Chat is not easy as agent needs product number but website omits these so not joined up thinking but materials used are good.
Localização
Trocar localizaçãoBlock B Unit 1, Trentham Trade Park, ST4 8GA Stoke South, West Midlands & North Wales, GB
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Veja o que dizem as avaliações
Wrong product delivered initially, but very quick to rectify and within the time frame of promised delivery. Would recommend Eurocell.
I was tasked with collecting 5x gutter joining units. I am a customer service excellence super judge and seldom im impressed,..but I was so.thrilled to be served by s gentleman with a beard last we... Ver mais
Goods in stock,and good price.I didn’t get a text or Email to say my order was ready,so just went to the depot,2 hours after placing the order
Detalhes da empresa
- Fornecedor de Materiais de Construção
- Fornecedor de Materiais para Jardins
- Loja de artigos para reforma residencial
- Fornecedor de janelas de PVC
- Loja de materiais para telhados
- Fornecedor de janelas
Sobre Eurocell plc - Stoke South
Escrito pela empresa
Informações de contato
Block B Unit 1, Trentham Trade Park, ST4 8GA, Stoke South, West Midlands & North Wales, Reino Unido
- 01782 444570
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wrong product delivered initially
Wrong product delivered initially, but very quick to rectify and within the time frame of promised delivery.
Would recommend Eurocell.
Great customer service
The manager Ash and all the lads are…
The manager Ash and all the lads are absolutely first class. The service is amazing. Really helpful staff that do their best all the time. Helpful and really polite. Wouldn't use anywhere else.
I was tasked with collecting 5x gutter…
I was tasked with collecting 5x gutter joining units. I am a customer service excellence super judge and seldom im impressed,..but I was so.thrilled to be served by s gentleman with a beard last week. He was absolutely on it..I hope the management team at Trentham look after him...or you will lose him. He is an employers dream. Knowledgeable, polite helpful and just a delight to speak to. When Someone has done a good job it deserves a mention
Very good prices and quick delivery
Very good prices and quick delivery
Goods in stock,and good price.I didn’t…
Goods in stock,and good price.I didn’t get a text or Email to say my order was ready,so just went to the depot,2 hours after placing the order
Excellent advice from staff
Called at Stoke depot today and got great advice and attention from Woody & Ash regarding some UPVC architrave trim.
Fabulous customer service
Fabulous customer service! We are complete DIY novices and were welcomed and given great advice.
Excellent service
Visited Stoke South
Visited Stoke South - Trentham branch,
excellent service from Jordan.
In & out within minutes, with exactly the items I needed from stock 👏
Great customer service
I had unknowingly made an error in my order, it was spotted by someone at Eurocell, thet called me and amended my order so that I received the correct items.
Spot on service
Great service from the team , easy to order and collect, they have also delivered to me on time and in full.
Order collect without problems
The Staff at Trentham are just GREAT . POLITE AND VERY HELPFUL CAN'T FAULT.
A very easy process
First time using the company.
DIY scheme.
I found the whole experience a very easy process, and considering it was a small order, that made no difference to the customer care that l received at the collection point.
I would have no hesitation in using the company again
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable on all products
and polite at all times wouldn't hesitate to recommend Eurocell to all my colleagues.
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