Beware: They sent me an inferior diamond than what I ordered I ordered a specific lab-grown diamond with its IGI certificate number (LG727572151, 3.30 ct, oval cut, color E). They sent... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Beware: They sent me an inferior diamond than what I ordered I ordered a specific lab-grown diamond with its IGI certificate number (LG727572151, 3.30 ct, oval cut, color E). They sent... Ver mais
A empresa respondeu
Raj was super helpful. I was worried about shipping my family's diamond to him to be mounted but he reassured that all would be well. He let me know as soon as it had been delivered to ease my mind. H... Ver mais
Great customer service, worked with us every step of the way. Roger was patient and very accommodating through whole process, sometimes taking 3-4 calls a day from us and often answering the same que... Ver mais
I am thankful, amazed & very impressed with the awesome customer service & high quality jewelry of fascinating diamonds. I will certainly be talking about them with high praise! Thank you for putting... Ver mais
Escrito pela empresa
Escrito pela empresa
Fascinating Diamonds® commits to be the jeweler for life, forever taking care of your treasured diamond jewelry.
42 West 48th Street 16th floor, 10036, Manhattan, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful diamond heart earrings, I will buy from this seller again, thanks for everything!
So, the wedding ring I found on their site was the only one I could find close to what I was looking for. I went to six jewrlery stores around here. Learned a lot about diamonds...color, clarity, cut...
Saw many expensive rings that were not nearly as nice as this ring.
But, but buying my wedding ring through the Internet?!?! Worrisome.
I started emailing Roger. One of the best things he told me was that I could return it without a return fee - that sounded like confidence in his jewelry.
I read the reviews.
I called and he talked me through the ordering process. The price was so great I was able to order a larger center stone : )
It arrived today. It's gorgeous. Just like the picture. Its GIA form was with it - exactly what he told me.
I couldn't be happier.
They did an awesome job making my fiance's ring. Kept me updated through every step of the way and shipped it quickly. Definitely recommended!
This was the second purchase from FD and they have nothing but an excellent customer orientated approach.
The jeweler was excellent in communicating specific details regarding the mounting and promptly answering my lingering questions. I will definitely recommend them in the future.
i have purchased a couple of rings, a pendant and a pair of earrings and the craftsmanship was excellent and the quality of the diamonds was outstanding. I will continue to buy my jewelry there. I had a great online shopper experience, service was great, and it is a very easy process.
I selected a ring for my wife for our 10yr anniversary. The ring was perfect for me, my wife however decided she wanted something a little more traditional. I contacted Sam and he has been outstanding in assisting me in the process to return the ring. One my wife decides on a style I will certainly order her next ring from Sam
I purchased my fiancée engagement ring of fascinating diamonds. My fiancée and I were that satisfied we purchased our wedding rings of fascinating diamonds. True quality jewellery with good customer service from Rodger.
Thanks
this ring and the customer service has blown me away.... I have been everywhere you can go for jewlery and have never been blown away like this. .. thank you Roger.....
They absolutely deliver on what they say they will do. Wonderful transaction, great quality and craftsmanship. I will look to them for future purchases.
I worked with Roger at fascinating diamonds to design the perfect ring. The entire experience was amazing. I have a busy schedule and they were able to work with me mostly through e-mail which was great. He was also always readily available any time I needed to call to discuss something in more detail. Overall I couldn't have asked for a better experience or outcome.
We find the ring to be very beautiful and am happy with the look but the engraving was not finished. In my opinion it would seem engraving might not be as important to the finished product as one would expect. It even took two phone calls just to get a return packing slip emailed to me so I could get the engraving done. By then I felt uncomfortable sending the ring back and getting it finished before our wedding.

Resposta da Fascinating Diamonds
This place is so easy to work with. Customer service is the absolute best. I purchased the Conical wedding set with a marquise cut center diamond and she absolutely loved it. Do does everyone else. While I was skeptical about buying a diamond ring on line, I am glad I did. If you know your 4 C's, then you will know what to expect. I purchased a higher end diamond and it sparkled to no end. This place will bend over backwards to satisfy you and I truly appreciated that. Thank you.
I will forever use fascinating diamonds for all of my future jewelry purchases. Both times I have ordered from them, my expectations have been exceeded. Keep up the good work, guys!
This was a great experience! I didn't know much at first about the company so I sent an email. They promptly responded and answered my questions. The ring came with paperwork and was exactly what I wanted!
I was very hesitant about ordering a diamond online,
But thought I would take a chance and sooo glad I did!
Roger was truly amazing, helping me in soo many ways. I chose a wedding ring set just before Christmas and Roger went out of his way to make sure it was delivered b4 Christmas. The ring set was beautiful, but decided I wanted a larger center stone.
So I contacted Roger and he went out of his way to find the "Perfect" 1 carat Asscher cut, absolutely beautiful diamond! Emailing me all the Gia reports for me to go over. I totally took his recommendation and soo glad I did. Bc this gal could not be happier!
Not only did he make a recommendation, he jumped on it and had my new setting to me in no time at all.
Soo, if you are hesitate, about ordering something so costly online, no worries with this company!!
And Roger was a "Jewel" to work with, ha!
This company and Roger gets an A+
The service was quick, friendly, and efficient. The workmanship was outstanding and the price was fair. 10/10 I fully intent on going to the first for all of my future jewelry purchases.
Much more than I expected for purchasing a ring online. I was hesitant at first but wow! Diamond is beautiful and the setting is gorgeous. Couldn't be happier!
Several different ship dates were given. Finally showed up in time but was not engraved. Excellent wedding set. Very beautiful.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.