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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Attended the Robbie Williams Long 90s show in Wolverhampton. Really not worth the money for the hotel at all. No early entry or special treatment when at the venue. To be honest, the whole thing was a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Staff of Event Travel are truly wonderful, patient, kind, efficient and professional. Such lovely ladies to endure the massive ordeal of McCartney presales. I am in awe of their ability to respon... Ver mais

Avaliado com 5 de um total de 5 estrelas

Robbie in München! Einfach sensationell…..nicht nur das Konzert sondern die komplett durchorganisierte Abwicklung beim Early Entry durch Event Travel. Ich kann es gar nicht erwarten das nä Mal bei Euc... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have booked Event Travel for 3 Robbie Williams concerts this summer, last one was in Budapest. The Early entry experience was worth every cent paid for it. I appreciate being able to walk calmly... Ver mais

Detalhes da empresa

  1. Viagens e Férias

Escrito pela empresa

VIP Concert Ticket Experiences, Meet & Greet, Soundcheck, Hospitality, Ticket and Hotel and much more ....


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

130 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Early Entry is the way to go

Had another stress free entry to Robbie Williams last night with the Event Travel Early Entry package … had a lovely day in the EE queue with others who had purchased the package, we were wrist banded in good time with no issues, perfect entry with everyone walked in straight to the barrier, fab goodies and an amazing show - all in all a fabulous experience!

11 de junho de 2025
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Thank you so much, so glad you had a great time!

Kristen :)

Avaliado com 1 de um total de 5 estrelas

Bought a hotel and concert ticket…

Bought a hotel and concert ticket package from event travel , when the tickets arrived they had printed on them £150 , so a total of £300 for two tickets . We paid over £900, this means that the hotel and there booking fee was over £600. The room at the hotel is just under £300 if booked independently. Be careful when booking packages , they are a rip off . I am pursuing this issue as we have definitely been ripped off

29 de maio de 2025
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Dear Maria,

As we wrote in our email to you: we are sorry to hear that you have concerns with the pricing of the Ticket & Hotel package.

The cost of the package reflects:

• The option to purchase packages in a presale,
• guaranteed top priced seats in great locations (which are not liable for any dynamic pricing implemented by the ticket agents/promoters)
• a guaranteed reserved room in a hotel, close to the venue, before rates are inflated once the concert is made public* with complimentary breakfast, the option of additional nights and any special requests
• A 24/7 customer service including an Emergency Duty Manager on show day in the event of lost tickets, delays, a change in client circumstances etc.
• Tickets sent in advance with full information letters.


*hotels are changing their normal rates, sometimes by as much as 300=400% depending on the popularity of an artist once a tour is announced.

The selling prices of these packages are agreed in advance with the tour in order to provide a great product for the fans.

For the past 25 years, we have been appointed by many of the top music artists in the world and as a company, we pride ourselves on our un-precedented level of customer service.

I hope this has helped answer the concerns you raised and we are sorry that you will not use our services in the future.
Despite the disappointment with the pricing, we do hope you enjoyed the evening with Robbie celebrating your special birthday!

Kind regards,
Event Travel

Avaliado com 5 de um total de 5 estrelas

I some how managed to delete my tickets…

I some how managed to delete my tickets after they were emailed to me. I did not realise till hours before the concert. I called customer services and emailed them. they were so helpful and they organised for me to get new tickets from ~box office prior to concert,
I was very impressed and will be using Event travel again. Thank you all so much.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chloe you were amazing assisting with…

Chloe you were amazing assisting with additional night at Inter Continental, reassuring me back down in New Zealand that 18th Dec tickets would be re directed to an UK address, courier service outstanding.
Was convinced would secure a ticket for PM O2 London 19th December, had 2 amazing nights with Paul his band and of course the thrill of Ringo and Ronnie playing.
Event Travel VIP 100% Thank you

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you

Thank you, Hannah and the Event Travel team, for going above and beyond to make the VIP concert experience stress-free—outstanding support and customer service.

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Several first-rate experiences in UK

We gained a real appreciation for Event Travel in 2018 and 2024 with Paul McCartney concerts (five total with VIP packages). They did everything they could to make our experiences the best possible, including helping with recent event parking in Manchester when a football game was also occurring in the adjacent stadium. A special shout-out to Kristen, Hannah and Chloe for making sure our tickets arrived at our Airbnb just as we did in Liverpool, and with the aforementioned parking, perfect seating, and everything else.

We understand why Sir Paul entrusts his concerts to Event Travel.

19 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great, worry free experience

Hannah and the crew at Event Travel were so attentive and on top of things. We had a worry free experience as we travelled from Montreal to Manchester and London. Tickets organized and delivered to our hotel without issue.

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Paul McCartney vip package

Paul McCartney vip package, fantastic show, but also the communication and planning for the event in the lead up was good, and the experience itself was well executed. Staff walkers very good and very friendly, would recommend.
Thanks to all for making our event so good. 😃👍🏻

19 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Paul McCartney, last night of the tour, life changing.

A huge thank you to all at Event Travel particularly Hannah, Chloe and Kristen. 4 months ago, I wasn't sure that I'd even be able to attend due to my diagnosis.
The last night of Paul McCartney's tour at the O2 Arena was by far and away the best experience and concert that I have ever been to.
The organisation was excellent, the backstage hospitality great and the seats excellent.
Many many thanks and I wouldn't hesitate to book hospitality packages which your company again.

19 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just fantastic experience! Thank You!

We cannot say enough nice things about our experience with the event travel. Starting with Hannah! The arrangements she made for us in Britain as we travelled from Montreal were easy to follow and problem free! In this day and age of clicking on webpages, it was nice to have a person to talk to who was looking after us and making sure we had a great experience. And we did! Thank you to the whole team. Hope we can see you again next time Paul tours.

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

VIP package at the value of 100£ never…

VIP package at the value of 100£ never came.
No later delivery as promised. No response to emails.
Customer Service Agent suddenly does not work out of that office anymore. Several calls to no avail.
Dishonest. Unreliable. Never again.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

We've used this company a couple of times now for gig tickets and each time has been a very straightforward process, with excellent customer service. Great email correspondence about our purchase, ticket dispatch, timings etc. They reply very quickly to emails, really great service, will definitely use again.

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All the staff responded quickly and…

All the staff responded quickly and accurately to my emails to answer any questions I had . Especially Chloe ,Hannah and Kristen. I was anxious as my gold tickets were due to be mailed by post from uk to ireland but as the girls promised my tickets arrived in plenty of time and quickly .

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

We booked 2 tickets for Paul McCartney plus hotel res.
The representatives put us on waiting list, and after few days informed us that we have tickets.
All correspondents were fast, and very efficient and we would recommend this agency to our friends.

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They lie to your face

Everything was going great TILL it went.
The reason why I am giving them a poor review is because they lied to my face.
My husband had an accident and tks G-d I made an insurance otherwise we should had lost all the money paid for the tickets.
Besides that, they promised to send the merchandise material anyway and they haven’t.
So all in all: very disappointed and I won’t be doing any business with them again.

29 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars isn’t enough!

I am registered as visually impaired so when I go to events seat location is very important to me. I first dealt with Event Travel during Elton Johns final tour. I booked a package but then was able to purchase a seat closer to the stage elsewhere. Event Travel kindly refunded me for my package which meant a lot to me!!!

Since then I have used Event Travel for the recent Bob Dylan show at the Royal Albert Hall. The seat was sublime, centre of row 3, the desk to collect the VIP merchandise was easy to locate where I was welcomed by a very friendly member of the Event Travel team. I can not rate Event Travel highly enough - an excellent company to deal with!

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I’m unsure whether I just bought legit

I’m unsure whether I just bought light tickets. So I’ve gone to them through ticketmaster. Kept getting booted off of saying there was none available. To now having 4 emails sent to me of 2 separate booking both £800 each. Gone to pay the deposit on one of the booking after trying to phone them to tell them I only want one booking and no answer or just call ending. Paid deposit which was £400 but still saying I owe that money and no email confirmation of payment but it’s left my account. Sent an email and tried calling a number of times but no answer.

30 de outubro de 2024
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Hi Paige

We are sorry for any disappointment caused today, both of your preliminary bookings were cancelled due to no payment being received - we can only hold tickets for a very limited time on on sale days expecially with such in demand tickets. We have responded to two of your emails today but admittedly the phone lines have been very busy so we may have missed your phone calls and we do apologise for this.
As my colleague mentioned in her email, we did not receive any payment from you but she has asked for further information so if it is the case you have paid we will of course either confirm your booking or refund the funds.
Best Wishes, Kristen

Avaliado com 3 de um total de 5 estrelas

I am unsure if the package deal I just…

I am unsure if the package deal I just bought is legit or not. I haven’t heard of anyone using event travel and now I’m nervous that it’s just taken my money and the tickets don’t exist. Would anyone have any advice, I’d really appreciate it!

28 de outubro de 2024
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Hi Maria, if you could send us an email or give the office a call we will do our best to reassure you - we are definitely a legitimate company. I am not sure without further information the event you have booked for but we are the official VIP package sellers for many artists and are listed on their websites. We'd be happy to help if you get in contact. Thanks, Kristen

Avaliado com 5 de um total de 5 estrelas

This is the second time I have…

This is the second time I have purchased tickets for an overseas show in the UK. As I was going to travel at the time tickets were mailed out, arrangements were made to deliver to the hostel I was staying at. Presently I am in the same situation unsure if I’ll have my tickets in time. I have dealt with Hannah who has been so lovely and reassuring. She took all my booking information and made sure I didn’t have to worry. I have been updated as to when tickets will be sent and she continues to be incredibly helpful and kind. No issues at all any time I have ordered tickets. Very pleased.

9 de outubro de 2024
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Thank you Susan, we look forward to seeing you next week :)

Avaliado com 1 de um total de 5 estrelas

No tickets posted as stated

No tickets posted as stated - no one available by phone to speak to for a week before, no-one available at Anfield on the event date date. Purchased tickets costing £700 - didnt get the tickets and didnt see the show - no refund!!!!!!! I agree with JLawson - this company should not be allowed to organise!!!

24 de junho de 2024
Avaliação não solicitada
logotipo da Event Travel

Resposta de Event Travel

Hi Lorna

Please see our reply to your previous review.

Regards
Event Travel

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