ExtremeTerrain.com Avaliações 

5.038
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They were quick to respond to my question about placing my order. More details were needed and they fixed the problem sometime Friday late night or early Saturday morning so I could place the order.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a set of headlights and a front bumper. I set up the 4 payment method through pay pal. I was told the front bumper was currently out of stock but I would recieve it between Sep.21-28th. Whe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a situation where an armor light flooring system came in two separate boxes and the tracking numbers showed up as both delivered. When only one box actually arrived. Their staff worked quickly a... Ver mais

Detalhes da empresa

  1. Veículos e Transporte

Informação fornecida por fontes externas variadas

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(5.038)

596 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Super smooth transaction, from order to delivery.

My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping. What was most surprising was the item showing up to my house in less than 36 hours. Well done!

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Every time I shop here I'm satisfied…

Every time I shop here I'm satisfied with the service and quality of the techs who give valuable knowledge and information on the products for your specific vehicles! Just veey knowledgeable and no matter the budget they give you fair and a variety of choices within your budegt! Love this shop!

28 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company is a scam

Company is a scam. Sent a $200 amazon China made part and charged almost $500. Got ahold of customer service and they tried to tell me it was a different brand which the box and part clearly said otherwise. Returned it and got charged an additional $109 cause they tried to set up an exchange for another brand that was never authorized. Sat on chat for over an hour cause they were trying to partially refund me on both the original item and some random $109 unauthorized charge. Company is a complete scam

25 de julho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Justin,

Thank you for taking the time to share your feedback with ExtremeTerrain. We value the feedback and comments that we receive from our customers as your feedback assists us in making changes and improvements to the products and services we offer to our customers.

We are sorry to hear that you are not satisfied with an item that you recently ordered from us. We would like to review your order, but we were unable to locate an order with the information shared in your review. If you could please send your order information and a copy of your review, to Satisfaction@ExtremeTerrain.com. Once we receive this information, we will review your order and see how we can resolve this issue for you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff

Knowledgeable staff, friendly , outgoing and listened to what I wanted and helped me through the entire process went out of his way to make the process easy.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I rarely leave negative reviews

I rarely leave negative reviews, but after multiple experiences with ExtremeTerrain, I feel other Jeep owners should know about my experience.
A little over a year ago, I purchased a set of wheels and tires for my 2016 Jeep Wrangler from ExtremeTerrain. About a month ago, one of my Mammoth wheel center caps fell off. I contacted customer service to order a replacement, provided the exact measurements, and even sent photos. Despite that, they shipped the wrong center cap.
When I notified them, they apologized and told me they had ordered the correct replacement and that it would arrive in about three weeks. After three weeks passed, I realized I had never received any order confirmation or shipping email, so I contacted them again. That’s when I was told they had contacted the supplier and the part would actually take a couple of months. I chose to wait.
After waiting those additional months without any updates, I contacted them again only to be told the estimated wait had now increased to six months. My only options were to continue waiting with no guarantee the part would ever become available or cancel my order. I also asked whether they could offer a warranty replacement, a compatible alternative, or any other solution since they couldn’t supply the part, and the answer was no.
Unfortunately, this wasn’t my first issue with ExtremeTerrain. When I previously ordered a rear tail light, I clearly specified that I needed the rear light, but I was sent the wrong part.
When I originally purchased my wheels and tires, I was also given the name of a shop that was supposedly partnered with ExtremeTerrain to mount them at no charge. When I called, the shop told me they did not provide that service. I ended up paying Discount Tire to mount the wheels and tires myself.
I understand that suppliers can have inventory issues and that mistakes happen. What disappointed me was the repeated misinformation, the lack of communication, and the absence of any meaningful solution after the sale. I spent a significant amount of money with ExtremeTerrain because I expected knowledgeable service and long-term support for the products they sell.
Based on my experience, I will be purchasing my future Jeep parts and accessories elsewhere. I hope ExtremeTerrain improves its communication and customer support for customers who need replacement parts after the sale.

20 de julho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Janine,
Thank you for taking the time to share your feedback with ExtremeTerrain. We value the feedback that we receive from our customers as the comments and feedback we receive allows us to make changes and improvements to the products and services we offer to our customers.

We are sorry to hear of the issues you have had with your recent orders. We do show in May 2025, you placed an order for the wheels and tires, and there was an issue with the local shop we suggested for the mounting and balancing. In reviewing your order we show we made a payment to Discount Tire to the mounting and balancing in June 2025. If you paid for the mounting and balancing , could you send a copy of the receipt and invoice to Satisfaction@ExtremeTerrain.com and kindly include your order information. We will review for reimbursement.

We also reviewed your order for the center cap. We do see where this was a frustrating experience for you. For the latest order that was placed on 6/11 for the centercap, we do apologize that the item was out of stock and we initially were informed they would be back in stock in July, and then there were additional delays. We do currently have the sku J103181-Mammoth 8 Aluminum Wheel Center Cap; Black (Fits Jeep Wrangler JK & JL Mammoth 8 Aluminum Wheels Only) in stock if you would like to place a new order for this center cap.

Due to the issues that you experienced, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 1 de um total de 5 estrelas

It wasn't great

It wasn't great. The product I purchased sagged just like the other one. So I have to remove the visor I received and will have to be without a sun visor until another arrives. I consider being w/o a required visor a big safety issue.

19 de julho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello Chuck and Pearl,

Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent order for the RedRock Replacement Sun Visor.

We are sorry to hear of issues you experienced with this order and that it appears that the sunvisor you received had some defects and it started to sag.

We reviewed your order and we do see that you set up a return/replacement for the visor and a return label was emailed to you. You can also locate the return label on our customer portal, orders@ExtremeTerrain.com. Once you enter your order information and zipcode, on the following page there will be a link where you can download the return tag.

Once there is movement of the package on its way back to us, the replacement will ship out to you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 1 de um total de 5 estrelas

I placed an order for wheels and tires mounted and balanced

I placed an order for wheels and tires, wanted them to arrive mounted and balanced. Work with team to insures this would happen, had to change my choice of wheels to accomplish this according to Tylor B. Even after spending time on the phone and being assured it was all taken care of I received multiple tracking's and items are still arriving piece by piece, now I will have to take them somewhere and get them mounted and balanced which I was trying to avoid in the first place causing me now to have to take time off .

17 de julho de 2026
Avaliação não solicitada
logotipo da ExtremeTerrain.com

Resposta da ExtremeTerrain.com

Hello John,

Thank you for sharing your feedback with ExtremeTerrain regarding your recent order. We are sorry to hear that you were informed your wheels and tires would be mounted and balanced, but you did not receive them this way.

We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could email your order information and a copy of your review, for context, to Satisfaction@ExtremeTerrain.com. Once we receive this information we will review your order.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Avaliado com 5 de um total de 5 estrelas

Great company!

This companies website is easy to use. They have great products and great prices. I have bought from them before and will continue to be a return customer.

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was having a problem with ordering…

Was having a problem with ordering using my email/password. Nathan was so kind and patient with me and even called me to work out this issue. Incredible! The service alone is why I won’t shop anywhere else from now on for my Jeep! You’ve got a customer for life because of your personality, Nathan! Well done!

16 de julho de 2026
Avaliação não solicitada

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