I want to take this opportunity to thank Kevin at the Tewkesbury branch for his help with a small domestic project I have been working on. He was a great help and the other staff are good to. I recomm... Ver mais
Localização
Trocar localizaçãoUnit 1, Tewkesbury Trade Park, GL20 8UQ Tewkesbury, Central & South Wales, GB
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Veja o que dizem as avaliações
Great service and excellent advice provided by Dean in the Tewkesbury branch. Very helpful in providing solutions to my complex project.
Great product quick delivery
Easy to order and delivered ahead of estimated time
Detalhes da empresa
- Fornecedor de Materiais de Construção
- Fornecedor de Materiais para Jardins
- Loja de artigos para reforma residencial
- Fornecedor de janelas de PVC
- Loja de materiais para telhados
- Fornecedor de janelas
Sobre Eurocell plc - Tewkesbury
Escrito pela empresa
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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WINDOWS
Informações de contato
Unit 1, Tewkesbury Trade Park, GL20 8UQ, Tewkesbury, Central & South Wales, Reino Unido
- 01684 276497
3,2
Bom
14 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service with very Helpful Advice
Great service and excellent advice provided by Dean in the Tewkesbury branch. Very helpful in providing solutions to my complex project.
13 de março de 2026
What an absolute disgrace of a company
What an absolute disgrace of a company, I ordered skirting board, door trims etc, over £109,and ordered on 1st march,delivery normally within two days, after taking my money straight away they they still have not delivered items, no communication whatsoever, I have contacted the Tewkesbury branch on two occasions, they promised me delivery would be on 11th or 12th, today they said due to an error it will now be on 17th, the worst part is I told them I would be on holiday from the 13th, took no notice of that.
So I haven't received any of the items I ordered and now have to contact my bank to claim the payment back, completely disgraceful customer service from this company.
12 de março de 2026
Avaliação não solicitada
Resposta da Eurocell plc - Tewkesbury
Hi Kevin,
We’re sorry to hear about your experience with the communication from our Tewkesbury branch and that we were unable to fulfil your order within the expected timeframe.
Unfortunately, these particular items are not stocked in our branches, which resulted in a delay while the branch waited to receive them. We understand how frustrating this can be and apologise for the inconvenience caused.
As discussed during our earlier telephone conversation, your order has now been cancelled and a full refund has been processed back to your original payment method.
Thank you for your understanding.
Ordered item as it said branch was open…
Ordered item as it said branch was open onsite. Arrived at branch to find note on door with closure dates. Wasted journey and couldn't complete my job. Would.have been better if website was updated to show alternative hours.
6 de dezembro de 2025
Resposta da Eurocell plc - Tewkesbury
Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, This has now been updated on our website ,
Sorry for any inconvenience caused.
Many thanks, Eurocell
Ordered online for delivery mon 24 th…
Ordered online for delivery mon 24 th contacted order online email 27th email sent to branch to arrange delivery and to contact customer
Guess the outcome no response
Probably better to spend a little bit more and choose a company from china because it will arrive quicker
Or don’t do what I did drive somewhere else and pick it up?
24 de novembro de 2025
Avaliação não solicitada
Resposta da Eurocell plc - Tewkesbury
Hi Steve, Sorry to hear that you have not received your order yet. We will investigate this further, One of the Team will be in touch. Many thanks, Eurocell
When's it going to be delivered - who knows?
Ordered the product and received immediate order confirmation. Heard nothing since about a delivery date - am I meant to wait in everyday and put everything else on hold? Quite poor for this day and age.
17 de outubro de 2025
Resposta da Eurocell plc - Tewkesbury
Hi, Sorry to hear that you haven’t received your order yet. We’re currently looking into this and one of our team members will be in touch with you shortly to provide an update.
Thank you for your patience.
Kind regards,
The Eurocell Team
Easy to order and delivered ahead of…
Easy to order and delivered ahead of estimated time
22 de abril de 2024
Brilliant team to deal with
Brilliant team to deal with ! Nothing is to much trouble - well done !
17 de agosto de 2023
Avaliação não solicitada
Good service, good staff
I want to take this opportunity to thank Kevin at the Tewkesbury branch for his help with a small domestic project I have been working on. He was a great help and the other staff are good to. I recommend the Tewkesbury branch to you.
27 de setembro de 2022
Avaliação não solicitada
I phoned the Tewkesbury branch at 4…
I phoned the Tewkesbury branch at 4 o’clock on the Monday and ask if they had a certain item in, but they did not, so the Gentleman on the other side of the phone said he could get it here by 7:30am the next morning, he was true to his word
19 de agosto de 2022
Avaliação não solicitada
Good old fashioned service…
We received good old fashioned service with a smile today from the new manager Kevin and his assistant of Tewkesbury Eurocell depot, excellent service thank you. L&L Installations
11 de agosto de 2022
Avaliação não solicitada
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