Placed 2 orders in the last month and could not be more satisfied! The shipping is handled perfectly, with only 1 shipping payment, no additional customs fees (order was delivered in the EU), no a... Ver mais
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Veja o que dizem as avaliações
I’ve made a few purchases now and have been delighted by the craftmanship of all - the Capra Zip Purse in a crisp white leather which can be used as a small clutch if required, ideal for summer. The S... Ver mais
Ordered a wallet for my son by his request for his Birthday. Could not be more delighted with it. From ordering it to it arriving very quickly in lovely packaging. Excellent craftsmanship and quality.... Ver mais
Customer service is extra extraordinary! I failed to look at their already high rating, and emailed customer service regarding a gift option selection. They not only assured me, but followed up by se... Ver mais
Detalhes da empresa
Escrito pela empresa
Since 1934, Ettinger has been synonymous with refined British leather craftsmanship — a hallmark of quiet luxury that endures through generations. From its beginnings in London to its workshop in Walsall, every Ettinger piece is hand-crafted with precision, using the world’s finest leathers and time-honoured techniques. Carrying a Royal Warrant from HM King Charles III, the brand represents more than craftsmanship; it is a celebration of heritage, authenticity, and timeless design. Each wallet, briefcase, and accessory is created not simply to be owned, but to be lived with — growing more beautiful and personal over time. Still proudly family-owned, Ettinger remains guided by the same values that shaped it in 1934. Every creation reflects the family’s enduring vision and distinctive personal touch while offering a subtle statement of sophistication. Distinctly British, quietly confident, and effortlessly classic.
Informações de contato
215 Putney Bridge Road, London, SW15 2NY, SW15 2NY, London, Reino Unido
- 02088771616
- clientservices@ettinger.co.uk
- ettingerlondon.com
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Unmatched customer experience!
Compliments and gratitude for the unmatched customer experience the Ettinger team provided!
Communication was excellent, in terms of content, speed and customer centricity.
The end personalized gift is even better than expected in terms of appearance, touch:feel and quality.
Thank you, Antonia
Quality product and excellent customer service.
I purchased the large pill box and I’m delighted with it! Quality is excellent and will be so useful for when I’m travelling. Brilliant customer service and fast delivery.
Really well built stuff
Really well built stuff
Got the sterling mini and a belt, feels very high quality and customer service was fast to reply
STERLING BOOKMARK
STERLING BOOKMARK
I have been an Ettinger customer for years. Everything I have bought has exceeded my expectations. Not only are their products exceptional but their customer service is the best. I was recently disappointed to find my favorite bridle hide bookmark no longer available.
Their rapid-response customer service suggested the Sterling one as a good option to satisfy my taste. The texture is a bit different than the bridle hide but not in a bad way. Like the other one it is very soft and tactile. Minimal decoration and no fringe. A beautiful product! I was able to get the color I wanted & the transaction was perfect. My new Sterling bookmark was purchased as a gift and I will be proud to give it. Ettinger, you continue to please. Thank you!!
Frances in USA
Ettinger is first class and world…
Ettinger is first class and world class. I purchased a gorgeous wallet for my father for his 70th birthday and I had a hiccup with the website on the gift wrapping and they took care of it without even me questioning it. This is a company that is focused on life long customers not one time. World class
Wallet
My husband had an Ettinger wallet for many years. It just recently broke. I ordered a new one for him. Their products are beautifully made. The customer service is amazing
Excellent quality products and great customer service
Excellent quality products and great customer service. I bought a wallet from this company, which has lasted for years now. Highly recommend!
Cotswold weekend bag
I have bought a number of items from Ettinger over the years and the quality has always been second to none. I most recently gifted their Cotswold weekend bag to my wife, which she absolutely loves. The customer service team were as always very helpful and responsive.
My husband has been wanting an Ettinger…
My husband has been wanting an Ettinger wallet for some time, and I recently purchased one for his birthday. Unbeknownst to me, he had just received a coupon for free shipping that morning, and sent it to me (probably as a hint!). I forwarded the email to customer service, hoping they would honor it after the fact, which they did. That says a lot about a company, and I have been impressed ever since.
After the wallet was shipped, they reached out to find out if he was happy with it. After he opened it today, I was very pleased to report that he absolutely loved it. It exceeded his expectations in every way. It truly is a beautifully crafted item.
I can’t recommend Ettinger enough, and will not hesitate to use them again. Thank you, Ettinger, for exemplifying quality in both product and service!
My orange pill cases from Ettinger make…
My orange pill cases from Ettinger make me take my braintumor pills with style and with a smile.
Great online shopping experience
My experience shopping online with Ettinger was so good. Their customer service was excellent and they helped make the gift I was purchasing extra special! I will definitely shop here again and will highly recommend to others, thank you so much.
A beautiful bill-fold wallet & impeccable customer service
My first Ettinger purchase. I have had several fine wallets over the last 30 years that have grown & aged with me. The Ettinger bill-fold wallet is superbly made with superb quality leather and fine, consistent stitching. The price is reasonable for the quality. I’m pleased I made the jump back to a leather wallet from the iPhone card-case I’ve used for the last year.
I would particularly highlight my customer service experience in returning a pen case (beautiful product, but my fountain pens were too large to fit). No chatbots or AI to navigate, straight to a human-being.
Common-sense & prompt, courteous, customer service prevails at Ettinger which, in my opinion, is worth its weight in gold.
Excellent customer service and product!…
Excellent and responsive customer service, and extremely beautiful and high quality cases!
A beautiful bag to add to my…
A beautiful bag to add to my collection, the style and quality is excellent! I would also like to thank the customer service team dfor all their help with my order, quick replies and great service
Great Product. Even Better Service!
Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!
Craftsmanship
Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.
I just received the 90th Anniversary…
I just received the 90th Anniversary Men's wallet. It is a great product. I am sure that I will order from Ettinger again!
Very nice selection of jewellery…
Very nice selection of jewellery storage options. Very friendly and helpful customer services. Love it.
Beautiful wallet and will order again.
Will be purchasing more from here!
I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!
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