Always been great service from this Vape shop. And I find it offensive that government just through all high street vape shops in the same bag when this one is in no way dodgy at all. It is filling a... Ver mais
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Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... Ver mais
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Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping. The flavors of the juices are incredib... Ver mais
A empresa respondeu
Visited to get a replacement for my old vaporesso, came away with a dinky new one, excellent service in the store!
Detalhes da empresa
Escrito pela empresa
Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.
Informações de contato
50 Trident Court, One Oakcroft Road, KT9 1BD, Chessington, Reino Unido
- 020 3962 0965
- info@evapo.co.uk
- evapo.co.uk
4,7
Excelente
866 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The customer service in Norwich was…fantastc
The customer service in Norwich was great. Very polite. Would recommend the store, they had everything I needed , that I couldn’t get from anywhere else. Would return
16 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Steven. We are pleased to hear our team members in Norwich provided great, polite service and that you found everything you needed. We look forward to your next visit.
Fab staff members!
Fab, friendly and knowledgeable staff members! (Shrewsbury)
Good selection of stock with lots of choice and the shop was really clean, sleek and well organised!! :)
14 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Bthn. We are delighted to hear our team members in Shrewsbury were friendly and knowledgeable, and that you enjoyed the wide selection and well organised shop. We look forward to your next visit.
Very friendly and helpful staff
14 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Maz. We are glad to hear our team members were very friendly and helpful. We look forward to your next visit.
Knowledgeable and friendly staff
Went into Weston super mare store and the chap was so helpful and knowledgeable that I switched from lost Mary which I have been using for years to one he recommended. I noticed the difference straight away. I am going in again today to get some more supplies.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Patricia. We are so pleased to hear that our Weston-super-Mare team were helpful and knowledgeable, and that their recommendation has made such a positive difference for you. We look forward to your next visit.
Great customer service
Staff at the Norwich store were extremely helpful and welcoming, signing me up to the membership scheme for a instant discount on my purchase.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review. We are delighted to hear the team at our Norwich store were helpful and welcoming, and that you were able to take advantage of the membership scheme discount. We look forward to your next visit.
Friendly helpful staff
Friendly helpful staff , good communication, prices
8 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Donna. We are pleased to hear you found our team friendly and helpful, and that you are happy with our communication and prices. Let us know how we can get that final star! We look forward to your next visit.
Staff were very helpful and friendly
Staff were very helpful and friendly
8 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Lucille. We are delighted to hear our staff were helpful and friendly. We look forward to your next visit.
tried to buy some vape oil that was on…
tried to buy some vape oil that was on offer, (2 for £20) but the till would not accept the discount advertised - the young lady behind the counter called her manager then head office to try to resolve this but was unable so after waiting 20 mins I left empty handed. The assistant was great and really tried to help so the issue lies with management. You really need to get those processes in place before you advertise them....
7 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your review Nicholas. We are sorry to hear about the difficulty you experienced with the offer and the delay this caused. We are pleased to hear out team member did their best to help, and we will pass your feedback on to the relevant team to ensure this does not happen again. If you would like to discuss this further, please get in touch. You can contact us by phone on 02039 620965, emailing info@evapo.co.uk or by using the live chat function on our website. We look forward to seeing if we can assist you.
👍👍👍👍👍👍👍👍👍👍
4 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you so much for your 5-star review Toby! We're thrilled to hear you had a great experience. Your support means a lot to us and we look forward to your next visit!
Amazing customer service brilliant help…
Amazing customer service brilliant help when needing advice would highly recommend
4 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your kind words Lauren! We're so glad our team could offer the support and advice you needed. Your recommendation means a lot to us. We look forward to your next visit!
Newbie
Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping.
The flavors of the juices are incredible, and I've already made upgrades to my pods. Definitely recommend the triple mango from double brew. Flavor absolutely slaps.
3 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for the fantastic review PhoenixLike! We're so pleased to hear that the team was able to guide you through your vaping journey and help you find the right setup. It's great to know you're enjoying the flavours. Triple Mango is a solid choice! We look forward to your next visit!
Norwich store 5⭐️
I went to the store in norwich city centre, the member of staff was very friendly and helpful.
Definitely my new go to for my vapes.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you so much for your kind words Emma! We're delighted to hear that you had a great experience at our Norwich store and found the team friendly and helpful. It means a lot to know we've become your go-to for vapes. We look forward to your next visit!
Very friendly
Just went in for a standard vape. The lady behind the desk was so friendly, helpful & knowledgeable.
She helped me set up my vape and delivered top class customer service.
31 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your lovely feedback Lee! We’re delighted to hear you had such a positive experience and that our team could help you get set up with your vape. We look forward to your next visit.
Helpful and good information and advice…
Helpful and good information and advice given
23 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your feedback Paul! We’re glad to hear you found our advice helpful and informative. We look forward to your next visit!
Amazing Staff
Amazing Staff, my partner go in all the time and they are so welcoming, I don’t know anyone’s name but all the staff who have served me and my partner have been excellent! Thank Evapo team!! X
19 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you so much for your lovely message J! We’re delighted to hear you and your partner always feel welcomed and well looked after by the team. We look forward to your next visit!
The customer service is good polite
The customer service is good polite
20 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your feedback Chris! We’re pleased to hear you found our customer service polite and good. We look forward to your next visit!
I was recommended DOJO
Called at Camberley Evapo shop. The staff were extremely helpful. The vape is excellent also lasts a long time.
21 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for sharing your experience Pamela! We’re delighted to hear you’re happy with both the helpful service at our Camberley store and the quality of your vape. We look forward to your next visit!
First class service
Absolutely wonderful customer service I’ve received today best I’ve received from any sort of store give the gentleman who served me a pay rise
15 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you so much for your fantastic feedback Leah! We’re thrilled to hear you had such a wonderful experience. Your kind words will definitely be passed on. We look forward to your next visit!
Resposta da Evapo
Thank you for your kind words Julie! We look forward to your next visit!
Helpful member of staff
13 de julho de 2025
Avaliação não solicitada
Resposta da Evapo
Thank you for your feedback Debra! We’re glad to hear our colleague could help. We look forward to your next visit!
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