Fabricsight Avaliações 

Ok very impressed with quality of Fabric Sight textiles , particularly cupro and cotton gauze. No other cupro I have seen on the market compared to their level, it's breathtaking. The service is top as well, the lady who looks after my account Roxana is very kind attentive and on top on every order.

Atención al cliente inmejorable, resolvieron mis dudas y estuvieron atentos a los plazos de mi pedido. Tiempo de entrega razonable, gran variedad de productos y el pedido llegó en buen estado, se correspondía con la descripción en la web.

Very similar experience to both of the reviews below. Customer service at FabricSight is extremely poor and totally non-responsive. My most recent order was received in multiple shipments and is still incomplete. I experienced very long lead times and multiple shipment delays. Despite all avenues of communication (e-mail, telephone call, whatsapp) being explored, I have had no response whatsoever, let alone an update on the whereabouts of the rest of my order. No refund or financial compensation offered and I am completely out of pocket due to FabricSight.

Scam!

It's three months after the order was made (valued north of €4500). They failed to deliver, didn't communicate, then blamed the factory and asked if we wanted to double the order so the factory would produce what they said _they had in stock_. We canceled instead.

!!! Now it's a month after the order was canceled, and they still haven't returned the money !!!

None of our asks are working. We're getting lied to or ghosted.

EDIT: For anyone wondering if their reply is sincere: it is not.

I did contact them by email and WhatsApp, was in contact with Elizabeth, Roxana, with Operations, Hello. I was lied to and later ghosted.

We ended up opening a charge back dispute (and we won, obviously), to which Fabricsight responded with grudges, because bank locked "their money".

What exactly would you call "expedited" or "taken very seriously" here?
You did exactly nothing to help, and every your action was hostile. The whole thing started January 19, ended with us winning charge back May 26. It's not a bad mood day, it's enough time to measure what is your "usual practice".

I caution against doing any business with Fabricsight with anything more than maybe 20 euro deals for one-time passion projects and only if you don't mind being ripped off.

Really poor customer service! Shipment terms say 7-10 days but even 14 days later no shipping and no answer from the customer service. This happened to me with every order and this time it's really the last time I ordered with them!