They can't seem to get the process right, every re-order things get stuck they can't ship on time, it's quite anxiety inducing. And they lack transparency, you should be able to quickly download you p... Ver mais
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Veja o que dizem as avaliações
This is an amazing option for anyone who is curious about whether they might suffer from ADHD, and who might benefit from medication if then diagnosed. For me that was the case. Obviously being tre... Ver mais
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The highly qualified, specialized practitioners at fastreat ; have taken me from the most extreme total collapse; to recovery; and now into treatment sessions within my monthly membership, I can’t s... Ver mais
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I chose Fastreat because it was one of the most affordable options and I'm happy I did. I expected a fast and effective service, which it is, but I'm writing this review because the customer service h... Ver mais
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Detalhes da empresa
Sobre FasTreat
Escrito pela empresa
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Informações de contato
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Canadá
- +1 7786513154
- support@fastreat.com
- fastreat.com
4,3
Excelente
464 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Finally believed and supported 💕
My practitioner was so kind and compassionate, but she was also very knowledgeable. She helped me stay on track with my answers in a gentle way and it was clear she was prioritizing my wellbeing. It didn’t feel like I was fighting to advocate for myself, rather talking to someone who finally believed me. Shoutout Yingying!
18 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Morgan,
Thank you so much for sharing your experience with FasTreat.We’re truly grateful that you chose us for your care.
We’re delighted to hear that you felt believed, supported, and understood throughout your experience. Knowing that you felt comfortable sharing and that your wellbeing was prioritized means a great deal to us.
Your kind words are deeply appreciated and motivate our team to continue providing caring, compassionate, and high-quality service where everyone feels heard, valued, and supported.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
FasTreat Support Team
Resposta da FasTreat
Dear Taha,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve had such a positive experience with our team and that you value the trust and support we aim to provide. Your kind words mean a great deal to us.
Your feedback is greatly appreciated and motivates our team to continue providing caring, supportive, and high-quality service.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
The helping hand you've always needed.
I really appreciate the efficiency and swiftness of the fastreat team, including both health providers, as well as the support staff. Broad selection of appointment times and helpful, accommodating attitude makes the treatment process very smooth. The customer service agents are a blessing. I am glad I chose fastreat to start getting my ADHD under control and live my life without each passing day being a struggle.
15 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Alex,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re so pleased to hear that you’ve found our team efficient, responsive, and accommodating throughout your treatment journey. It’s wonderful to know that the range of appointment options and support from both our clinicians and customer service team have helped make the process feel easier and more manageable for you.
We’re especially grateful for your kind words about our Support Team.
Your feedback is deeply appreciated and motivates our entire team to continue providing compassionate, accessible, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Asking helpful questions and telling me…
Asking helpful questions and telling me my issues with the medication was normal and I needed to increase my dose. Also good feedback on the progress I am making.
14 de setembro de 2026
Resposta da FasTreat
Dear Rhonda,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re pleased to hear that you felt listened to and supported during your treatment, and that your clinician took the time to discuss your progress and provide guidance along the way. It’s wonderful to know that you’ve felt reassured and encouraged throughout your journey.
Your kind feedback means a great deal to our team and motivates us to continue providing personalised, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
THIS IS A FINANCIAL TRAP
I honestly feel completely trapped by FasTreat at this point.
Since starting with them, my clinician has been changed THREE times, twice without my permission. Each time I've had no choice but to spend £89 to have a appointment with my new clinician in order to continue my treatment. I’m now trying to move over to an SCA with my GP, and my GP has been communicating with me directly because they are willing to fully take over my care.
Despite this, FasTreat have continued requiring me to pay £89 for appointments to continue treatment. I have already had an end-of-titration appointment, yet I have now been forced to have another one - another £89 charge - on top of the £99 monthly fee.
They are also now demanding £100 to send my review to my GP, effectively holding the information I need to transfer my care unless I pay another fee. I’ve been told that even once my GP takes over, I’ll apparently still be expected to pay £169 quarterly for FasTreat to continue “looking after” me. I have said no.
The costs are becoming completely unmanageable. By the time I’m finally able to transfer my care, I could be looking at around £500 in fees that I simply do not have, and because the process is taking so long, I’m potentially being pushed into paying yet another monthly fee.
I understand that private healthcare costs money. What I object to is feeling like I cannot simply leave and transfer my care without being hit with another hidden charge at every stage. ITS A CHOKE HOLD
I am actively trying to move my care to my GP. They have said they are willing to take over. I just want FasTreat to let me leave.
GET. ME. OUT.
If you’re considering using FasTreat, I wouldn't unless you're rich.
16 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Stacey,
Thank you for taking the time to share your experience. We understand how frustrating and concerning it must feel to have experienced changes in your care and to have questions about the costs and process involved in transferring your treatment to your GP.
We appreciate you raising your concerns regarding clinician changes, appointment fees, ongoing charges, and the documentation required for your care transfer. We understand how important it is to have clear information about these processes and associated costs, particularly when you are making arrangements to continue your care with another provider.
We would really appreciate the opportunity to review your individual circumstances and clarify the information provided to you. If you’re comfortable doing so, please contact our Support Team at support@fastreat.co.uk so we can look into your case and assist you with your concerns regarding the transfer of care.
Thank you again for bringing this to our attention. We value your feedback and hope we can help provide clarity and support with your next steps.
Kind regards,
The FasTreat Support Team
Customer service is wonderful (thank…
Customer service is wonderful (thank you Vanessa)!
14 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Mckenna,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had such a positive experience with our Support Team.
Your feedback means a great deal to our team and motivates us to continue providing friendly, caring, and responsive support.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Wonderful experience
Quick appointments, friendly staff, Loved having the ability to speak with someone from the comfort of my own home.
8 de setembro de 2026
Resposta da FasTreat
Dear Lesley,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found the process convenient and that our team made you feel comfortable and supported. We’re especially pleased that being able to have your appointments from the comfort of your own home made the experience more convenient for you.
Your kind feedback means a great deal to our team and motivates us to continue providing accessible, friendly, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Good customer service and great…
Good customer service and great communication from both the company and support team. Treatments are well adjusted for me personally but still yet to complete final follow up appointments.
15 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Reddy,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve felt supported throughout your journey and that your treatment has been tailored to your individual needs. It’s wonderful to know that you’ve had a positive experience with both our team and Support Team.
We truly appreciate your kind feedback and look forward to continuing to support you as you complete the remaining follow-up appointments.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
I originally had a good experience with…
I originally had a good experience with Fast Treat, but unfortunately things have gone downhill. My provider stopped responding to my messages, and customer service has also been unable to resolve the issue or provide any meaningful follow-up.
I’ve now been waiting for over two weeks for an adjustment to my accommodation form, despite repeatedly following up. I’ve also run out of my medication while waiting for a response, which has made this situation extremely stressful and frustrating.
What started off as a positive experience has turned into a huge hassle, with very poor communication and no sense of urgency when it comes to something as important as medication and required documentation. I wouldn’t recommend Fast Treat based on my recent experience. I really hope they improve their communication and follow-up because patients shouldn’t have to repeatedly chase a provider and customer service just to get a response.
14 de setembro de 2026
Resposta da FasTreat
Dear Mona,
Thank you for taking the time to share your experience with FasTreat. We understand how stressful and frustrating it must have been to experience delays in communication, particularly while waiting for an important document and needing support with your medication.
We appreciate you bringing these concerns to our attention. We understand how important timely communication and follow-up are, especially when they relate to treatment and required documentation. We also recognise how difficult it can be when you have made several attempts to seek an update and are still waiting for a resolution.
We would really appreciate the opportunity to look into what happened and see how we can assist. If you’re comfortable doing so, please contact our Support Team at support@fastreat.com so we can review your case and provide further assistance.
Thank you again for your feedback. We value your experience and appreciate you highlighting where we can continue to improve our communication and follow-up.
Kind regards,
The FasTreat Support Team
This company is a scam
This company is a scam. They advertise a discount on their website, but it isn’t really a discount. Yes, you pay less for the diagnostic consultation, but then you have to pay another £100 for a follow-up consultation, which brings the total price in line with their competitors.
They also promised to send my prescription to my home, but instead they sent it to their own pharmacy, meaning I have to buy the medication from them.
They told me that the prescription would be delivered within 24 hours, but five days later, I am still waiting for it.
On top of that, all of their emails are generic, with nothing personalised. My nurse replies with the minimum amount of information possible and is very direct, as if he doesn’t actually want to help.
Overall, I am extremely disappointed with the service. They simply do not care about their customers; they only care about taking your money. Their advertising feels misleading, and I would not recommend this company to anyone.
2 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Samuel,
Thank you for taking the time to share your experience with FasTreat. We understand how frustrating it must have been to experience delays and have questions about the next steps in your care.
We appreciate you raising your concerns regarding the pricing, prescription process, delivery timeframe, and communication. We understand how important it is to have clear information and timely updates throughout your treatment journey, and we value your feedback.
We’d really appreciate the opportunity to look into your experience and clarify the points you’ve raised, particularly regarding your prescription and delivery. If you’re comfortable doing so, please contact our Support Team at support@fastreat.co.uk so we can review your case and assist you further.
Thank you again for sharing your feedback. We value your experience and hope we can help provide some clarity and support.
Kind regards,
The FasTreat Support Team
Best Private ADHD Treatment Provider, Hands Down!
Truly the best private ADHD treatment provider out there. So helpful, caring, smooth, organised and efficient! All highly qualified and competent clinical professionals, and I have been stunned by the quality of service I have received. I never usually leave reviews for any site, platform, product or service; but if anything deserves my 5* review, it's FasTreat/FocusPath. Thank you so much for your excellent service <3
13 de setembro de 2026
Resposta da FasTreat
Dear Michael,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re incredibly grateful for your trust in our team and so pleased to know that you’ve felt well supported throughout your experience. Hearing that our care and service have made such a positive impression means a great deal to everyone at FasTreat.
We especially appreciate you taking the time to leave a review and share your experience with others. Your kind feedback is a wonderful encouragement to our team and motivates us to continue providing compassionate, professional, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Great experience with this company
Great experience with this company. I accidentally missed my 3rd appt and they refunded me and then were able to rebook me the same day. Customer service is very friendly and my clinician has been great.
12 de setembro de 2026
Resposta da FasTreat
Dear Maria,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re so pleased to hear that our team was able to assist you quickly and make the rebooking process easy. It’s also wonderful to know that you’ve had a positive experience with your clinician and found our customer service friendly and helpful.
Your kind words mean a great deal to us and motivate us to continue providing responsive, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Very helpful and would recommend.
2 de setembro de 2026
Resposta da FasTreat
Dear Richard,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found our service helpful and would recommend us. Your kind feedback means a great deal to our team and motivates us to continue providing supportive, accessible, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Resposta da FasTreat
Dear Chris,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found our team helpful and supportive. Your positive feedback means a great deal to us and encourages our team to continue providing friendly, responsive, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
I had an amazing consultation with Dr…
I had an amazing consultation with Dr Gunwa who was so empathetic and patient. Overall, I have been very impressed with the speed and professionalism of Fastreat - really kind staff who are very effecient.
11 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Nathalie,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had such a positive consultation and felt comfortable and supported throughout. It’s wonderful to know that you found our team kind, professional, and responsive, and that the overall process was smooth and efficient.
Your kind words mean a great deal to us and motivate us to continue providing compassionate, professional, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
I’m very grateful to have found respect and the sense of being welcomed
I’m very grateful to have found FasTreat. My NP has been incredibly attentive, supportive, and non-judgmental. She takes the time to listen to me and helps me better understand what I’ve been going through.
Unfortunately, my experience within the public healthcare system has been very different. I often haven’t felt heard or supported, and at times I’ve even felt invalidated regarding my ADHD.
Finding FasTreat has made a real difference for me. I’m very thankful to have access to care where I feel listened to, understood, and treated with respect.
10 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Sam,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re so pleased to hear that you’ve felt heard, understood, and respected throughout your experience. It means a great deal to know that you’ve found a supportive and welcoming space where you feel comfortable discussing what you’ve been going through.
Your kind words are deeply appreciated and motivate us to continue providing compassionate, respectful, and high-quality care to every patient.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Nothing but fraud/scam
Nothing but fraud/scam, did my ADHD assessment in 9th July 2026 and instead of sending me an assessment report I was being forced to get another assessment which I refused. I kept asking for my report and would always get the same automated reply. After contacting them 13 times I asked for a refund and they wouldn’t give me a refund. I contacted my bank and opened a dispute which I won today and got my refund through the bank. They even lied to the dispute team that they had sent me the assessment report.
Worst experience ever, think twice before going with them, I would pay extra and goto some more reliable clinic.
9 de julho de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Naj,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating and upsetting this situation has been for you. We understand how disappointing it must have felt to repeatedly reach out for help and feel that your concerns were not being properly addressed.
We take your concerns regarding your assessment report, communication with our team, and refund request very seriously. We also understand how important it is for patients to receive clear information and timely support, especially following an assessment.
We would really appreciate the opportunity to look into what happened and understand where things may have gone wrong. If you’re comfortable doing so, please contact our Support Team at support@fastreat.com so we can review your case and assist you further.
Thank you again for bringing this to our attention. Your feedback is important to us, and we hope we can have the opportunity to address your concerns appropriately.
Kind regards,
The FasTreat Support Team
Smooth straight forward experience
My provider Cleopatra made the experience as least stressful as possible. The questions asked and screening was relevant to getting to know me better and I did not feel invalidated at all!
9 de setembro de 2026
Resposta da FasTreat
Dear Adesola,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you felt comfortable and supported throughout your assessment. Creating a space where patients feel heard, respected, and understood is very important to us, so it means a great deal to know that your experience reflected this.
Your kind words are greatly appreciated and motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Having been with fastreat for a number…
Having been with fastreat for a number of Months after years of non medicated adhd it’s transformed my life
1 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Lewis,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that your experience with FasTreat has made such a positive difference in your life. It means a great deal to know that you’ve found support that has helped you move forward and feel the benefits of your care.
Your kind words are deeply appreciated and motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Fast and simple
They are very quick and the staff are very nice. The whole process was simple to get booked in and everyone is very responsive to questions.
The actual appointment service went well and they take their time with questions and concerns.
8 de setembro de 2026
Avaliação não solicitada
Resposta da FasTreat
Dear Tamera,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found the process simple and that our team was quick and responsive throughout. It’s also wonderful to know that you felt your appointment was thorough and that your questions and concerns were given the time and attention they deserved.
Your kind words mean a great deal to us and motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
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