At the Rainham Kent branch, Emily the optician was excellent. Thorough, took time to explain everything. Rita front of house, superb in showing me the range of frames with advice in what works with the lenses I needed all with no pressure whatsoever.

Served by Salim who is very inviting and friendly. Always have a good experience in the Wandsworth branch. Always very inviting and make me feel comfortable!

I had a really good experience at John - High opticians today, Rita & Emily were very helpful & friendly.
My new glasses were sorted out in a timely fashion, i would definitely recommend this opticians
Thank you ladies

Professional and friendly service with a genuine focus on eye health not just selling.

I have recently went the Rainham branch and I cannot tell you how amazing they are, every visit I’ve had is Wonderful, the service and staff genuinely couldn’t be improved.I had Rita help me during this recent visit, she is a lovely person , very helpful, talkative and you can tell immediately after just a conversation how knowledgeable she is about optometry, my first visit I had Angelina who was just as good! I have found it difficult choosing frames for my glasses previously but the assistance/support given here made it a lot easier!

I owe Lewis a big thank you. On the day I asked his help, he did his best to book me in for an eye exemination and the next day I had an urgent laser surgery which saved my right eye. I’ll always be grateful.

I trod on my favourite glasses. They were pretty mangled, but I didn’t want to replace them because they fit so perfectly. So I researched online, but I found it difficult to find impartial advice on good value glasses repair.

With just previous good experience to go on, I went to the Eye Emporium in Faversham as I found them reliable in the past. They had fixed them perfectly and corrected the slant which I hadn’t expected. I’m very pleased with the results and recommend the team 😊

Amazing staff very friendly and very fast delivery

Ali @ Wandsworth was incredibly helpful and very nice.

The staff and the care and time they take with you. I was helped & advised as to which glasses were best for what I needed. Time disappeared I did not feel pressure to make my mind up. Very friendly lovely staff at Rainham branch. I would highly recommend this opticians.

⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Highly Recommend!

I had a truly great experience at Eye Emporium Opticians and Audiologists. The whole team was friendly, professional, and made me feel genuinely cared for from start to finish.

A special thanks to Maya, Saida, and Bianca — they were exceptional! Each of them showed great professionalism, kindness, and patience, explaining everything clearly and making the whole process smooth and comfortable.

It’s rare to find such a perfect balance of expertise and warmth these days. I highly recommend Eye Emporium to anyone looking for exceptional eye or hearing care. 👓👂✨

I went to John High in Rianhan for my safety glasses. For Work it is a wonderful friendly place. They are so helpful. I would recommend which I did to all of my coworkers and to anybody looking for glasses.

My experience at John High Rainham was absolutely brilliant.

The gentleman optician was a delight and has travelled from Bristol for the day. He was very kind to my 5yr old telling her jokes and looking at her toys. The eye exam was thorough and well explained, particularly the benefits of the the eye health checks they can do to spot any problems early. With macular degeneration and cataracts in the family it's worth the extra for peace of mind. As suspected, I did need a new prescription!

The ladies (who were sisters and I'm kicking myself not to have retained their names!) in the store were so helpful in finding frames that suited. There was no beating around the bush about what didn't suit me which I very much appreciated! It's a lot of money to spend and doesn't help if people give you lip service and you end up buying something not right.

We had such lovely genuine conversations through the process, it was a really warm experience.

It was both a personable and highly expert experience by all in the team. I spoke to and saw the same people each visit and call which really does make a difference in building trust and feeling valued as a customer.

I love my new glasses and frames and it's made such a difference to my vision already. I couldn't recommend them more as a practice.

I want to say a huge thank you to Rita and all the staff at John High Opticians (Rainham) for their excellent service! Everyone was so friendly, helpful, and professional throughout my visit. I was especially impressed with how quickly my new glasses were ready — such a fast turnaround! I really appreciate the care and attention they gave me. Highly recommend John High Opticians (Rainham) to anyone looking for great service and quality eyewear.

Had ear wax removal at Rainham branch very professional and very helpful

Took my elderly mum down their she has dementia and staff and the hearing lady couldn’t do enough to help her highly recommend 👍🏻

I am reviewing this for my dad.
Rita could not have been more helpful if she had tried, considering I didn’t even buy anything.
She went out of her way to help me and gave an honest opinion.