Fahren UK Avaliações 116

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Boiler tap was broken and you could no longer get hot or cold water only filtered water. Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could... Ver mais

Avaliado com 3 de um total de 5 estrelas

Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand ho... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased my tap assy in Dec 2021, Ufortunately had a problem with the thread on one of the supply tubes.Informed Faren 23/12,replacement arived 24/12 Up and working later that day.Ex customer service... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Delivery was swift and I love the look, design and efficiency of this air fryer. Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks. However, after a fairly lengthy... Ver mais

Detalhes da empresa

  1. Fornecedor de sistemas de água quente
  2. Loja de utensílios de cozinha
  3. Fornecedor de filtros
  4. Fornecedor de equipamento para abrandamento da água

Escrito pela empresa

Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

116 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

GREAT PRODUCT & GREAT CUSTOMER SERVICE

We’ve had a Fahren hot water tap for about 4 years and it’s been absolutely fantastic- probably the best decision in our kitchen - the tap lever became a little stiff to operate - contacted Fahren and they sent out a replacement cartridge which arrived the next day - WOW - fantastic customer service/support
Would highly recommended Fahren for a hot water tap - you won’t regret it

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Probably the worst customer service…

Probably the worst customer service ever received. The tap has already broken twice in 2 years. Each email to the business comes with a 2 week wait for a reply despite a number of phone calls and emails chasing them. I strongly advise against buying from this business. Their product is poor quality and their customer service even worse.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

Can’t thank staff enough when I ordered the wrong tap for the worktop they sent another without me having to return the wrong one first, order arrived really quickly. Tap and heating unit good instructions and easy to install.

9 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience!

My order arrived on time and it was well packaged. The air fryer works wonderfully, looks good and is energy saving! Overall happy with the performance of the product so far!

21 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great air fryer.

Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.

9 de novembro de 2025
Avaliado com 3 de um total de 5 estrelas

Well packaged, prompt delivery………..but

Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand how to use the product. Searching the internet just makes it more confusing as all air fryers seem to differ. Some helpful recipes please

5 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Ordered replacement filter cartridge 2…

Ordered replacement filter cartridge 2 weeks ago and not delivered yet and no updates as to when I will receive my order.

4 de outubro de 2025
logotipo da Fahren UK

Resposta de Fahren UK

Dear Kristian,

Thank you for your message. We apologize for any inconvenience caused. You should have received an email confirmation informing you that the product is currently out of stock and on backorder. The good news is that we expect it to be available again from mid-October.

Please rest assured, we are working to fulfill your order as soon as the product is back in stock. If you have any further questions or need assistance, feel free to contact us.

Thank you for your patience and understanding.

Best regards,
Fahren Team

Avaliado com 5 de um total de 5 estrelas

Replacement tap cartridge

Boiler tap was broken and you could no longer get hot or cold water only filtered water.
Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could identify the exact part. Part was sent promptly and on day of installation provided assistance over the phone again. Brilliant service. Will use again!

13 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Air fryer

Bought air fryer and within a month the glass bowl broke as I removed it from the fryer.Had to buy another at cost of £19.95.Daughter has Ninja glass air fryer and her glass bowls have not broken in over a year of use.Should have bought Ninja Crispi.

15 de julho de 2025
Avaliado com 4 de um total de 5 estrelas

Delivery was swift and I love the look

Delivery was swift and I love the look, design and efficiency of this air fryer.
Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks.
However, after a fairly lengthy WhatsApp conversation, it was replaced just in time for my birthday so all's well that ends well!
Thank you Fahren UK, you have another very happy customer..

10 de setembro de 2025
Avaliação não solicitada

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