Purchased a 2 hour ticket at Poole Quay 9580 to then gat a message within 1 hour that my ticket was about to expire. On investigation, the screenshot of the online ticked recieved at point of purcha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
App wouldn’t load at the destination so tried from home but app wouldn’t accept my exit time. Contacted the staff via email they were extremely helpful, so full marks for them.
Terrible bunch of thieves. 1 small machine in the london Aquatics car park. If you forget to pay you CANNOT go back and pay, you CANNOT speak to anyone. You will be totally STITCHED UP WITH A MASSIV... Ver mais
The Autopay registration is not completing even after initial card payment of £1 has been made. It was refunded automatically. I tried several times. No response from customer service from Web form... Ver mais
Detalhes da empresa
Escrito pela empresa
Whether you are looking to pre-book or pay for a stay in one of our car parks - The Evology Parking app puts finding and paying for parking in the palm of your hand. Our powerful Evology pre-booking service lets you find available parking spaces in your area and ensures a unified parking experience by simply reserving your space in advance and turning up to enjoy your stay. You can also pay for parking across all of our sites, meaning no more fumbling for change! Choice is important, which is why Evology gives you multiple options when it comes to how to manage your parking. Some journeys are different and that means a new approach. Our aim is to make travelling easier, putting the power over your parking in your hands so you can get from A to B with minimal fuss.
Informações de contato
Reino Unido
- evologyparking.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
DON’T USE EVOLOGY CARPARKS!!
DON’T USE EVOLOGY CARPARKS!!
Took me ten mins to download app and pay at Poole Quay carpark in Dorset. Assumed parking time started from the moment I paid, not knowing it started from the second I entered (by hidden camera). Got back to my car in time but received £60 fine in the post. Appealed explaining the app took so long to download. Received standard reply saying I didn’t pay for the time I stayed and my appeal was rejected. TERRIBLE COMPANY. AVOID!!!!!!!
Awful customer service
Awful customer service, no contact to be able to get hold of them. Been trying to change the registration of the vehicle we need to take tonight for parking for co op live. And THEY DON’t let you!!!! It breaches their terms and conditions even though there is NO way of being able to do it. We have contacted them through the contact form and through WhatsApp with no response from them. Will never use them again. Disgraceful
More scam than parking app
It’s a borderline scam: the app appears deliberately designed to enable the company to issue parking fines.
It neither recognises my parking location nor allows me to pay. The ‘helpline’ provides no help; it has an automated message that directs you to the website, and there are no alternative payment options.
I recommend avoiding parking anywhere that uses this parking app.
Nightmare of an app to use
Nightmare of an app to use. Doesn't recognise where you are unless you are actually in the car park. So if you are running late and want to add to parking you can't unless you are actually in the car park!! Other parking apps are really simple and allow you to add to parking as your day goes on. No stress. This was really stressful. No idea why Llandudno are using this firm???
Wouldn’t allow payment
Was in wood street Manchester . App refused to connect with safari and wouldn’t let me pay

Resposta da Evology Parking
Awful app and too expensive!!
Awful app,
I spent at least 10 minutes trying to register on the app in hereford, it just wouldn’t register properly so I paid a card at the machine, I was quite horrified at the cost of the parking.
But it is a local car park I have used in the past a lot so I tried to download the app when I got home. I’ve noticed that I have to save my credit card. It doesn’t look safe so there is a warning saying that it isn’t a HTTPS secure website so I’m not gonna put my my credit card in to this system.
I don’t know what they’ve done to this car park. It used to be cheaper and they used to just use this standard RingGo or just park app but this is just awful and too expensive. I don’t think I’ll use that hereford car park in the future and unless I really have to, I’ve abandoned the app now.

Resposta da Evology Parking
Parked at location 88785
Parked at location 88785, Morrisons car park Silvertown Way, London E16 1ED, UK. When Entered the car park the sign advised it is possible to pay before exiting the car park at the end of your stay. However when I wanted to pay before leaving the car park which was after 2 days it wouldn't allow me to pay for the stay only allowed to pay in advance date and machine didn't accept cards either. On the app it's the same thing only allowing to pay in advance and not for the back dated duration. Customer service non existent, cannot speak with a real person. At the end morrisons staff registered my car as a visitor but not sure if it will cover me so expecting a fine at this point. I would avoid this car park as it's only trying to scam people with non exisitng customer service, not accepting card and not able to pay properly
User Friendly
Simple to use and I like they have the option to pay for parking using the app without the need of signing up. Easy to contact if having any issues.

Resposta da Evology Parking
Useless app
Useless app, probably on purpose to try and issue a fine. Should be investigated as a rogue trading company.
Very poor was at the Bolton game today…
Very poor was at the Bolton game today told me to download app the app was very poor type in location number nothing happened think Bolton wonderers need to change company who manage the car park

Resposta da Evology Parking
Absolute farce of a company
Absolute farce of a company. Pay your money to park and then attempt to change registration number of vehicle? Contact is through Whats App - no response despite numerous tries and Web Contact Form - no response. They don't even guarantee a space, if full find somewhere else it says! If the car park is run by them get a taxi or catch a bus/train.
They were helpful and reasonable
So i forgot to 'pay on exit' for parking at Ipswich Hospital. I tried to pay on the app instead. Unfortunately it charged me for 4 hours from the time I paid, not from when I parked.
I messaged the company to show that I'd paid and to ask if they would tie up my parking and with payment. They said they couldn't do this, but as a goodwill gesture they would ensure i wasn't fined, and I'm so grateful.

Resposta da Evology Parking
Payment against wrong registration number
I had an issue with using the wrong registration when parking at hospital to visit mum im intensive care. After a few emails Lucy was able to confirm that I would not be unfairly penalised. This help was very much appreciated during this most stressful of times. Thanks again.

Resposta da Evology Parking
Jeder Versuch einen Parkplatz zu…
Jeder Versuch einen Parkplatz zu reservieren funktioniert nicht! Entweder die eingegebene Parkzonennummer wird nicht erkannt oder aber ein ganz anderer Ort wird angegeben. Dann die Parkdauer, wird nicht anerkannt um zu sehen wieviel es kostet.
Da dies alles nicht funktioniert sehe ich bisher von Parken auf Parkplätzen mit dieser Bezahlmethode ab.

Resposta da Evology Parking
An easy to use app
An easy to use app, and receipt function

Resposta da Evology Parking
Good when l did get the right person
My issue was resolved quickly once I got through to Customer service. The online form initially received no response, but the email was responded to within minutes. I got the email address through WhatsApp
Thank you Lucy for resolving my issu

Resposta da Evology Parking
Awful. Avoid if you can.
Unable to speak to a human. Automated WhatsApp service no help. No option to pay without downloading their app.

Resposta da Evology Parking
Cash only,no touch payment & poor app
It looks like this is purely designed to catch innocent motorists off guard.
Please becareful,otherwise you will end up with a dodgy PCN.
Modern day Scam.
Very awkward to use.
The app doesn’t trigger the password mechanism on iPhone, or the card payment in apple wallet. I know these are built into Safari and the app doesn’t use Safari, but I use the app infrequently and therefore don’t know what password I have set. There must be some way of associating the app with a website to invoke the Safari mechanisms. It seems like the developers have incorporated every single obstacle they could dream up to make our lives harder, while we are standing in the rain so we can see the location sign, (and of course the app doesn’t offer to use current location!). This app needs to be brought up to date.

Resposta da Evology Parking
Terrible app
Terrible app
Tried to download the app but wouldn’t download till late on in the evening. Then asked to log in to add card details and said invalid login. Have tried customer service and no reply, nearly a week now. When sending a WhatsApp message you don’t get a copy of the message you send so beware.
Tried forgot password, didn’t even receive email to sort this. TERRIBLE APP and will cause unnecessary stress for alot of people who will receive fines.

Resposta da Evology Parking
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







