Fantastic fast service with free delivery, and very cost-effective prices indeed. It doesn't get any better than this, and this is clearly a smaller business maybe run by a family or a wonderful group... Ver mais
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Veja o que dizem as avaliações
I have used this company many times due to their large selection and easy ordering process, and have always had a good experience. However this time they excelled themselves. I placed the order, recei... Ver mais
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It was prompt and you very kindly cancelled and refunded the duplicate order I made by mistake! The only reason you didn't get a 5 star is that the driver left it in my porch when printed on it was:... Ver mais
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Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos Hospitalares
- Primeiros-socorros
- Fornecedor de Artigos Hospitalares
- Loja de roupas e acessórios de segurança
- Fornecedor de equipamentos de segurança
Sobre Eureka Direct.co.uk
Escrito pela empresa
Eureka Direct
Escrito pela empresa
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Informações de contato
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Reino Unido
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Resposta da Eureka Direct.co.uk
Great to know you found everything you needed quickly - thanks for the feedback, Sandra. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Really easy to order
Really easy to order, very fast delivery and lovely helpful staff on the helpline.
1 de outubro de 2025
Resposta da Eureka Direct.co.uk
What fantastic feedback — thank you for taking the time to share it. We are thrilled you received a helpful and friendly service, and we look forward to serving you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Quick delivery and great item
A very quick delivery and the ice pack is great. Just what i needed and at a great price too for a quality item and such quick shipping!
30 de setembro de 2025
Resposta da Eureka Direct.co.uk
Thanks so much for your amazing 5-star review - we really appreciate it, Diane. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Resposta da Eureka Direct.co.uk
We’re so pleased your order arrived quickly and safely – thank you, Phil. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Poor Delivery Service
My parcel is still yet to arrive and has been returned to sender three times by DHL who are aware we are a school yet continually try to deliver our parcel outside of school hours. School hours have been requested but ignored.
25 de setembro de 2025
Resposta da Eureka Direct.co.uk
Good afternoon Tracy,
Thank you for your update, and I’m truly sorry for the repeated failed delivery attempts, I completely understand the frustration and inconvenience this has caused you and your school.
It’s very disappointing that DHL has not been able to successfully deliver your order despite multiple attempts. Unfortunately, due to the nature of the items, we’re unable to arrange a further redelivery, and the goods will be returned to our warehouse by Wednesday, 8th October. As these are pharmaceutical products, they cannot be resold or reused once shipped, due to strict regulations on transit time and safety, they will need to be safely disposed of once returned.
We absolutely recognise the unnecessary waste this creates, and I want to assure you that we are actively working with our DHL account managers to investigate what went wrong and prevent it from happening again.
Our sales team have escalated this matter internally and currently awaiting confirmation on how we can best ensure the next delivery attempt is successful. Someone will be in touch with you as soon as we have more information.
Please don’t hesitate to reach out in the meantime if there’s anything further we can do to help.
Kind Regards,
Eureka Direct Customer Service Team
Resposta da Eureka Direct.co.uk
Great to hear your order arrived right on time – thank you. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Resposta da Eureka Direct.co.uk
Thank you so much for this awesome review, Chris! It's lovely to get feedback like this. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
We are always happy with the prompt and…
We are always happy with the prompt and helpful service offered by Eureka.
19 de setembro de 2025
Resposta da Eureka Direct.co.uk
This is just the feedback we love to hear, Gail. Thank you so much for your order and review.
Kind Regards,
Eureka Direct Customer Service Team
Fast and Efficient
Ordering from Eureka is quick and simple. Delivery is fast and communication is great! The service is exemplary! I would thoroughly recommend them.
18 de setembro de 2025
Resposta da Eureka Direct.co.uk
Thanks for the positive review – we’re glad everything went smoothly, Nikki. We can't wait to serve you again.
Kind regards,
Eureka Customer Service Team
easy to order and good price
17 de setembro de 2025
Resposta da Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
excellent ordering and quick delivery
16 de setembro de 2025
Resposta da Eureka Direct.co.uk
Fantastic news, Toinetta. We are thrilled you're happy with the service you received and hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Super quick delivery.
16 de setembro de 2025
Resposta da Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Very quick delivery
15 de setembro de 2025
Resposta da Eureka Direct.co.uk
Thanks for pointing out our fast delivery – we always aim for that, Jenny. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Prompt delivery and good product range.
12 de setembro de 2025
Resposta da Eureka Direct.co.uk
Great to know everything was handled quickly – thanks again, Clare. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Resposta da Eureka Direct.co.uk
Wonderful news, Kevin! So glad your order arrived quickly and safely – thank you for this great review.
Kind regards,
Eureka Customer Service Team
Excellent service
Even though I ordered after the shipping deadline my package arrived the next day.
9 de setembro de 2025
Resposta da Eureka Direct.co.uk
Fantastic news, Andrews! We work hard to get orders out fast, and we’re thrilled it showed. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Efficient ordering and delivery…
Efficient ordering and delivery service. Any queries are dealt with swiftly and we are kept well-informed, which helps us get on with our day to day processes.
8 de setembro de 2025
Resposta da Eureka Direct.co.uk
Wonderful news! Great to hear you had a fast and straightforward experience – thank you.
Kind regards,
Eureka Customer Service Team
fast delivery but you should do greater…
fast delivery but you should do greater discounts and more offers
4 de setembro de 2025
Resposta da Eureka Direct.co.uk
Thank you for your review, Terence. We appreciate your comments, and I will certainly pass this feedback over to the trading manager to review.
We always try to offer as many discounts as possible but perhaps this can be reviewed again.
Kind regards,
Eureka Customer Service Team
Very helpful young man
Very helpful young man, when I placed my order. Also very prompt delivery.
4 de setembro de 2025
Resposta da Eureka Direct.co.uk
Thank you for your kind words, Liz! We’re thrilled you had a great experience with us.
Kind Regards,
Eureka Direct Customer Service Team
Very quick delivery and items as stated.
3 de setembro de 2025
Resposta da Eureka Direct.co.uk
Excellent news, Paul. We know fast delivery matters, and we’re glad we could get your order to you quickly!
Kind Regards,
Eureka Direct Customer Service Team
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