They can't seem to get the process right, every re-order things get stuck they can't ship on time, it's quite anxiety inducing. And they lack transparency, you should be able to quickly download you p... Ver mais
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Veja o que dizem as avaliações
This is an amazing option for anyone who is curious about whether they might suffer from ADHD, and who might benefit from medication if then diagnosed. For me that was the case. Obviously being tre... Ver mais
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The highly qualified, specialized practitioners at fastreat ; have taken me from the most extreme total collapse; to recovery; and now into treatment sessions within my monthly membership, I can’t s... Ver mais
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I chose Fastreat because it was one of the most affordable options and I'm happy I did. I expected a fast and effective service, which it is, but I'm writing this review because the customer service h... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre FasTreat
Escrito pela empresa
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Informações de contato
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Canadá
- +1 7786513154
- support@fastreat.com
- fastreat.com
4,3
Excelente
464 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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I found Fastreat to be expensive
I found Fastreat to be expensive. The services they offer with 99 dollars a month membership is just customer service inquiries and discounted therapy sessions. You could possibly claim the discounted therapy sessions to your insurance and save money but the custom diagnostic letter that I asked for was 80$. I thought that would be included with 99$ a month. You have to pay for medications too. For me personally, the benefits don’t outweigh the overall cost.
The website is not easy to navigate for me. I wish there was an app that I could rely on. I have to constantly go to a browser and then check for details.
4 de junho de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Marzana,
Thank you for taking the time to share your detailed feedback. We completely understand that healthcare costs are a significant consideration, and we appreciate your honesty regarding the value of the membership.
To help clarify, the $99 monthly membership primarily covers ongoing medication management, regular clinical check-ins, and continuous care coordination with your provider, rather than just customer support. While standard diagnostic reports are provided, highly customized letters require additional dedicated clinical time, which is why they carry a separate fee. However, we hear your frustration and will take this feedback into account as we review our pricing transparency.
We also completely agree with your feedback about navigating the website! We are thrilled to share that our mobile app is launching very soon, which will make managing your care, checking details, and communicating with your team much easier and more seamless.
We truly value user feedback like yours to help us improve. If you have any more suggestions, or if you would be open to participating in a brief user feedback interview with our team to share your thoughts in more detail, we are all ears! Please feel free to reach out to us at support@fastreat.com.
Warm regards,
The FasTreat Support Team
Very professional and tailored…
Very professional and tailored approach. Open communication, transparent process. I was skeptical but there was a promo going on so I decided to try it out and it ended up being a very smooth process.
4 de junho de 2026
Resposta da FasTreat
Hi DT,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I'm just so incredibly grateful that a…
I'm just so incredibly grateful that a service like this actually exists nowadays.
26 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Sarah,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
When I first book my appointment
When I first book my appointment, there was no information given that i was responsible for reaching out to my physician via Zoom for our appointment, it never showed up on my profile along with the rest of the screening questions so I assumed they would either call or Zoom me personally it wasn’t until well after my appointment was missed and I rescheduled the second time that the information popped up on my profile. Unsure if it was a technical glitch or if the website needs to be more user-friendly.
For the second appointment though everything went incredibly my physician was very wonderful and thorough and kind and understanding and was able to start a treatment plan that works for me.
Unfortunately, I did get charged for the initial appointment that I missed and the second one which I believe is just a diagnosis and then an extra $99 charge for the monthly subscription
28 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Caiti,
Thank you for sharing your experience with us! We are absolutely thrilled to hear that your second appointment went incredibly well and that your provider was thorough, kind, and able to help you start a treatment plan that works for you. Providing that level of care is exactly what we strive for.
We also want to address your experience with the first appointment. We understand how frustrating it can be to miss a scheduled visit. To help prevent this, our system automatically sends out confirmation details and reminders via email and SMS leading up to your appointment time.
Regarding the charges, because our clinicians reserve their dedicated time specifically for your scheduled slot, missed appointments do incur a standard fee, which is why you were charged for both the initial missed visit and the successfully rescheduled one, alongside your ongoing monthly membership.
We truly appreciate your feedback regarding the user-friendliness of the platform, and we will certainly keep it in mind as we continue to improve our system. If you have any other questions about your account, please feel free to reach out to us at support@fastreat.com.
Warm regards,
The FasTreat Support Team
Very helpful!
Amazing service! I felt completely justified and complete at the end of my session
3 de junho de 2026
Resposta da FasTreat
Hi Michaela,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Super easy to book and I love doing the…
Super easy to book and I love doing the online appointments right from the comfort of home. Big thanks to the all kind staff at FasTreat! 😊
24 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Eve,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Amazing Service and Support
Supportive, fast, accessible, kind customer service. Understanding practitioners who want the best for their clients. Super happy with the care I've received so far.
2 de junho de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Lauren,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Great Dr's and Practioners here.
Dr Anderson was, as always fantastic to talk to. She listened to my concerns, had good feedback and strategies. 10/10.
2 de junho de 2026
Resposta da FasTreat
Hi Billy,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Such a great experience with the NP
Such a great experience with the NP, very thorough and I felt my concerns were all heard then an opportunity to talk through. Looking forward to my follow up.
26 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Amanda,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Good due to problems in regular medical system
They are a good service as finding a family doctor has been very difficult for me, since you have to jump through a lot of hoops for a very basic need (ADHD meds). I would say that the service is best for those who are already diagnosed as I think Fastreat has a vested interest in confirming that its clients have ADHD, so if you are on the fence, I might go through a more traditional psychiatry route. There are lots of appointments available to suit your schedule, and they are very thorough in making sure the medications will not interact badly with medical conditions you might have.
1 de junho de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Naomi,
Thank you for your thoughtful review! We are so glad to hear that you found our service convenient and appreciated our thorough approach to medication safety.
We also want to take a moment to reassure you and anyone reading this that our clinical team operates with strict medical independence. All diagnoses are made entirely based on comprehensive clinical evaluations and medical guidelines, never on business interests. Patient safety and accurate care are always our top priorities.
Thank you again for choosing FasTreat, and we’re here whenever you need support!
Warm regards,
The FasTreat Support Team
Very helpful
Very helpful, provided helpful information and treatment plan going forward. Caring and professional!
1 de junho de 2026
Resposta da FasTreat
Hi Melissa,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Made me feel so safe
Every single time I speak with the nurse practioner, it's a great experience.
23 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Amber,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Great service, could be clearer on pricing
Great service, quick and efficient. What I will say, is be upfront about the “hidden costs” display them as prominently as you do with the £299 Assessment and £99 a month membership. People should know that every time you need to speak with your psychiatrist you’ll need to pay £89; at the start of treatment and during titration, meaning you’ll need to speak with your psychiatrist a minimum of once a month if not twice until your medication is stabilised. I don’t believe sharing this information up front will deter people from using your service, but what it will allow them to make a fully informed decision about the financial commitment they’re making & it’ll help demonstrate your integrity as an organisation of choice.
1 de junho de 2026
Resposta da FasTreat
Hi Jennifer,
Thank you so much for your positive feedback and for highlighting the speed and efficiency of our service!
We also truly appreciate your constructive thoughts on our pricing transparency. While all of our fees—including the follow-up appointment costs during titration—are listed on our website, we completely understand your point that we could make this information even more prominent for patients starting their journey.
We never want any of our costs to feel hidden, and your feedback is incredibly valuable in helping us improve how we communicate this financial commitment upfront. If you have any further suggestions on how we can make our pricing structure clearer, we’d love to hear from you at support@fastreat.co.uk.
Thank you again for choosing FasTreat and for helping us improve!
Warm regards,
The FasTreat Support Team
Step in the right direction
Finally took the step in the right direction. Childhood diagnosis, masking for years.
Easy-peasy booking process.
Legit, simple and supportive assent.
Clinicians provided a welcoming and supportive review of my assesment and followed with recommendations
5 de maio de 2026
Resposta da FasTreat
Hi Martha,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Great Support
I loved how quickly I was able to get an appointment and a diagnosis. My nurse practicioner is kind and understanding. I feel supported.
I also really appreciate getting timely remnders to renew my prescription.
Thank you.
21 de maio de 2026
Resposta da FasTreat
Hi Sara,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I was really surprised that there is…
I was really surprised that there is actually an amazing service like here in Canada . Very fast, very efficient so kind and lovely. The Customer Service are so nice.
28 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Mahde,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
My NP was amazing
My NP was amazing! knowledgeable, helpful, supportive and caring
20 de maio de 2026
Resposta da FasTreat
Hi Heather,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
So grateful we found this service..
So grateful we found this service... It expedited everything and got my son the quick, thorough care he needed. Fantastic job.
22 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Rachel,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
While the FasTreat platform was not a…
While the FasTreat platform was not a good fit for me, the customer service was excellent.
27 de maio de 2026
Avaliação não solicitada
Resposta da FasTreat
Hi Ashley,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
5/5 Stars
5/5 Stars
After putting this off for so long, I finally took control of the situation and I am so glad I did. Getting an adult ADHD diagnosis in Newfoundland usually means waiting forever or paying around $3,000 out of pocket. This service was incredibly fast, easy, and affordable. The specialist was very professional and efficient, getting straight to the point. This has truly been life-changing for me. Highly recommend!
18 de maio de 2026
Resposta da FasTreat
Hi Susan,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
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