RAW data transfer never processed 3-4 months on, poor communication, never a response to queries. The one reply i did have said it would be live soon and that was 6 weeks ago. Beyond a joke when they... Ver mais
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Veja o que dizem as avaliações
I am highly disappointed with Family Tree DNA due to their terrible customer service and significant operational delays. Taking a DNA test is supposed to be an exciting experience, but this company... Ver mais
One of the most user unfriendly planforms out there. The platform hides quite simple data and analysis behind sequences and sequencing data few people understand. For goodness sake, make the menus sim... Ver mais
A empresa respondeu
Et av de få virkelig seriøse DNA-firmaene. De tilbyr mange ulike tester i ulike grader og har god kunderådgivning. De tilbyr f.eks. Y-DNA og mtDNA, som de andre store ikke gjør. Jeg har brukt de siden... Ver mais
Detalhes da empresa
Escrito pela empresa
FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing. With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists. Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.
Informações de contato
1445 North Loop W Ste 820, 77008, Houston, Estados Unidos
- +1-713-868-1438
- familytreedna.com
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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User since 2012
I have been using the genealogy testing services of FTDNA since 2012 and highly recommend it, particularly for the specialty testing of the Y line DNA (paternal) and mtDNA (maternal). I have both transferred other tests to FTDNA as well as having used their Family Finder tests and I am completely satisfied with their product. Their customer service is absolutely awesome and they have answered my questions very promptly and accurately. Sure sometimes the results take a long time, but as they say.. good things are worth waiting for . It's just the nature of DNA testing and by no means are they at any sort of fault. I HIGHLY recommend FTDNA!
Recommend YDNA testing at FTDNA
Unlike other DNA companies YDNA testing is available at FTDNA which helped find my Surname relations back past the blockage of the early 1800's. I would recommend it, test all the grandparents lines over time when the funds become available.
Tatt alle tester
Tatt alle tester, spesielt YDNA er FTDNA spesialist på. Færre tar FamilyFinder/autosomal her enn f.eks. MyHeritage, men resultatet kan overføres dit, g
Good DNA testing company that doesn't…
Good DNA testing company that doesn't lie in their advertising as the other usually does. The only problem they have is that some customers are "dumb as hell" and don't understand DNA testing.
The go to for Y-DNA testing,
The go to for Y-DNA testing,
Nice website homepage and the brilliant Discover tool.
Family Tree DNA ger relevant information.
Family Tree DNA ger relevant information. Företaget används även används av forskare i samband med historiska och arkeologiska undersökningar. Bästa företag för släktforskning, för såväl uppströms och nedströms släktskap. Deltagarna kan skapa egna projekt grupper. Family Tree DNA ger ofta rabatter och är prisvärd.
Det enda företaget som erbjuder…
Det enda företaget som erbjuder Autosomala, mtDNA och Y-DNA tester. Discovery tools är suveräna.
Har varit kund sedan 2015. Inga årsavgifter.
Bara en fyra pga av de långa ledtiderna (åtminstone för BigY).
FTDNA testing has proved my family tree
I have used various dna testing companies to help me prove my family history and find FamilyTreeDNA (FTDNA) the best for tracing surnames via its Y dna tests. Also for revealing deep ancestral origins. I have been administering several surname projects voluntarily with FTDNA over many years and doing family history research since the mid 1970s.
Al een paar tests gekocht
Al een paar tests gekocht. Wacht best op hun acties (bv rond de feestdagen). Hun gebruikersinterface is heel goed en er komen voortdurend nieuwe gratis functies bij. Helpdesk is steeds behulpzaam. Betrouwbare dienst.
Some tests is a waste of money
Some tests is a waste of money
I tested Y37 and family finder and i thought i will get a more precise haplogroup at Y37 but it gave the same results as family finder haplogroup.
Why would someone test Y37 if family finder is there giving autosomal and haplogroup results!! Waste of money

Resposta da FamilyTreeDNA
The DNA for genealogy company
This is the only place that allows you to do Y-DNA testing and track your matches to other males who have tested their Y-DNA. In addition to that they have provided great mitochondrial and autosomal DNA testing for about 20 years now.
They have always been and remain the premier company when it comes to DNA testing for genealogy.
Great help in my genealogical research
I have used FamilyTree DNA for genealogical research of my family and it's amazing. Apart from occasional technical issues with their website, I never had any problem. Their Big Y and mtDNA test are the best. It takes time to have these done but it's worth waiting. I am managing couple of familly projects and their support team is always helpful. We should have reasonable expectations when doing such ancestry testings as they are just the starting point of your research in your family history. All the work starts after the test and you have to do it yourself unless you hire some expert genealogist to help you out. Overall very satisfied.
Recommended
Fascinating reports, great customer service and knowledgeable and helpful staff.
A unique service
The tests for Y- and MtDNA give amazing results, pedagogically explained. A unique service.
Needs a few hours study - Best DNA testing
Have used it for ten years, best DNA testing comp in the industry!
Great tool for African American research.
Had my son test, his father is African American and wanted to see what we could find out about his paternal line, since their family name could be anything due to slavery. We wanted to know if his matches would lead to if, or, where his direct paternal line came from. Would it be African? Would it be European? Either way, would it give clues to where his people were pre-1865?
We had great results. He tested at 111 markers and initially, none of his matches had tested above 67. He had 4 or 5 matches at a distance of 2 steps. I reached out and heard back from two of them. Both shared as much info as possible, one upgraded to 111. When they still matched at 2 steps, both upgraded to the full Y and remained just as close. I can now trace my son's paternal line to England, ealy 1600's, to America 1650's, to North Carolina where his 5×great grandfather was born to a white man and an enslaved woman, brought to Mississippi, where he served in the Civil War before gaining his freedom and down to the present time. It has been a challenging but wonderful and rewarding journey.
I've also tested my own brother and we have almost no matches. I am patient and figure it just takes time for the right match to test.
I highly encourage those thinking of testing to go for it and just learn all you can so it isn't so frustrating.
High Quality YDNA Testing
The only game in town for high quality YDNA and mtDNA tests. I think many of the poor reviews here reflect a misunderstanding of what these tests are for and what one can learn from them.
I have been with them since Mar 2003
I have been with them since Mar 2003! They have way out-performed all DNA tests I have purchased and I have spent thousands of US dollars!
Good choice for DNA testing
The tests are great and are a real help to someone who's looking to get deeper into their family history.
FTDNA is the best company to test with.
I've tested myself with Full mito, autosomal, and BigY-700. I also administer the accounts for numerous friends and family, and I'm Co-admin of one surname project and Admin of another project. Understanding DNA as it relates to your Genealogy and ancestors depends on you learning all you can about how it works. It doesn't give you all the answers you may want answered. Put in the time to understand it and most of your questions will be answered. FTDNA is the most comprehensive testing company. They are the best.
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