This company really takes care of their customer base. I had delivery issues that were solely the fault of the parcel service. Not only did Fancii take care of the lost items, but they also provided q... Ver mais
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I own both the Abigail Travel Mirror and the Taylor Compact Mirror. Both products are very well built and the lighting is great. It can be dimmed but I like that it gets bright enough to use in most a... Ver mais
I ordered a beautiful mirror for my mom and wanted to choose a different color for the compact. Faye in customer service was of tremendous help in changing my order, prior to it being shipped out.... Ver mais
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We believe in high quality, affordable beauty products that make you look and feel your very best.
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Fancii and company are wonderful!!
Fancii and company are wonderful!!! In addition to having a good quality mirror they have many beautiful selections. I was lucky to get some with sparkles all over for Christmas presents and then picked a lovely one that was a little larger for my Sister. It was not here before Christmas as was out of stock - but they were thoughtful enough to mail it to her directly after the holidays! It was a wonderful New Year surprise!! Thank you so much for being a well organized and customer friendly company with a quality product.
Fantastic Company
Fantastic company.
Great high quality products.
Wonderful and prompt customer service.
Highly recommend!
Great customer service!
I absolutely love the Fanci mirrors and have had a great experience with their customer service. They are top notch!
Excellent travel or work mirror
Ordered a few as gifts and the recipients all loved it. The packaging was nice and the product was great. Mirror felt like it was of good quality. Everyone liked how well the light button worked and that you could toggle between a bright white and a softer evening light or no light.
ALL GOOD
One of the big morning news shows had the Taylor compact mirrors as a top pick for Christmas gifts, 2025. They seemed pretty spendy, but I took advantage of the price break for buying more and bought three. Gifted one each to my 20 yo daughter and her friend who are very picky and very much into makeup. They LOVE these mirrors. Worked with customer service for an exchange of one due to a color preference. Customer service was AMAZING.
Would buy again. No negatives. A+
The item I wanted was out of stock and…
The item I wanted was out of stock and not expected until mid-January, but I received it in very early January. Company representatives communicated personally with me throughout the process - very nice - so I had no concerns that it would not be delivered as promised.
Bought about a dozen mini Taylor…
Bought about a dozen mini Taylor compact mirrors as stocking stuffers for my college age nieces - they all LOVED because there is terrible light in dorm rooms! Had a very small issue with 2 of them and almost didn't contact Customer Service. I did contact them and they were amazing to say the least! I had 2 new mirrors in my hands in less than 48hrs!......very happy customer and would HIGHLY recommend Fancil & Co.
Great mirror and customer service!
Great mirror and love the different designs. I did receive a mirror with a broken hinge so I contacted customer service and they got back to me right away and replaced the item within a short amount of time.
Amazon order that arrived broken
I had an issue with an order through Amazon, and Fancii made it right. The communication was slower but consistent, and eventually i was refunded. The actual product (mirror) is great. I bought multipl,e but one arrived damaged.
Committed to good service!
I bought 10 Taylor mirrors to give as holiday gifts to all of the woman/girls in my family. Everyone got the color that suited them. Mirrors were well received by everyone. One was damaged and broken, and even though I had purchased in September, Fancii stood by their product and sent me a replacement. I really appreciate this kind of commitment to customer service. Makes me feel great about my purchase and I will buy again! Thank you Fancii!
Great product & customer service
Great customer service. My email inquiry was answered by a real human who was undertanding and helped easily resolve my question. also, the mirror is a great product. the size, magnificaiton and lighting make it ideal for travel. i highly recommend Fancii.
Love them!
I bought 3 mirrors for Christmas and the recipients love them! Great Customer Service if needed!
Mila 2 mirrors
My wife and kids received their Mila 2 mirrors today and they absolutely love them! They are very nice and durable. I had questions about the shipping and contacting support and received an answer right away. Overall I would recommend Fancii &Co. products to any and everyone who would like a great product and great customer service.
I reached out to customer support…
I reached out to customer support because a product I had stopped working. I provided a video to show them the issue and how my followers were telling me specifically how the product should work. Customer service was able to provide a replacement.
Love the products above and beyond…
Love the products above and beyond customer service
Ordered 4 compacts for Christmas and…
Ordered 4 compacts for Christmas and they ran out of one. Sent three and got the fourth to me before Christmas which I am so grateful - Thank you Fancii!
I ordered 3 lighted compact mirrors for…
I ordered 3 lighted compact mirrors for Christmas gifts. 1 was broken at the hinge. Customer service was responsive and sent a replacement promptly. Love the mirror!
Excellent customer service and product
The product is beautiful and customer service was excellent! I had an issue with the hinge on my mirror breaking. The representative offered to send me a new one! It's great to see a company stand behind their product. I am excited to get my new mirror, as I use it all the time and it is great for taking on vacation! I would highly recommend this company based on the great customer service I received as well as the wonderful products!
Answered on Christmas Day!
I bought a folding mirror for a Christmas present and when it was opened the hinge was broken. The package was in good shape. I emailed on Christmas Eve and they asked for pics which I supplied. Christmas Day they emailed to say a new one will be on the way and I did not have to send the broken one back. Super nice! The mirror is very cool and adjusts easily. Will probably buy myself one after I saw it. I was recommended to buy this by a friend and I will recommend as well!
Fantastic Customer Service!
I wanted to return a travel makeup mirror because it didn't light on both sides. It was a gift for my husband, and I misread the description and didn't realize that only one side had a light. I contacted Fancii about returning it, and they were unbelievably fabulous in helping me. They refunded my purchase and said that I didn't have to return the mirror. I was blown away that I didn't have to return it, and they were so kind about refunding my purchase...no questions asked. I will definitely recommend this company to others, and I will definitely shop from them again. Thanks so much for your kindness!
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