Euroluggage Delivery Avaliações 

440
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My luggage arrived really quickly it took only 3 days. Process was very simple! However I did not fully read the terms and conditions for DHL duty/tax and had to pay another fee. But other than that G... Ver mais

Avaliado com 5 de um total de 5 estrelas

Smooth, easy to understand process from booking, payment to collection. This has become my go-to provider when I need my luggage delivered door to door from Europe to the UK. Wil definitely recommend... Ver mais

Avaliado com 4 de um total de 5 estrelas

You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... Ver mais

Avaliado com 5 de um total de 5 estrelas

J'ai rencontré un problème à la douane vers la France. DHL n'a rien fait pour me venir en aide alors que l'équipe de euroluggage delivery, en particulier, Mish et Khrystyna, ont tout mis en oeuvre a... Ver mais

Detalhes da empresa

  1. Serviço de entregas

Escrito pela empresa

Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

440 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(440)

17 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Shipping a road bike

I was a bit concerned about sending my road bike by courier but the on-line service was simple, the bike was picked up and delivered on time only 2 days from Paris to Norwich

14 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Taking a bike to France

My bike was collected from me in London without fuss and delivered to me precisely on schedule in France. Can’t ask more than that, given that Eurostar is unable to reinstate their bike transportation service.

11 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, picked up suitcase from Paris on a Monday had it delivered by the end of the week.

22 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

EVERYTHING PERFECT!

GREAT!!!
Ok, it took me a few hours to understand everything + declare ALL my used personal belongings in my big+heavy suitcase to be sent from UK to Switzerland for the customs + to print+ stick the label with a good tape on its hard cover.
And it came much faster than promised, by DHL Express it was collected within hours - a person needs to hand it over to DHL staff (UK rule), and I've known they'd come between 9am-2pm. arrived by airmail (I've thought it would be surface mail) in only 6 days instead of the promised 9 days - so that's 3 working days / 40% faster than promised. All including customs clearance. I did not even get a bill for customs so far, maybe thanks to their great declaration. Advice: If true, write "used" in front of every item on your content declaration list, so it's value will be near to zero.
And most important: The suitcase has arrived totally undamaged.
And the price does not depend if you travel or not. Nir does it depend on it's weight at all (5 or 30 kg): Only oversize suitcases however are maybe 20% more than you've first thought, but that's standard in courier's business.
Unlike my previously bad experience with competitor HERMES within Germany that destroyed pretty much all suitcases and parts of it looked far out when finally delivered with 23 days delay, and who never knew where it was at all.
The only bad thing: If you tick "I travel" you must ab photos of your ID, but I did manage to meet their MB-size requirement, not in one hour even. Maybe a fault function!?
Fortunately I've ticked "I do not travel" which is much easier and seems not to have any disadvantages (even if not true...).
And if they're busy on the phone you can't wait for help but find yourself neing kick you out of the line immediately.And they don't tell you that cust service is open till 7 pm, Saturdays till 6pm, Sundays closed I think.
Amd I stll don't know about insurance...
2 negative points, that's 8,5 out of 10 points from me. But faster + perfectly delivered = 9,5 points. Thank you to EurostarLuggage Delivery.com and DHL Express!

16 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Everything went smoothly BUT…

Everything went smoothly
BUT
I find it very ´onerous’ ( contraignant) not to know around what time your service will pickup or deliver the parcels. 9am to 5pm mean we are stuck for the day wherever we are… 😟

22 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Horrible

Horrible, I spent $200 to have my 1 peice of luggage to be delivered to my hotel from London to Paris, 2 day service, showed up a day late, and to find out I could of brought my large luggage on the rail and paid a little more, very deceiving, made it sound like I had to send ahead

17 de agosto de 2022
Avaliado com 4 de um total de 5 estrelas

Better communication with your partners is needed

Everything was collected and delivered for a price which is honest. This being said, the DHL pick-up in London wasn't the happiest, since the guy was complaining that the boxes were too heavy and we had to help him load his van. At destination in Brussels, although you asked for the Eurostar ticket details, the delivery was a couple of hours early, but the guy waited for me and I could collect the boxes as soon as I reached destination.

12 de agosto de 2022

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