Euro Parking Services Avaliações 

222
O TrustScore é 1 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I received a parking fine for £100, I have tried to scan an pay, however when I put the PCN number and the car details it kept saying that the details are incorrect, so I had to make a phone call whic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade

Escrito pela empresa

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


Informações de contato

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Muito Ruim

O TrustScore é 1 de um total de 5

222 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(222)

98 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I DID EVERYTHING CORRECTLY STILL FINED

I paid for parking, displayed the ticket and left on time. I did everything correctly. I didn't receive the first letter for my fine but got the final notification letter saying i must pay £100 or risk to go court.

10 de agosto de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear Kieran,
Thank you for sharing your concerns with us. If you believe there's an issue with your Parking Charge Notice (PCN) and you have evidence to back your claim, we suggest visiting our official website at https://europarkingservices.com so we can make it right, or you can directly contact us at 08451210065 (8.30 am to 5.30 pm GMT) for a more detailed discussion.
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

Scum company

Scum company. They make up lies saying you haven’t paid to make money. When I have photographic evidence I registered my car in the gym. How do they sleep at night with such cowardly bullying behaviour. Scum bags

12 de setembro de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear Alex Taylor,
We appreciate you voicing your concerns to us, and we encourage you to call us directly at 08451210065 (8.30 am to 5.30 pm GMT). We are here to listen and assist you with any issues you’ve experienced. Your feedback is important to us, and we are committed to addressing your concerns. Thank you for bringing this to our attention.
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

I have a blue badge and I was on my way…

I have a blue badge and I was on my way to hospital when I parked for precisely four minutes next to a Tesco extra. Three days later, I have received a really threatening letter and an insistence that I pay £60. I didn’t see any notices, there were other cars parked there and I was in a desperate rush to get to the hospital where I was staying. I think this is disgraceful. Not only that, but the letter itself is threatening.

It also tells me that I’m a company Secretary apparently. That who it was addressed to

21 de agosto de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear Sarah,
Thank you for reaching out to us. We understand that receiving a parking charge notice can be frustrating. If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, don't hesitate to get in touch with us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

Awful company scammers frauds…

Awful company scammers frauds disgusting don’t know how they can sleep at night stealing of people. Machines wasn’t working in church street Maidstone parking so couldn’t pay, appealed it with proof of machine not working and time date etc but ignored appeal and sent straight away a debt letter of £160
Do you have to pay this!!!!!

19 de agosto de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear Chels,
If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, please contact us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

Fined for not parking.

I waited for a space to park in one of the Car Parks they manage. No space became anvailable and I left. They then sent me a PCN. I will be appealing this, what I believe to be, an act of fraud. We no longer use this car park and as a result we have spent over £80 in other nearby car parks, none managed by this lot. Over a year that will be c£400 their client will loose. The car park serves a number of local businesses and many owners have told me that they have noticed a fall in footfall since this outfit took over the parking enforcement for the car park and they put it down to the aggressive parking policy of this lot. Hopefully, the landowner will see sense and boot them off site.

12 de agosto de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear Michael,
Thank you for reaching out to us. If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, don't hesitate to get in touch with us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

Scum bags

Scum bags. My 4 year old son who had just came out of hospital the day before following a operation had fallen sick on our way home from the chemist, coughing and vomiting inside of the car. I pulled in a church car park for 13 minutes, yes 13 minutes (the car park was empty) to take him into a local restaurant to clean him up in the restroom (he was also deficating and in histerics and they have given me £60 fine, absolutely disgusting shameful company. I had no other choice but to pull in there and saw non signs regarding parking as my priority was caring for my son. I have barely got a pot to p*** in at the moment.

5 de agosto de 2024
Avaliação não solicitada
logotipo da Euro Parking Services

Resposta da Euro Parking Services

Dear White,
We are truly sorry to hear about your experience, and we understand how frustrating this situation must be, especially given your circumstances. Please know that we take all such cases very seriously. Please get in touch with us directly at 08451210065 (8.30 am to 5.30 pm GMT) to discuss this further. We are committed to resolving this matter fairly and will do our best to assist you.
Warm regards,
Euro Parking Services

Avaliado com 1 de um total de 5 estrelas

The machine would not accept the first…

The machine would not accept the first letter of the reg plate despite several attempts. I paid for more time than was needed and received a parking fine of £60. I provided bank statements to show the payment had gone through and the appeal was turned down. I was informed that no further appeal would be considered. I tried phoning and emailing for the details to go to Arbitration. No reply and the phone just kept me in a loop, finally giving an error code. These people are just making money ,hand over fist, with no regard to others.

18 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Visiting Loughborough for the first…

Visiting Loughborough for the first time, parked for 8 minutes to drop daughter at her new flat and use bathroom. Neither daughter nor i knew the area and no significant markings to suggest restrictions at 7pm. Received £100 fine. Appeal swatted away with standard rebuttal. They know I am not going to drive 100 miles to Loughborough to prove them wrong. Cheating opportunistic shysters who are a skidmark in society

18 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID PARKING AT THEIR CAR PARKS!!!

Scam and disgusting company. Fined 4 times from January to February from Kings Heath St. Dunstan's Catholic Church. I was taking my daughter to football once a week for 1 hour and paid for parking every time I went. Received 2 fines in the post in the same week and 2 the following week. All 4 fines received at the mid-end of Feb. All fines appealed with proof of payment 2 by machine and 2 by the app (because the machine wasn't working!) and appeals refused! Paid the first 2 fines as I didn't want the price to go up especially after them already being refused, god knows why. I paid these before receiving the second 2 fines, so on the last 2 I called the company on 6th March, after numerous calls I got lucky and managed to get through to a gentleman with a very strong accent who told me not to pay the last 2 fines as they are all being put on hold and will be getting cancelled due to human/technical error, there clearly was an error somewhere as many parents and church goers had received fines wrongfully within the same weeks. I did receive one cancelled letter for 1 PCN but not for the 2nd. Now nearly 6 months later, at the end of July I receive a 'FINAL REMINDER' letter for £140.00 (I have only ever had the first PCN fine and then the final reminder). I again call the company on 23rd July and after several attempts I got lucky to speak to another or same gentlemen who basically told me I was lying and wouldn't of been told this information and all I could do was appeal it online, however you have to appeal it within 21days of the original fine. When mentioned this he said you'll have to post your appeal and put the phone down on me. Customer service is shocking and are very lucky to even get to speak to someone on the phone - even then they can't help with much and the hole system is awful and needs seriously looking at. It's fair to say if we see a car park being managed by Euro Park Services we don't bother parking in it. If your a business and want to use this company for your parking - don't bother! unless you want to reduce and upset your custom. I know multiple clubs and classes that have now moved away from this venue due to the parking and their incompetence.

23 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is complicit in the…

This company is complicit in the scandalous back door taxing that drivers and residents experience through these penalties. Yet services are continuously declining.

11 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Harvester Carparks and Euro Fines

I parked at the Harvester Compasses Hornchurch on 09.04 for lunch with my 3 sisters, 2 of which were having their birthday. I was rushing as I was in my lunch hour. I know I put my car reg in the screen and I was there for 1 hour. I received a final notice in May from Euro parks and wrote a letter back to them telling them I didn’t have a first notice! I am disabled but there were no places but did display my badge. I have been ill and ended up in hospital but my sister too me on holiday last week and I have come home to a letter from Debt Recovery plus! Well it would be plus for £170 wouldn’t it. So I called them and was told I am past the 7 days I was given and if I didn’t pay today they would start court proceedings. Let me repeat! I went to lunch for an hour! My sister then paid them as I couldn’t afford it before getting paid and can’t take the chance they start court proceedings. How do these people sleep at night? Rubbing their hands together I guess because it’s the rest of us that are scared now to go out and park our cars

9 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ROBBED

Well would it surprise anyone that I feel violated , robbed, mugged and hit over the head with a brick. Drove to a church in London, over 150 miles away,not knowing had to pay to park, and after appealing bill racked up to £160!!! Yes £160! Daylight Robbery

9 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was charged in a disabled parking space…

Was charged in a disabled parking space for seven minutes and was charged £140. I do have a blue badge but forgot to put it out because I suffer with brain fog as part of my condition. They then sent us a final notice, and we hadn’t even received a first notice. Disbicable company.

5 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Parked car using ringo app

Parked car using ringo app, but defaulted to my daughter’s car. Showed proof of mistake.
Ignored my obvious error and refused appeal.
Rang company and was advised to appeal again as the first appeal did not contain sufficient information. Did this and got a reply stating you only have one chance to appeal, so I have to pay £60.
Social media and watchdog here we come, they shouldn’t be allowed to trade

18 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM COMPANY

Issued with a fine for walking off a car park to use a cash point over the road before using the shops the car park was designated for. Would not listen to any reason just told me I was in breach of contract for walking off the car park and fined me £160. The van was in the car park for a total of 10 minuets.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking company

Shocking company, I paid for parking and got a fine. I appealed it and sent receipt from Ringo App. They responded back saying I was 6 minutes over the time I paid for. I couldn’t appeal again, and needed to follow complaints procedure. I’ve tried that. It doesn’t make sense.
If you look online there is a 10 minute grace period, that the government has put on public car parks and in 2019 it was put forward that this was to be imposed on private car parks also. But clearly this company are above this. Absolute charlatans need there accreditations taking away.

10 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Generic appeal of PCN

I was charged for parking at Jardines (UK) LtD at night when its super dark and this place is busy cause they're next to JD and Pure gym.

The reason for issue was because I parked there and failing to enter a vehicle registration number.

I have filed for an appeal on the following grounds:
* The impracticality of complying with the kiosk requirement due to operating hours of Jardines office.
* The branding confusion within the surrounding area near Jardines with JD Gym, Puregym and thus overall ownership of the land with respect to parking
* The insufficient lighting in the parking area, hindering visibility of signage detailing parking conditions imposed by the owners including the terms and conditions for parking.

Euro Parking Services rejected my appeal and only focused on point one without really addressing the other points. Moreso, it's hard enough to find parking in that area and you're just making it worse for the patrons of other businesses. You guys are the worst.

22 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’m a disabled driver had been using…

I’m a disabled driver had been using this petrol station for around 20 years had not been there for a good year due to not driving and ill health I parked in a bay which I have done for said years popped into the chip shop next door to this bay as this was off a main rd were not possible to stop parked there for around 6 minutes .i then receive a pcn notice 60 pound I did appeal this pcn as on entry to the petrol station was not a clear sign or lit up sign saying no parking they replyed 4 weeks later with appeal saying was not successful and I had to pay 100 pound now followed there procedure to the book tried contacting them to no avail tried emailing them requesting a 10 digit code needed for popla to investigate the appeal emailed back just insisting payemet 3 attempts asking for said code now just had a before court letter saying pay 160 pounds . Given email address on letter tried this email address don’t exist there is no one to speak to regarding these pcn charges .I thought racketeering was outlawed a long time ago governing bodies need to step in

5 de março de 2024
Avaliação não solicitada

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