Booked a deep clean of a 3 bed property that had not been properly clean in 25 years. Abubakr and his team did a phenomenal job in very difficult circumstances, entrenched mould and grime gone from al... Ver mais
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Veja o que dizem as avaliações
We have given our 2 bed 2 bath flat in Royal Docks for end of tenancy deep cleaning. They did an amazing job with it, three people showed up and started working slowly but thoroughly. They have even t... Ver mais
A empresa respondeu
Zelayas cleaning. A+, number 1. Without a doubt, my most valued bill of the month. Sandra & her crew are simply amazing. They make feel like I'm guest at a 5 star hotel after they finish their work o... Ver mais
Michella was excellent, she did everything we asked for our end of tenancy clean and was easy to contact when we had questions/queries. Our landlord sadly picked up a few extra things that needed doin... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Limpeza
- também em
- Serviço de Limpeza Comercial
- Serviço de Limpeza de Carpetes
- Serviço de limpeza de tapeçaria
- Serviços Diarista
Escrito pela empresa
Welcome to Excellent House Cleaners, your trusted partner in maintaining a pristine environment for your home or business. Excellent House Cleaners is a subsidiary of Excellent Services registered in England and Wales under company registration number 15431728. Waste Carrier Licence number: CBDU441224 registered address 51 Burnell Close, London, HA8 8YZ. As a cornerstone of the Excellent Services Company, we offer a comprehensive range of cleaning services tailored to meet your needs. Our dedicated team specializes in various cleaning solutions, including deep cleaning services, end of tenancy cleaning, after builders cleaning, carpet and upholstery cleaning, appliance cleaning, and office cleaning. We take pride in our commitment to using state-of-the-art equipment for vacuuming and steam cleaning, ensuring a thorough and efficient job. We also prioritize the environment and your safety, using eco-friendly products that are gentle yet effective. Our highly trained teams are meticulous in their work, leaving no corner untouched. At Excellent House Cleaners, we believe in the quality of our service, which is why we have a unique policy. We don't charge our customers in advance; payment is only due once you're completely satisfied with the results. Trust us for a cleaner, healthier space, and experience excellence in every service we provide
Informações de contato
51 Burnell Close, London, HA8 8YZ, Edgware, Reino Unido
- 02036330469
- info@excellent.services
- excellenthousecleaners.com
4,8
Excelente
245 avaliações
Sem histórico recente de pedidos de avaliações
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Professional job
Professional job. Delighted with Abubakr & the work done.
10 de junho de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind review!
We're delighted to hear that you were pleased with the service and the work completed. We'll be sure to pass your compliments on to Abubakr, who will be thrilled to know his efforts were appreciated.
Very much sub standard
Very much sub standard. So many cupboards left dusty. Non functioning Fire place still had so much ash when I came back to check . Carpet cleaning didn’t take out many stains (although that is acceptable as it’s hard).
They however did clean dishwasher gutter and kitchen hood well.
12 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for taking the time to share your feedback.
We are sorry to learn that you were not fully satisfied with the service provided. However, we would like to clarify that we were only made aware of these concerns approximately one month after the cleaning was completed. Unfortunately, no photographs or videos of the areas mentioned were provided when requested, which made it difficult for us to properly assess the issues raised.
Customer satisfaction is extremely important to us, and we always encourage clients to contact us as soon as possible if there are any concerns. We offer a 48-hour free re-clean guarantee specifically so that any overlooked areas can be addressed promptly and efficiently.
Following an internal review with our team, we also noted that several tasks, including cleaning the fireplace, dishwasher gutter, and kitchen hood, were completed as complimentary extras, despite not being included in the original quotation. Our team carried out this additional work in an effort to exceed expectations and ensure your satisfaction.
As a gesture of goodwill and to protect our reputation for quality service, we contacted you directly and offered a complimentary re-clean despite the concerns being raised outside our guarantee period. This offer was declined.
We genuinely value all customer feedback, both positive and negative, as it helps us improve our services. While we respect your opinion, we feel that this review does not fully reflect the additional work undertaken, the support offered, or our efforts to resolve the matter.
We wish you all the best and thank you for giving us the opportunity to serve you.
The cleaning quality was exceptional
The cleaning quality was exceptional, everyone was really helpful from the booking to the day of the job. All communication was clear and the process was super simple. Would definitely recommend!
8 de junho de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your wonderful review!
We're delighted to hear that you found the cleaning quality exceptional and that the entire process, from booking to completion, was smooth and straightforward. Your recommendation means a lot to us, and we truly appreciate your kind words.
9 out of 10!
Apart from a lack of communication where the personnel could not find our property, the rest of the service was very good. The operative was very polite and worked hard and we are pleased with all results.
27 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your feedback.
We appreciate your comments and apologise for the initial difficulty in locating the property. We're pleased to hear that the rest of the service met your expectations and that our operative was polite, hardworking, and delivered great results.
Thank you for choosing us, and we hope to assist you again in the future.
It is important for people to understand that awareness and respect are very important when dealing with others. They help ensure better, more professional, and more effective services and interactions.
The services were excellent. Their work is well-organised, professional, and clean. We really appreciate their efforts and would like to thank them for their support.
24 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your thoughtful and kind review.
We completely agree that awareness, respect, and professionalism are essential in creating positive and effective interactions. We're delighted to hear that you found our service well-organised, professional, and delivered to a high standard.
Your appreciation means a great deal to our team, and we are grateful for the opportunity to support you. Thank you for your trust and kind words.
The two cleaners worked so hard all…
The two cleaners worked so hard all day. We couldn't be happier with the results they did a superb job. The property was very run down and they transformed it. Thank you
20 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your lovely review!
We're delighted to hear that you're so happy with the results. Our team takes great pride in their hard work, and it's wonderful to know they were able to transform the property and exceed your expectations.
Thank you for choosing us, and we truly appreciate your kind words!
Cleaning service that shines
it was a Saturday and I needed a cleaning service to come that very day.... not only did they come on time, the 2 men that came, did a great job of an after building works clean on a property that was so filthy ..... I would highly recommend them and I will definitely be using their services again.
16 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your wonderful review!
We're delighted we could help at short notice and provide a same-day service when you needed it most. It's great to hear that our team arrived on time and did such a thorough job with the post-builders clean. We truly appreciate your recommendation and look forward to assisting you again in the future.
Salad and team were great
Salad and team were great - really helpful and I do recommend
17 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind review!
We're delighted to hear that Salad and the team were helpful and provided a great service. We truly appreciate your recommendation and look forward to assisting you again in the future.
The friendly team of three did a…
The friendly team of three did a fantastic job with the end of tenancy cleaning of our property, which was relatively filthy. The cooker, oven and fridge are immaculate, considering their age. A thorough professional job! We are so pleased and thank you team
Victoria Durham
5 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Dear Victoria,
Thank you so much for your wonderful review and kind words.
We're delighted to hear that you were pleased with the end of tenancy clean and that our team was able to make such a difference to the property. It's especially rewarding to know that the cooker, oven, and fridge came up so well despite their age. Our team takes great pride in delivering a thorough and professional service, and your feedback means a lot to us.
Thank you for choosing us and for taking the time to share your experience. We’ll be sure to pass your compliments on to the team. We wish you all the best and would be delighted to assist you again in the future.
Really amazing cleaning service
Unbelievable job the flat looks like new, really happy with the results and was done quicker than I expected! Would definitely use their service again and highly recommend you should too!
4 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you so much for your fantastic review!
We're thrilled to hear that you're so happy with the results and that your flat looks like new. Our team takes great pride in delivering a thorough and efficient service, so it's wonderful to know we exceeded your expectations.
We truly appreciate your recommendation and kind words. Thank you for choosing us, and we look forward to helping you again whenever you need us.
Fab service
Professional, polite and thorough. Lovely experience and very happy with the job completed.
1 de maio de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you so much for your wonderful review.
We're delighted to hear that you found our service professional, polite, and thorough, and that you were happy with the work completed. It was a pleasure working with you, and we truly appreciate your kind words and trust in our services.
Excellent job cleaning the house
Salar did an excellent job cleaning the house. They worked with great patience and attention to detail, making sure everything was spotless and safe for kids to move into. I really appreciate the care they took to ensure the property was ready for our family.
25 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind feedback!
We’re so glad to hear that Salar’s attention to detail and patience made such a positive impact, especially in ensuring the house was safe and ready for your family. It means a lot to us that you appreciated the care taken in making everything spotless.
We truly appreciate your support and are happy we could help get your home move-in ready.
The most amazing and professional…
The most amazing and professional service. I had a deep clean of bathrooms and kitchen , absolutely sparkling! Fully recommend this service
24 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your lovely feedback.
We’re really pleased to hear you were happy with the deep clean and that the bathrooms and kitchen were left sparkling. It’s great to know you were impressed with the professionalism of the service.
We truly appreciate your recommendation and look forward to helping you again in the future.
Thank you Excellent Services
Thank you Excellent Services.Booking was easy and I was able to call and update my quote quickly. Salar came in on the day and did an excellent job cleaning our new house so that it is fresh and ready to move into.
21 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind review.
We’re glad to hear the booking process was smooth and that you were able to update your quote easily. It’s great to know Salar did an excellent job getting your new house fresh and ready for move-in.
We appreciate your feedback and wish you all the best in your new home.
Abubakr and his small team did a post…
Abubakr and his small team did a post renovation clean of of entire house in Mossley Hill. It went from dust grime everywhere to spotless including kitchen cabinets and bathrooms. They even removed paint splodges from tiled floors. All in all a great service and for a fair price. Very happy!
7 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your great feedback.
We’re really pleased to hear that Abubakr and the team did such a thorough post-renovation clean and were able to bring the property back to a spotless condition. It’s great to know even the tougher details like paint marks and built-up grime were taken care of.
We truly appreciate your kind words and are glad you’re very happy with the service and value provided.
I was absolutely pleased with the…
I was absolutely pleased with the service provided to me. A big thank you to Silviu and Gabi and their hardworking team for the excellent job they did. They were polite, friendly, and very professional throughout the process.
They managed to transform my flat, which hadn’t been cleaned for three years, into a spotless and fresh space. I truly appreciate their dedication and attention to detail. Highly recommended
13 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your wonderful feedback.
We’re really pleased to hear you were happy with the service and the transformation of your flat. It’s great to know Silviu, Gabi, and the team’s professionalism, friendliness, and attention to detail made such a positive impression.
We truly appreciate your recommendation and your kind words—it means a lot to the whole team.
Great service as usual
Great service as usual, quick response and reasonable pricing. Sardar did a great job and was lovely.
15 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind feedback.
We’re glad you were happy with the quick response, pricing, and the service provided. It’s great to hear Sardar did a great job and made a positive impression.
We really appreciate your continued support and look forward to helping you again.
Deep Cleaning
Alan from Excellent Services was absolutely brilliant. I was in desperate need of a carpet and bathroom deep cleaning to due a medical emergency that happened. Alan was super accommodating and helped organise a cleaning service asap, which was required as there were also little kids in the house. I was not expecting all the stains to be removed from the carpet, it was brilliant. Sardar who came and cleaned the property was extremely thorough. Definitely recommend and again thank you for all your help.
12 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your kind feedback.
We’re really glad Alan was able to arrange the cleaning quickly during a difficult time and that the team could help when it was most needed. It’s great to hear you were pleased with the results, especially the carpet and bathroom cleaning, and that Sardar did a thorough job.
We truly appreciate your recommendation and are here whenever you need us again.
Company doing well
Company doing well, very good customer service and very helpful
3 de abril de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your feedback.
We’re glad you’re happy with our customer service and support. We really appreciate it and look forward to helping you again.
I couldn’t be happier with the…
I couldn’t be happier with the post-builders cleaning carried out by Excellent Services Company. My property was extremely dusty after the painting and building work, but the team worked very hard to bring everything back to a clean and fresh condition.
They carefully cleaned throughout the entire property, and the results were beyond my expectations. Every area was left spotless, and the difference was truly impressive.
I would like to give special thanks to the team leader, Gharib, who worked incredibly hard and ensured everything was done to a high standard. I really appreciate the effort from the whole team and would highly recommend Excellent Services Company.
6 de março de 2026
Avaliação não solicitada
Resposta da Excellent Services
Thank you for your wonderful feedback.
We’re really pleased to hear you were so happy with the post-builders clean and that the team was able to bring your property back to a fresh, spotless condition after the work. It’s great to know the results exceeded your expectations.
We’ll also make sure your kind words are passed on to Gharib and the rest of the team—they’ll really appreciate the recognition for their hard work and attention to detail.
Thank you for your recommendation, and we look forward to helping you again in the future.
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