Farefieldproperties Avaliações 

450
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been renting with Farefield for the last 6yrs. The team have been helpful and prompt in resolving my housing isues even on weekend. A fantastic person centred team. Kudos!!!

Avaliado com 5 de um total de 5 estrelas

We recently moved into a property to rent through Fairfield estates. Moving house can be so stressful but they are fantastic at making it as smooth as possible. Tammy - absolutely fabulous as f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had two viewings with farefield, both incredibly professional buildings with knowledgable agents. Reserved one property on the day of viewing and started the process to approve rental. Very clear abou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently I had to call the emergency line for an unexpected leak. Within an hour Kyle turned up and was containing the leak. Straight away fixtures and repairs were already being organised. Kyle wa... Ver mais

4,6

Excelente

O TrustScore é 4.5 de um total de 5

450 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(450)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

They are very helpful and quick…

They are very helpful and quick responsible, can solve the question at once in the viewing at the house. Really appreciate of their professional.

30 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Cici
Thank you for your review, we really appreciate you take the time to let us know.

Avaliado com 5 de um total de 5 estrelas

Thanks tammy

I found myself is a lost situation in life, found a room to rent through these guys. Met up with Tammy who could not have been more accommodating. She explained everything very well, listened to me and my needs, and made me feel so relaxed and at ease about the whole moving situation. Thanks

24 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Robert
Thank you for your kind review, we are happy that were able to help you and make the process as easy as possible. We have passed your comments on to Tammy.
Kind regards Farefield Estates

Avaliado com 5 de um total de 5 estrelas

Very diligent and professional agents…

Very diligent and professional agents who work efficiently to provide tenants a reliable service, answering any queries you may have while ensuring all the correct paperwork and checks are in order to fully support the Landlord and protect the property.

8 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Thank you James for your kind feedback

Avaliado com 5 de um total de 5 estrelas

Amazing team

Amazing team, despite being very busy, they are very helpful, cooperative and respectful. They are easy to approach. Answering emails and phones very quickly. Very straight forward and clear communications. Very honest and keen to help. I do strongly recommend them.

7 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Abraam, thank you so much for your kind feedback

Avaliado com 5 de um total de 5 estrelas

Amazing

Straightforward and great service. The property I originally enquired about was taken, but I was then given the option to view an alternative property. This ended up being much better and really ideal. Could not have asked for better service. Would recommend them to anyone.

7 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Chantal, thank you so much for your kind feedback

Avaliado com 5 de um total de 5 estrelas

As a Tennant

I have found Fairfield....in my case Anna to be very polite, efficient & friendly
I wasn't rushed or over shadowed whilst veiwing and paperwork ect was swift keeping me in the loop the whole way. HAPPY .

2 de julho de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Donna, thank you so much for your kind feedback

Avaliado com 1 de um total de 5 estrelas

Make sure you challenge deposit disputes

After moving out of a Farefield Estates property three months ago I have final received 60% of my deposit back. I have had to fight for this through the tenancy deposit dispute service after Farefield tried to claim 90% of my deposit. Thankfully I had kept two and half years worth of email evidence back and forth with Farefield reporting broken appliances and issues with the property most of which were never resolved. For them to then try and claim money for these issues is disgraceful. For all tenants who have tenancies with this company please make sure you log everything including photos and challenge with the tenancy dispute service if you believe that they are claiming unnecessarily.

25 de maio de 2021
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Gemma

Farefield Estates acts on behalf of the Landlord and is instructed by the Landlord. Your Landlord claimed on your deposit and they were awarded 43% by the Deposit Protection Scheme for the damage you caused. Any delay was caused by the normal process of the Deposit Scheme adjudication. We are disappointed that you have not understood that Farefield Estates does not gain anything from deposit retention or that you caused damage to the Landlord’s property resulting and verified by the DPS in you paying 43% of your deposit towards the damage you caused.

Avaliado com 1 de um total de 5 estrelas

Tried bullying me out of my property…

Tried bullying me out of my property before 10:00am on the day I was leaving. They had booked viewings in on my leaving day and asked me what they're supposed to do with those, threatened to keep my deposit money due to not allowing viewings to take place whilst I am moving yet didn't want me dropping off keys due to COVID. I was told that I was a pain of a tenant for exercising my right to refuse access to the property as per the contract yet they breached the contract months ago when I remained without a working dishwasher for 4 months in a 6 month agreement.
I was told the date but not given a time so that’s a lie. I didn’t agree to a time, again a lie, tenancys finish at midnight legally as my rent was paid for the day. You booked viewings on the day I was moving out... who does that? That’s sheer madness on your part!

6 de maio de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Jamie
Your confirmed check out day and time was known by you for over a month, we took the time and consideration to meet you at your property in order to collect the keys. You failed to clear your belongings by the agreed time which resulted in wasted time and cancelled viewings, which were arranged for later in the day in order to allow you to vacate the property, as agreed. You had no right to refuse access, as your tenancy had officially ended at 10am when you were supposed to hand back the keys. Someone who also works in the industry should know better!
Dear Jamie, Recollections may vary, we wish your new Landlord all the best of luck with you as a new tenant!

Avaliado com 1 de um total de 5 estrelas

Worst agency ever

Worst agency ever, they've made me pay for the month I didn't live in their house. Even after repeated notification that I'll not be living there.
When I've asked if I can buy my own bed they've said that I can't.
Then I've asked for replacing the bed base it took them one month, literally 30 days until they've replaced the bed base. Meanwhile I've had to sleep on the floor.

26 de abril de 2021
Avaliação não solicitada
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Resposta da Farefieldproperties

Dear Jaroslav
The Landlord supplied you with 3 new beds during the course of your tenancy, all of which you have broken within a month of delivery. The second bed you mention had only been delivered to you 6 weeks previously and the one which replaced that is now also broken, 1 month later! It was your choice to move out of your property early, before your tenancy ended.

Avaliado com 5 de um total de 5 estrelas

Moving house

Good communication and support throughout the process and Matt went above and beyond on a couple of instances to help keep everything moving when it may have otherwise bottlenecked.

Would use again and would recommend.

23 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please don't come here

So you can't be asked to email people back but you've also delete bad comments to make you look good!

Can't even be bothered to email me back to can't be asked to contact ex customer about their deposit, after leaving the house 5 months and I still haven't had anything embarrassing

26 de março de 2021
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Jack

It is very sad when a relationship breaks down acrimoniously however with regard to bonded deposits and tenancy agreements, the regulations which govern a legal tenancy are not set by us, but must be followed by us, as has been explained to you on numerous occasions.

Avaliado com 5 de um total de 5 estrelas

Fast Efficient & Friendly

I have recently rented a room from Farefield, I found the whole process very efficient, the staff are very friendly & they sorted all the paper work very fast.

10 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service! Questions all answered with ease and very responsive! The process was explained by Tammy who I cannot fault and ensured we had everything when we moved in. Thank you for making the process a lot easier for us.
Would highly recommend!

9 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hands-down the best rental company we've used.

Hands-down the best rental company I've dealt with!

From the moment we contacted Farefield Estates about a property we were really interested in, Charlotte and the team were brilliant: so responsive, friendly and organised.

What's more, they responded swiftly by email when I had emailed initially (rather than trying to call and not emailing - calls for me are never really convenient around work. This is something I've found happens a lot with other companies when you email as the initial contact, so thank you Farefield for sticking with our preferred method of contact, it's been very helpful!)

Chris was so friendly at the viewing, keeping us updated about his ETA, and Charlotte and Anna processed our deposit and references so quickly that everything was wrapped up within a week.

We can't wait to move in at the end of the month and if the initial service is anything to go by, I'm sure the team will be hugely helpful and responsive if there's anything we need once we're in too.

Thanks again Charlotte, Anna, Chris and Team!

8 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Let start by saying

Let start by saying, Andrew Grant (previous agents) should be ashamed, their professional performance at the start was great, but all they wanted was money, after £1000's of fees, we occupied the property, and swiftly, Fairfield Estates took over, all i have are positive words, no stress, no worries, and easily contactable, we had a minor problem in the bathroom with a leak, the next day, Fairfield Estates appointed a plumber, and he arived, evaluated, and solved the problem, i cant praise them enough.

11 de fevereiro de 2021
Avaliação não solicitada

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