Eternal collagen Avaliações 

290
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Still getting used to it and only a few weeks in, so I'll stick with it a bit longer if I can tolerate the taste. The included cup is a bit too small at only 20ml. You can squeeze 25ml in, but only r... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am on my 3rd bottle and I have definitely noticed a difference, I have more energy, my hair nails and skin have improved and I just feel better overall. I would definitely recommend this to anyone

Avaliado com 5 de um total de 5 estrelas

I started taking the shakes about 2 weeks ago, they are fabulous very thick and creamy, I add it to water. I don’t weigh myself but I can see and feel the difference. I am using strawberry at min, I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi I purchased this only a couple of weeks ago for my aches and I have noticed a big difference in pain since using I am not in as much pain as I used to be my hair has c Gotten a bit thicker and my... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. também em
  3. Clínica de Dermatologia
  4. Fornecedor de Produtos de Beleza
  5. Loja de Produtos de Beleza
  6. Loja de Produtos Saudáveis
  7. Loja de vitaminas e suplementos

Escrito pela empresa

Eternal Collagen is the UK's most powerful liquid collagen and vitamin supplement, delivering a massive 15,000mg of premium marine collagen plus 19 essential vitamins in every daily shot. We set out to create a supplement that actually works, no fillers, no weak doses, no compromises. Our formula combines high-strength hydrolysed marine collagen with 19 carefully selected vitamins to support smoother skin, stronger hair and nails, flexible joints, and overall wellbeing. Every ingredient is chosen for a reason, and every dose is designed to deliver real results you can see and feel. Unlike capsules and powders that offer a fraction of the collagen your body needs, Eternal Collagen gives you the full clinical-strength dose in a convenient, great-tasting liquid format that your body absorbs quickly and efficiently. Backed by brand ambassador Paris Fury, Eternal Collagen is trusted by thousands of customers across the UK who are making collagen part of their daily routine. Whether you're looking to support your skin as you age, recover after exercise, or simply invest in feeling your best every day, Eternal Collagen is the strongest choice you can make. Shop at eternalcollagen.co.uk and discover the difference real collagen makes.

Our promise to you

Escrito pela empresa

Pure marine collagen, made to be felt
Eternal Collagen delivers 15,000mg of hydrolysed marine collagen Type I and III in every 25ml daily dose, alongside 19 vitamins and minerals. We are committed to honest formulation, transparent labelling, and treating every customer with the care, respect, and support they deserve at every step.

Informações de contato

Promotion box for Eternal collagen

The UK's Strongest Collagen Supplement

15,000mg marine collagen + 19 essential vitamins in one daily shot.

4,3

Excelente

O TrustScore é 4.5 de um total de 5

290 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(290)

273 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to order and came quite quickly.

Easy to order and came quite quickly.
expensive but if it works it will be worth the money.

8 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Christine,

Thank you for your review! We're so pleased your order was easy to place and arrived quickly. We know it's an investment, so if you'd like to bring the cost down, our Subscribe and Save works out at £30 a bottle instead of £38, and you can pause or cancel whenever you like. Consistency is where people tend to notice the most, so stick with your daily 25ml and we'd love to hear how you get on.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Happy so far in my second bottle

On my second bottle and I do think it’s making a difference, baby hair is coming in and my skin is glowing

8 de setembro de 2026
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Resposta da Eternal collagen

Hi Dawn,

Thank you so much for your review! It's lovely to hear you're happy on your second bottle and starting to notice a difference. Keep going with your daily 25ml, and if you ever have any questions we're always here.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Great product

Great product

8 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Elizabeth,

Thank you for your review! We're delighted you're enjoying Eternal Collagen, and we're always here if you need anything.


The Eternal Collagen Team

Avaliado com 1 de um total de 5 estrelas

Still have not received my order yet…

Still have not received my order yet and it has been 4 weeks

8 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Andrew,

We're really sorry, four weeks is far too long to be waiting and you shouldn't have had to write a review to get an answer. your order has been shipped and is in transit so apologies for the long delay but it should be with you soon.

If you need us in the meantime, please contact info@eternalcollagen.co.uk and we'll pick it up straight away. Thank you for your patience.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Liquid Gold

The collagen has far beyond been the best I’ve tried and my skin and hair are Amazing helping with my perimenopause too all the vitamins and minerals I need tastes Amazing I take it as a shot Drink would highly recommend this to anyone.

7 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi there,

Thank you so much for this review, what a lovely thing to read! We're delighted you're enjoying it as a daily shot and that you'd recommend it. Thank you for taking the time to share your experience.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Luxurious packaging after using this…

Luxurious packaging after using this product during the summer I’ve already started to see a difference in my hair skin and energy levels

8 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi David,

Thank you for your review! We're so pleased you're happy with the packaging and that you're getting on well with it. Thank you for taking the time to share your experience.

The Eternal Collagen Team

Avaliado com 1 de um total de 5 estrelas

⭐ Very disappointing customer service

⭐ Very disappointing customer service – would not recommend
I ordered this product and heard absolutely nothing for at least two weeks. No dispatch and no communication about the delay. I eventually had to contact the company myself, only to be told they were having supply issues. I accepted the explanation and appreciated the apology.
A couple of days later, I finally received an Evri notification that my parcel was on its way. I was really pleased, as by then I had already been waiting around three weeks.
Unfortunately, Evri then notified me that the parcel had been delivered — but it was not delivered to me.
I contacted Evri immediately, but they were unable to retrieve the parcel. I then contacted the company, provided the delivery photograph and explained the situation. At this point, after all the waiting and chasing, I no longer wanted the product and simply wanted a refund.
Instead, I was told they were “looking into it”.
What makes the situation even more frustrating is that I subsequently discovered that the company had apparently provided Evri with the wrong delivery information/number, meaning the parcel was incorrectly sent in the first place.
I don’t feel I should have to chase a courier to locate a parcel I never received. My contract was with the company I purchased from, and I expected them to take responsibility for ensuring my order reached me.
After waiting weeks, receiving virtually no communication, having my parcel delivered to the wrong address and then having to chase the issue myself, I am extremely disappointed with the whole experience.
Unfortunately, despite being recommended the product by a friend, the customer service has been shocking and I would not recommend this company based on my experience.

7 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Izzy,

Thank you for setting this out so clearly, and we're sorry. You were left waiting, you had to chase us rather than the other way round, and your parcel was then delivered to the wrong address. Your contract is with us, not the courier, so chasing Evri should never have fallen to you.

we have made sure your refund sorted. If there's anything you'd like to add in the meantime, please contact info@eternalcollagen.co.uk and it will come straight to us.

We're sorry to have let you down, particularly when you came to us on a friend's recommendation.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

I started taking the shakes about 2…

I started taking the shakes about 2 weeks ago, they are fabulous very thick and creamy, I add it to water.
I don’t weigh myself but I can see and feel the difference. I am using strawberry at min, I ordered 2 strawberry by mistake but. That’s no problem. They really are delicious I make mine between 9-10 am don’t feel hungry until about 4/5 pm. Delivery was excellent, I will continue to have them will definitely try the other flavours. X

7 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Barbara,

Thank you so much for your review! We're delighted you're enjoying them and that your delivery arrived quickly. Do let us know how you get on with the other flavours, and if you ever need to change an order, just email info@eternalcollagen.co.uk and we'll sort it for you.


The Eternal Collagen Team

Avaliado com 3 de um total de 5 estrelas

Way too sweet ,the cap is fiddly to…

Way too sweet ,the cap is fiddly to take full amount,so binned it and I just neck it ,now not sure yet if I will continue, waiting to see any improvement yet

10 de setembro de 2026
Avaliação não solicitada
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Louise,

Thank you for your honest feedback, we really appreciate it. If you find the taste a little sweet on its own, many of our customers enjoy their daily 25ml mixed into a glass of water or juice, which softens it nicely. A small measure or shot glass also makes it much easier to pour the right amount each day, rather than drinking from the bottle.

Consistency is key with collagen, so we'd love for you to stick with it, and we hope you start to see results soon. If you have any questions at all, we're always here at info@eternalcollagen.co.uk.

Oscar
The Eternal Collagen Team
info@eternalcollagen.co.uk

Avaliado com 1 de um total de 5 estrelas

Very poor customer service

Very poor customer service – extremely disappointed

I am extremely disappointed with my experience with Eternal Collagen.

I originally placed an order on 26 August, which was never received. I contacted the company several times and was initially told that the delay was due to the Bank Holiday. Despite continuing to chase the missing order, the situation was not properly resolved.

I then amended my subscription date to 4 September, believing this would replace the order I had still not received. Instead, I discovered that another £90 payment was pending on my credit card, meaning I was potentially being charged again despite still waiting for my original order.

What has disappointed me most is the poor communication and customer service. I should not have had to repeatedly contact a company to find out what had happened to an order costing £90, particularly when I had an active subscription.

I have now requested that both orders are cancelled and that I receive a full refund. This experience has completely undermined my confidence in the company and, based on the customer service I have received, I would not recommend Eternal Collagen.

A very disappointing experience from a product and subscription costing a considerable amount of money.

4 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Jacqueline,

Thank you for taking the time to share this, and we're truly sorry. Waiting on an order that never arrived, then seeing a second payment pending, is not the experience we want for anyone, and you shouldn't have had to chase us repeatedly for answers.

We've picked up your request to cancel both orders and receive a full refund, and our team is looking into it. Please reply to that email or contact info@eternalcollagen.co.uk.

Thank you for your patience while we put this right.

The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Laila,

Thank you so much for your kind words, I'm really glad I could help! Enjoy your Eternal Collagen, and if you ever need anything, we're always here.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Very quick delivery x

Very quick delivery x

3 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Sandra,

Thank you for your review! We're so pleased your order arrived quickly, and we hope you enjoy your Eternal Collagen.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Working very well won’t stop using also…

Working very well won’t stop using also face collagen is very good

3 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Christina,

Thank you so much for coming back to review us again! We're delighted you're getting on so well with it, and it's lovely to hear you'll be sticking with it.

The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Thecredults j am getting and this us my…

Thecredults j am getting and this us my second bottle

3 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Kerry,

Thank you for your review! We're so pleased you're happy with your results and that you're now on your second bottle. Consistency is key, so keep up the daily 25ml.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, prompt delivery.

3 de setembro de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Janice,

Thank you for your lovely review! We're so glad you're enjoying the product and that your delivery arrived promptly.


The Eternal Collagen Team

Avaliado com 5 de um total de 5 estrelas

On my third order it has everything in…

On my third order it has everything in it that you need. I wouldn’t be without now

10 de agosto de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi there,

Thank you so much for your review, and for your continued support on your third order! We're delighted to hear Eternal Collagen has become part of your daily routine.


The Eternal Collagen Team

Avaliado com 1 de um total de 5 estrelas

ORDER #17994

ORDER #17994

Mail

Your item was delivered on 18-08-2026.
Tracking number:
0212D8B201E9EEB1
Service used:
Royal Mail Tracked

Second review as apparently this is the only way to complain to this company .
Shocking customer services .
They are not even responding to my emails appropriately instead choosing to send the same automated reply . They received my return on the 18th August . Still no refund even though I had a response on here stating it would be processed as a matter of urgently .
Also - it will cost you between £10 - £20 to return it . Furthermore -
We all trust Paris Fury but please be mindful when purchasing this item . All marketing by them opting to employ a celebrity who is liked by the public to sell this product only to treat you without any respect when your want to return
It .
Please don’t forget if you miss a week of taking it - it’s not as effective - another way to force you to subscribe and you will not even finish what you have before they send out three more bottles for £90 and debit your account before it’s even delivered- shame they do not honour the same principle when they have your return but instead withhold the refund .

22 de agosto de 2026
Avaliação não solicitada
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Suzy,

We're very sorry for the frustration and for the delay in getting your refund to you. We can see your return was delivered to us on 18 August, and we've escalated your refund so it's processed without any further delay. Refunds can only be returned to the original card or account used for payment, and we'll email you directly as soon as it has been issued.

We also hear your feedback about the subscription. You can pause, change or cancel it at any time, and we're always happy to move your delivery dates if you still have bottles at home. We're sorry this wasn't the experience you expected.


The Eternal Collagen Team

Avaliado com 4 de um total de 5 estrelas

It’s only been a week & a bit since I…

It’s only been a week & a bit since I ordered this & I feel it’s too early for a review but so many emails for me to write a review so here it is, give me a month or so before sending lots of emails please, thank you.

10 de agosto de 2026
logotipo da Eternal collagen

Resposta da Eternal collagen

Hi Laura,

Thank you for taking the time to leave a review so early on, and sorry for all the reminder emails! That's really helpful feedback and we've passed it on to the team. We'd love to hear how you're getting on once you've had a month or so of your daily 25ml.


The Eternal Collagen Team

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