I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... Ver mais
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Veja o que dizem as avaliações
Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... Ver mais
A empresa respondeu
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... Ver mais
A empresa respondeu
Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
Informações de contato
53 Palmeras St, 10th Floor, 00901, San Juan, Porto Rico
- +1 888 527 4041
- info@europacbank.com
- europacbank.com
2,6
Ruim
389 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
fantastic and fast service
fantastic and fast service, thanks!
11 de fevereiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very effective and quick
5 de fevereiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Service excellence
I am impressed with your service. Kamisha was very friendly and patient with me.
Again, thank you very much!
4 de fevereiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Really great service
Really great service
Great work Dan
4 de fevereiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Incompetent, unfair, expensive, unreliable ...
terrible customer service, closing corporate account on Friday 10pm, unaware of client's activity.
RUN AWAY as far as you can ;)
3 de fevereiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for your feed back.
We would like the opportunity to investigate your feedback further. Please contact us our number here is 1888-527-4041.
Thank you for your time.
Client Services-Euro Pacific Bank.
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellent indeed
Appointment covered all the functions of the online banking and i get all the answers to my questions. Thank you very much
27 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Joy-Ann
Joy-Ann, was extremely knowledgeable, helpful and patient with me today.
Thanks!
24 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
EXCELLENT
Since I register to open Bank Account, follow-up was fast at lightening speed.
Dan is superb, has been very helpful and guided me throughout.
Big Thank you DAN, keep up.
23 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Gratefull recognition
We were always happy with EPB services; it is a pity that we have to leave the bank given that we are a services oriented company.
We are especially grateful with the Customer Services representatives and we must recognize Ms Joy-Ann Davis, who provided in each occasion an efficient and kind assistance.
We wish the best of all lucks to EPB and its people.
Sincerely yours,
The staff of SAT Cargo Inc
21 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Quick efficient and knowledgeable
Quick efficient and knowledgeable. Resolved the problem quickly.
Many thanks
21 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
great service
20 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Great banking services
Great banking services, reasonable fees, top-notch support. Recommended.
15 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
The help & service provided by Joy-Ann…
The help & service provided by Joy-Ann Doyle-Davis was absolutely excellent - always prepared to go the extra mile !
10 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Easy account opening
I just opened my account and their assistance was great.
6 de janeiro de 2020
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Dan knows his subject and is a very…
Dan knows his subject and is a very pleasant individual to talk to.
24 de dezembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thanks to Mrs. Kishanna
Mrs. Kishanna has been absolutely helpful and competent, not to mention her patience, which was way more than the extra mile.
15 de dezembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
As a new customer of Europacific Bank I…
As a new customer of Europacific Bank I am very satisfied with the service of my responsible account manager. He was helping me a lot to understand banking via Europacific Bank and guided me via phone call through all the features of the online banking plattform. Thanks to Mart
13 de dezembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Marcin always resolve all lo our…
Marcin always resolve all lo our doubts, he's so nice and helpful
11 de dezembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
smooth and efficient process
Process pretty smooth. Most importantly, personal interlocutor, so you can address and assess any issue. Answers and concerns are straightforward which makes the dialogue very efficient.
7 de dezembro de 2019
Avaliação não solicitada
Resposta da Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
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