Event Travel Avaliações 

Hannah and the crew at Event Travel were so attentive and on top of things. We had a worry free experience as we travelled from Montreal to Manchester and London. Tickets organized and delivered to our hotel without issue.

Paul McCartney vip package, fantastic show, but also the communication and planning for the event in the lead up was good, and the experience itself was well executed. Staff walkers very good and very friendly, would recommend.
Thanks to all for making our event so good. 😃👍🏻

A huge thank you to all at Event Travel particularly Hannah, Chloe and Kristen. 4 months ago, I wasn't sure that I'd even be able to attend due to my diagnosis.
The last night of Paul McCartney's tour at the O2 Arena was by far and away the best experience and concert that I have ever been to.
The organisation was excellent, the backstage hospitality great and the seats excellent.
Many many thanks and I wouldn't hesitate to book hospitality packages which your company again.

We cannot say enough nice things about our experience with the event travel. Starting with Hannah! The arrangements she made for us in Britain as we travelled from Montreal were easy to follow and problem free! In this day and age of clicking on webpages, it was nice to have a person to talk to who was looking after us and making sure we had a great experience. And we did! Thank you to the whole team. Hope we can see you again next time Paul tours.

VIP package at the value of 100£ never came.
No later delivery as promised. No response to emails.
Customer Service Agent suddenly does not work out of that office anymore. Several calls to no avail.
Dishonest. Unreliable. Never again.

We've used this company a couple of times now for gig tickets and each time has been a very straightforward process, with excellent customer service. Great email correspondence about our purchase, ticket dispatch, timings etc. They reply very quickly to emails, really great service, will definitely use again.

All the staff responded quickly and accurately to my emails to answer any questions I had . Especially Chloe ,Hannah and Kristen. I was anxious as my gold tickets were due to be mailed by post from uk to ireland but as the girls promised my tickets arrived in plenty of time and quickly .

We booked 2 tickets for Paul McCartney plus hotel res.
The representatives put us on waiting list, and after few days informed us that we have tickets.
All correspondents were fast, and very efficient and we would recommend this agency to our friends.

Everything was going great TILL it went.
The reason why I am giving them a poor review is because they lied to my face.
My husband had an accident and tks G-d I made an insurance otherwise we should had lost all the money paid for the tickets.
Besides that, they promised to send the merchandise material anyway and they haven’t.
So all in all: very disappointed and I won’t be doing any business with them again.

I am registered as visually impaired so when I go to events seat location is very important to me. I first dealt with Event Travel during Elton Johns final tour. I booked a package but then was able to purchase a seat closer to the stage elsewhere. Event Travel kindly refunded me for my package which meant a lot to me!!!

Since then I have used Event Travel for the recent Bob Dylan show at the Royal Albert Hall. The seat was sublime, centre of row 3, the desk to collect the VIP merchandise was easy to locate where I was welcomed by a very friendly member of the Event Travel team. I can not rate Event Travel highly enough - an excellent company to deal with!

I’m unsure whether I just bought light tickets. So I’ve gone to them through ticketmaster. Kept getting booted off of saying there was none available. To now having 4 emails sent to me of 2 separate booking both £800 each. Gone to pay the deposit on one of the booking after trying to phone them to tell them I only want one booking and no answer or just call ending. Paid deposit which was £400 but still saying I owe that money and no email confirmation of payment but it’s left my account. Sent an email and tried calling a number of times but no answer.

I am unsure if the package deal I just bought is legit or not. I haven’t heard of anyone using event travel and now I’m nervous that it’s just taken my money and the tickets don’t exist. Would anyone have any advice, I’d really appreciate it!

This is the second time I have purchased tickets for an overseas show in the UK. As I was going to travel at the time tickets were mailed out, arrangements were made to deliver to the hostel I was staying at. Presently I am in the same situation unsure if I’ll have my tickets in time. I have dealt with Hannah who has been so lovely and reassuring. She took all my booking information and made sure I didn’t have to worry. I have been updated as to when tickets will be sent and she continues to be incredibly helpful and kind. No issues at all any time I have ordered tickets. Very pleased.

No tickets posted as stated - no one available by phone to speak to for a week before, no-one available at Anfield on the event date date. Purchased tickets costing £700 - didnt get the tickets and didnt see the show - no refund!!!!!!! I agree with JLawson - this company should not be allowed to organise!!!

If I could have given a 0 star rating, I would have! I paid for tickets that I never received, due to the company NOT posting them as per the confirmation. I called them over 20x times in one week and the calls all went to voicemail! No response- no tickets! No refund!!!!

Travel Event team has been awesome and very efficient in reimbursing the show P!nk had canceled in Bern.
I've been using their service twice last year already in Hanover, so you don't have to waste your day in front of the door... this year again, I used the upgrade package for Bern (canceled) and Copenhaguen last Saturday. Very well organized, we are the first ones to get into the stadium, so front stage. Of course, it has a cost, but at least you pay what you get... excellent service, excellent team, hope to see you soon again!

I’ve bought VIP tickets from Event Travel several times now, and I have always been very happy. I’m impressed with their excellent website, which is organized, easy to use, and transparent. The website gives you important information you need to know before the tickets go on sale, including cost and details about each package. The prices are fair and I’ve never been inexplicably thrown out or called a bot while purchasing. The website runs as smoothly as any competitive ticket website can possibly run.

I can’t say enough about their great staff and customer service; they are responsive by phone and email. I’ve had my questions answered, and have always been treated with professionalism and kindness. Most recently I emailed with Kristen, who solved an issue I was having very quickly and efficiently. Lastly (and very important!), there has never been a problem receiving my tickets on time.
I’m always happy and feel less stressed when Event Travel is handling a concert I want to attend.

This years pink concert was organised appallingly.

No tickets were issued on time so we had to queue and then go round in circles to collect tickets. It was a joke. Nobody knew what they were doing.

They emailed the day before to say we would be given tickets in the queue, then early morning on day of concert, they emailed to say to collect from pop up tent. Make your mind up.

To top it off, no refund has been given for the OTT postage charge when no tickets were even posted. Add up all the postage fees they've kept and it's in the £1000's!!!!

All in all, they spoilt the trip for us with the worry over getting our tickets and the poorly organised setup.

And if I thought it was bad, just think how the international visitors felt 😠

I have been diagnosed with terminal illness and am in the process of making memories with my partner. I booked a hotel/ concert packing with you buy trying to changed it I messed the bookings etc up.
Thanks to a lovely kind/ patient young lady from your support team she got it all sorted for me .
I cannot be more grateful.and wil be recommending booking.com ti every body. People do great things when nobody sees them. Hannah done that for me today

The whole experience my husband and I had at a P!nk concert in Liverpool was so far removed from the “VIP service” we paid Event Travel over £700 for.  We’d also paid the additional £8.50 ticket delivery fee, then received very late notification that tickets would in fact not be delivered but would need collecting on arrival. Delivery charge was not automatically refunded as one would expect, I had to ask for this back afterwards. I do wonder whether this is a deliberate move on their part and the tickets were never going to be posted in the first place. An awful lot of money stands to be made if each customer forgets to ask for their £8.50 back! After my request they have refunded postage charges. The day before the concert I was emailed again because the collection point had changed and moved to the other side of the stadium entrance. We were further disappointed after collecting our “VIP” merchandise once inside the stadium to find it’s really not VIP at all but a couple of bits and pieces in a plastic bag more suitable for a child, and certainly not for a grown man. There was no meet and greet service, no complimentary drinks, no VIP designated toilets, which we’ve had at previous VIP events (not through this company). In fact the toilets were a free for all, and women had to use the men’s because it was chaos with the queues. At no time did we feel we had the VIP treatment.

The sound quality in the stadium was so very poor and painfully loud that in the end my husband and I had to leave the concert early.  I noted that the price of our tickets had been conveniently crossed out. Overall, we feel we’ve been fleeced. It was an expensive experience, not a good one and certainly not a VIP experience as advertised and one never to be repeated. Needless to say my email to Event Travel about our experience never received a response, they’ve got their money so what do they care? After reading the other bad reviews, I don’t expect a reply from Event Travel. I won’t be using this company again.