Fabindia Avaliações 

This is a company I used to love when I lived in India. If you buy online, they have a strategy that consists in sending you your order from different warehouses based in India. This can work for domestic orders. But for international ones this method is a real headache and VERY expensive, particularly if 1/ you have to pay for handling fees 2/ you have to pay for customs and taxes, besides they more than double prices (!!!!). I had ordered 6 pillow cases and 2 glasses, and for that I received my order in 4 separate packages, meaning that I had to pay 4 times handling fees, In the EU one has to add the fixed custom fee for orders worth less than 150 euros, it becomes VERY expensive. one order worth 100 euros ended up costing almost 200... Not worth it.

The website charged me $20 for shipping to the USA. After placing the order, DHL wanted another $35 to fulfill the order. I received about 10 phone calls, from DHL asking for payment. I thought it was a scam and complained to FabIndia about the additional charges. FabIndia responded that it was a legitimate additional charge - and that I had agreed to paying any extra shipping fees at the time I placed my order. So my $95 salwar kameez had a $55 shipping fee. I definitely would never buy from FabIndia again. Very bad shopping experience and misleading information.

I ordered for 3 jam jars online. Paid COD. Package received was in a pathetic state. Two jam jars shattered. Immediately sent email with video of broken contents attached. Fab India is offering me a gift card worth half the amount of the cost I paid, as compensation. This is the second consignment I have received with broken contents. Have refused the gift card and asked for full refund. Their email tone is one of doing the customer a favour. Their glass bottles are of inferior quality and their packaging is cheap.

Scam.. Is the only term used for fabindia..ive purchased two pants and due to its poor quality returned it. Unfortunately i opted for gift card option.. But money was never transferred in gift card and so i could not use my returned amount.. After 1 year gift card expired and i was never informed on phone or msg or whattsap.. And so my money was lost with out buying anything.. Further the quality is worst..

It's time this company should go out of business. The customer support team are lazy and unbothered and if u point that out they are outright rude. Shame on Fabindia

Kurta Pajama’s . I bought XXL . Thank God . I fit into XL though. Now after washing and drying the size reduced from XXL to XL . The Pajama became L size. So if you are Punjabi don’t buy there cause our sizes are big and their tailor’s chew out on the cloth. Nice store but this thing sucks.

A gift was ordered form the online store for my relative's birthday, and they delivered the wrong order. After continued persuasion, they decide on just taking back the wrong item, with no plan to deliver the original order.
Very frustrated with their customer support.

The worst experience. I bought a tray which was displayed with 30% discount sticker at the till was removed the sticker (at fab india experiemce at sarjahpur, bangalore). Apparently it was a mistake, that someone stuck a discount sticker. Not to be trusted. I lost my long lasting trust and faith in fabindia.

Purchased a saree online. On receiving the item you realise the absolutely terrible quality of the product for the exorbitant price you paid. The exchange policy has so many exclusions that it is almost non-existant.

Rating: ★☆☆☆☆

I’ve been a long-time customer of FabIndia and have always admired their product quality. However, my recent international order experience was deeply disappointing and has forced me to reconsider shopping with them again.

I placed an order on FabIndia.com and paid the full product and shipping price. However, upon delivery, I was slapped with hefty customs duties, almost as high as the product cost itself. At no point during checkout was I warned about these charges or given an estimate. This lack of transparency is unacceptable for an international brand.

When I contacted customer support, I received a template response, stating that customs duties are the recipient’s responsibility and pointing me to generic policy links. They refused to take any accountability or offer even partial reimbursement. I wasn’t expecting a refund — just acknowledgment that the process was misleading and poor.

For an established brand like FabIndia, this kind of poor post-sale support and zero empathy is surprising. Many global retailers now either include duties upfront or provide a proper breakdown during checkout — FabIndia provides neither.

If you’re ordering internationally, beware: you may end up paying far more than expected, and you’ll be left on your own to deal with customs. I strongly urge FabIndia to rethink their international checkout process and offer clearer information to customers before purchase.

Until then, I can’t recommend shopping from them outside India.

I bought a top at FabIndia Kolkata (Loudon Street) today. All the staff seemed miserable. One took her frustrations out on me by telling me that the reason that the reason they did not have stock in my size was because I should lose weight. That’s a direct quote.

Yet, there were items in my size so the issue could not possibly be anything else!

Bought kurta from website for delivery to Melbourne Australia. Charged 5 times the charges than India. Also, no return policy for international buyers.

FabIndia in Bengaluru - a great shopping experience!
Lovely, friendly and helpful staff particularly Komala (TA) and Sunitha N.
Lots of smile and support.
Thank you it made our shopping experience lovely ☺️

Ur prices are very high when compared to the quality of the product u sell.
Provide exchange/return

The furniture we purchased very recently is catching fungus and the wood is not of good quality. On contacting the store where it was purchased from (kalaghoda store, mumbai) , no action is also being taken about the same . Purchasing furniture from fabindia is highly not recommended.

I was extremely disappointed with their customer care team and service . ordered 6x kurthi from overseas to Indian address . 5 of them arrived with in my expectations . 1 x item which is most expensive and much need didn't turn up even after 12 days . contacted the customer care team. they have not even a clue what they are talking about . said they get back to me soon the same day as I said I was flying back in 3 hours . they didn't care to call me . I called back, same nonsense again. unprofessional. no manners. I had to cancel the order . never again. not too bad product. but unprofessional management .

I ordered online from Fabindia while visiting India and provided my international number which the courier website translated to an Indian number, supposedly verified the OTP at the address I am at and delivered it to me in person. The Fabindia customer rep insinuated that I was lying as it was OTP verified and would not address the issue. This is not the same company I have been buying for the last 10 years.

PLEASE STAY AWAY AND DO NOT BUY FROM ONLINE.

It was a good company if there is a minus star iwill give that, we were a good customer from opening but within three years the quality is going cheap and price is going up. NEVER EVER RECOMMENDING. STAY AWAY FROM THEM UNTIL IMPROVING

Worst customer service ever. My husband is US citizen. He bought clothes while visiting India with his cousin around 37000 INR. I didn't like the quality and sizes were off. We returned them with original tags and receipt all the way back to india. Customer service decline to take it. We requested vouchers but they refuse to do it. Fab India only wants to make money. The clothes are very expensive and not up to the mark. Fab India doesn't care about customer satisfaction.

In January 2024 I bought a top from Fab India in Commercial Road, Bengaluru.
It was simply too hot to try on the garment because their air conditioning is as pathetic as their service.
I had already bought another garment in the same size just the day before and that fir me well.
This new garment that I purchased, while being the same size, did not fit me.

I went back the next day to the same outlet (Commercial road) and asked for it to be changed and was told it was not possible because it was a sale item even though there was a size larger in the same colour that I needed. All tags were in place and obviously the item was unused.

I asked for the manager and the chap who was speaking to me said he was the manager. I told him all I wanted was a larger size and he flatly refused to exchange. I reminded him that he should use his discretion and it would be good for him and the outlet because I would give them both a good review. He still idiotically refused.

And then I lost it. I raised my voice and argued with him threatening to take the matter to the paper and to the higher management and finally he relented and I got the larger size.

In conclusion, FabIndia needs to train their staff and review their policies. If not for the clothing that I find agreeable, I would not step into that particular store. They are truly a bunch of imbeciles who seem incapable of any common sense.