Exact Delivery Avaliações 

254
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The delivery of a mattress was efficient and simple. A date was made, a time was offered and it all happened as expected. They actually went above and beyond as the delivery was on a Friday evening at... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service!! The seller wasn't there for pick up which was frustrating, however, Exact Delivery went back the next day to collect and delivered it to me the same day!! Fantastic!! Will use them... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had been let down last minute by another delivery service, Exact Delivery were able to fit me in with no problems. Staff are all very friendly and professional, they even carried my items in for me -... Ver mais

Avaliado com 5 de um total de 5 estrelas

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... Ver mais

Detalhes da empresa

  1. Serviço de entregas

Escrito pela empresa

Delivery services with jest of coffee


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

254 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 17% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(254)

254 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Very good

Very good. Guys were very careful with the furniture, it was wrapped carefully for the transit.

21 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good, reliable service

Good, reliable service, guys communicated through WhatsApp to arrange convenient date and time. They gave me 3 hrs window for delivery the day before it was due, arrived on time, sofas were professionally packed and delivered to my lounge with care. No fault whatsoever, highly recommended 👍

21 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These guys were more than helpful.

These guys were more than helpful.
Picking up a piece of furniturs I’d bought on line they fixed a date, gave a timeslot, turned up on time. But the furniture would not fit through the front door (the seller had assembled it indoors but not thought of the size vs front door for sending it out. No problem, they returned two days later (no additional cost) after he dissembled it. I paid a little more for a second person to help with the collection, well worth it. They fixed a
date & time to deliver to me were spot on, and carried the sofa in. Good, flexible, helpful guys, I recommend them.

18 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The delivery people didnt even bother…

The delivery people didnt even bother taking my item to my house - the whole time that we were walking to my house they were both complaining about the distance to my house as well as trying to hustle me for more money. After I refused to give them more money they just dropped the item and left. They were a complete joke.

19 de maio de 2026
Avaliação não solicitada
logotipo da Exact Delivery

Resposta da Exact Delivery

Sorry, to hear that, but it was very clear that the delivery is booked for the 1st floor only not higher.

Avaliado com 5 de um total de 5 estrelas

Very polite and helpful

Delivery was smooth and efficient, communication from delivery staff was excellent, messaged to confirm delivery time then called 1 hour then 10 minutes before arrival.
They worked really hard to get quite a large sofa through quite a small hallway. Really polite and helpful gents.
Excellent service, thank you.

18 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Absolutely disgraceful experience. Two delivery drivers entered my home and aggressively demanded £65 from my partner, refusing to leave until payment was made. This caused unnecessary stress and intimidation inside our own house.

After calling the office, we were told it was a “mix up”. That is not an acceptable explanation for intimidating behaviour in someone’s home. Staff should never pressure customers, refuse to leave, or create an environment where someone feels threatened.

The situation was eventually resolved, but the conduct of the drivers was completely unacceptable and highly unprofessional. Serious concerns around customer safety, training, and behaviour standards.

18 de maio de 2026
Avaliação não solicitada
logotipo da Exact Delivery

Resposta da Exact Delivery

We are sorry to hear about your experience.

We understand your frustration regarding the inconvenience this caused.

Please note that when bookings are made through third-party platforms or aggregators, certain service details, fees, and communication may be handled through that platform.

For full transparency and clearer communication, we always recommend booking our services directly with us, where the delivery details and requirements can be recorded and managed more clearly.

We would also like to clarify that we only charge for the courier service itself. Any additional platform or service fees charged by a third-party website are separate from our delivery charge.

Avaliado com 5 de um total de 5 estrelas

Competitive price

Competitive price, clear communication regarding delivery time, with both a 3 h slot delivery given the previous day and, in my case, a second text advising me that the driver was 50 minutes away. They brought the chairs in and were courteous throughout.

14 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The delivery itself was okay

The delivery itself was okay, but I was disappointed that the delivery date was changed without informing me or apologising for the inconvenience caused. Better communication would have made the experience much better. Other than that, the delivery went smoothly.

12 de maio de 2026
Avaliação não solicitada

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