice. Highly recommended!
18 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
We’re so happy to hear you’re enjoying the quality of your jewelry and had such a positive experience with our team! 💛 Thank you for your thoughtful words and recommendation — it means the world to us.
Warm regards,
The Essence Amsterdam Team
I’m really happy with the chain and…
I’m really happy with the chain and bracelet I got from essence the prices are great and I even got a lovely email from one of the members of staff asking if I was happy with my order. I will be ordering from them again in the future. Thank you😎
18 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
We’re so glad to hear you love your chain and bracelet! 💛 It makes us happy knowing our team’s follow-up made your experience even better. Thank you for your support — we can’t wait to have you shop with us again in the future.
Warm regards,
The Essence Amsterdam Team
DROPSHIP ALIEXPRESS
18 de setembro de 2025
Avaliação não solicitada
Tweede revieuw
Heb eerder een revieuw geplaatst dat mijn pakket niet was binnengekomen, dit was niet het gevak, er was een miscomunicatie met dhl en alles is netjes op zn plaats gekomen, heb de sieraden nu binnen en zijn super! Wel heb ik geen gehoor gekregen van essence zelf dit viel wel rauw op mn dak, gelukkig is alles in ieder geval opgelost
13 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Emiel,
We’re happy to hear your jewelry arrived and that you love it! Just to note, we did respond to your emails, though sometimes messages can get delayed when you receive them. We truly appreciate your patience and are glad everything is resolved.
Warm regards,
The Essence Amsterdam Team
“I’m absolutely thrilled with my rings
“I’m absolutely thrilled with my rings! They look stunning and have the appearance of real gold, even though they are gold-plated. The finish is neat, and they feel solid and high-quality. Just what I hoped for – stylish, elegant, and beautifully made. Definitely recommended for anyone who wants gorgeous jewelry without paying a fortune!”
12 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Brandon,
Thank you so much for your wonderful review! We’re delighted to hear how much you love your rings and that they exceeded your expectations in both look and quality.
Our goal has always been to create jewelry that feels stylish, elegant, and beautifully crafted while still being accessible — so it truly makes us happy to know we’ve delivered that experience for you.
We deeply appreciate your recommendation and look forward to having you shop with us again soon. 💛✨
Cheap chinese junk
Cheap chinese junk, you can literally just find the images on your favourite express apps for 1/5 the price and it would get to you quicker. False adverts, false promises, false gold, false hopes. Do yourself a favour buy something better.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi,
We couldn’t locate any order under your name, but we’d really like the chance to help. If you did place an order with us, please share your order ID so we can investigate and resolve this quickly.
We take all feedback seriously, and your satisfaction is important to us.
The chains I bought was really nice
The chains I bought was really nice
3 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Daniel,
Thank you for your kind words! We’re so glad to hear you’re happy with your chains and hope you enjoy wearing them. 💛
Warm regards,
The Essence Amsterdam Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I’m absolutely thrilled with the rings I purchased! The quality is fantastic and they look even better in real life. There was a small issue, but Sarah from the customer service team handled it wonderfully – fast, professional, and super friendly. They responded quickly and resolved everything right away. Truly excellent service and a company I can highly recommend!
5 de setembro de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Jeffrey,
Thank you so much for your amazing review! We’re delighted to hear you’re thrilled with your rings and that they look even better in person. 💛 It’s also wonderful to know Sarah could assist you quickly and professionally — your kind words mean a lot to our team.
We truly appreciate your recommendation and look forward to creating more pieces you’ll love.
Warm regards,
The Essence Amsterdam Team
Good informative website
Good informative website
I ordered two pieces from Essence for my husband the shipping info was good
He was very pleased with the items the quality very good and great colour he has been wearing them since the initial try on
30 de agosto de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you for your lovely review! We’re so happy to hear your husband is enjoying his new pieces and that the quality and colour are just right. It’s great to know our website and shipping updates made your experience smooth from start to finish. 💛
Warm regards,
The Essence Amsterdam Team
Great service, great solutions
I had a problem with my order. Within a day, everything was solved! Great product, great service and very kind staff. More than I expected. It's great when you have a problem and they listen and act. They care!
29 de agosto de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Hi Angel,
Thank you for your kind words! We’re so glad we could resolve your order quickly and that you’re happy with both the product and our service. Listening and acting with care is at the heart of what we do, and it’s wonderful to know that it came through. 💛
Warm regards,
The Essence Amsterdam Team
Amazing products 100% recommended
Amazing products 100% recommended
30 de agosto de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you for your wonderful recommendation! We’re so happy you love your pieces and truly appreciate your support. 💛
Warm regards,
The Essence Amsterdam Team
Great products
I bought two pendants. The packaging was well made and protected the products. The pendants are beautifully made and they totally exceeded my expectations! The customer service is really kind and make you feel valued as a customer.
I recommend Essence Amsterdam and will definitely prefer it for future purchases.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Essence Amsterdam
Thank you for your wonderful review! We’re delighted to hear you love your pendants and that they exceeded your expectations. It’s also great to know our packaging and customer service made a positive impression. 💛
We truly appreciate your recommendation and look forward to welcoming you back for future pieces.
Warm regards,
The Essence Amsterdam Team
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