FasTreat Avaliações 

464
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They can't seem to get the process right, every re-order things get stuck they can't ship on time, it's quite anxiety inducing. And they lack transparency, you should be able to quickly download you p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is an amazing option for anyone who is curious about whether they might suffer from ADHD, and who might benefit from medication if then diagnosed. For me that was the case. Obviously being tre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The highly qualified, specialized practitioners at fastreat ; have taken me from the most extreme total collapse; to recovery; and now into treatment sessions within my monthly membership, I can’t s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I chose Fastreat because it was one of the most affordable options and I'm happy I did. I expected a fast and effective service, which it is, but I'm writing this review because the customer service h... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de saúde mental

Sobre FasTreat

Escrito pela empresa

At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

464 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(464)

355 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very professional.

Very professional

13 de julho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi there,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Excellent professionals.

13 de julho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Zayyan,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Straight forward

Straight forward

5 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Joe,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

8 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Sabrina,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

The overall process and assessments to…

The overall process and assessments to identify the right solution was very easy and user friendly. Once completed I was able to book an appointment with a Fast Treat worker that was very friendly and helpful.

4 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Ray,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

The experience was made great by the…Ease of the process

The experience was made great by the simplicity of the process. I love having the ability to either book a virtual appoint or just talk via the messaging app.

3 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Denyse,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Great service, highly recommend

I was very happy with my initial assessment, my provider took extra time to explain everything thoroughly. I felt very comfortable from the start. Im very happy with the service and will continue to be a member.

10 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Omar,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Easy to use platform

Easy to use platform, incredibly efficient process so far. Both Dr's I've spoken to were knowledgeable and helpful.

10 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Jack,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Affordable private ADHD care

Relatively affordable for private healthcare and excellent web design. Love how modern and streamlined everything is.

1 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Matthew,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and clinical…

Excellent customer service and clinical advice. Very useable and navigable portal.

3 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi MU,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Streamlined treatment

Fast, simple. The nurse practitioner i spoke with was really easy to talk to and had answers to all of my questions, and it's available whenever I need her next, which is so comforting as I navigate treatment for my adhd.

2 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Michelle,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Amazing service

Very fast and very efficient

9 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Ali,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 1 de um total de 5 estrelas

Dodgy doctors strapped for cash

It has come to my attention that my initial diagnosing doctor; Dr Bevan Washington Hyder, has been found guilty of punching a 70 year old man to the ground, of which he was fined and officially filed a warning by the GMC (GMC registrant number: 6108171), he was also accused and found guilty of malpractice through "double-shifting" (see again attatched file on his GMC page) and filed for bankruptcy in 2025 (the 4th thing that comes up after googling his name other than the news article exposing this monster.

This outrages me as a paying patient, as it sparks questions as to his incentive to diagnose patients in order to sell medication or this programme as a whole. His speciality lies in Emergency medicine which seems irrelevant to the requirements of his current position, and he has had his medical license suspended twice.

Is this really the quality of doctors myself and many others are paying for? I am sure that this does not reflect well at all on your company. I have contacted you personally about this matter and whilst as you say, he may hold the relevant qualifications to work for you, this man CLEARLY cannot be trusted and I’m guessing earns a commission on how many people he diagnoses.

I implore you to fire this dangerous criminal and apologise for hiring him in the first place.

8 de julho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Dear Luca,

Thank you for reaching out and bringing this matter to our attention. We take all patient feedback and concerns regarding our medical professionals extremely seriously.

Please be assured that your email has been immediately escalated. We have assigned a dedicated specialist from our compliance and management team to thoroughly review the information you provided. They will be following up with you directly regarding this matter.

Thank you for your patience while our team looks into this.

Sincerely,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Perfecto

Perfecto Perfecto Perfecto

2 de julho de 2026
logotipo da FasTreat

Resposta da FasTreat

Hi Ilya,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Unique Naija snack and food very tasty…

Unique Naija snack and food very tasty and delicious

1 de julho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Toluwalemi,

Thank you so much for the great rating!

While we are glad you enjoyed the delicious Naija snacks and food, it looks like you might have left this review on the wrong page by mistake. FasTreat is actually an online mental health platform—unfortunately, we don't serve any food here! 😄

We hope you can share this lovely feedback with the right restaurant so they get the praise they deserve.

Wishing you a wonderful day!

Best regards,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend FasTreat

Highly recommend FasTreat. After years on the NHS waitlist I was finally able to get answers after 30 years of living and hating myself for the way I am. Now I have answers and ongoing support, it feels like a huge weight has been lifted off my shoulders.

The team are so kind, friendly and helpful! Thank you for being a part of my journey xx

1 de julho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Miss Amelia,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 1 de um total de 5 estrelas

Confusing

Confusing. So many emails. Dont know what pocket pills is several charges. No receipts. This is a weird thing

18 de junho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Dear Justin,

We sincerely apologize for the confusion and any frustration this experience has caused you. We completely understand how receiving multiple emails and navigating a new process can feel overwhelming.

To clarify, our system automatically recommends or matches patients with near pharmacies to fulfill their needs, and it appears your account was matched with PocketPills. Please note that any medication charges and receipts from the pharmacy are completely independent of FasTreat's fees.

We are sorry that this process wasn't communicated more clearly to you upfront. Please know that you always have the freedom to choose your preferred pharmacy. You can easily update this at any time through your patient portal or by reaching out to our support team.

We see that you have already successfully updated your pharmacy preference in the system, so your future care will be routed to your new pharmacy.

Thank you for sharing your feedback. It highlights an area where we can improve our communication, and we will work on making this process clearer for everyone.

Best regards,
The FasTreat Support Team

Avaliado com 1 de um total de 5 estrelas

Hidden Fees & Zero Transparency

Profiting from vulnerability with a big slapping side of hidden costs.

They are intentionally deceptive with pricing.. There’s a pattern here, a trend, and FasTreat knows exactly what it’s doing with its pricing model.

Because the charges hit at different points in the process, it was easy to lose track. It’s a setup that preys on ADHD traits: impulsivity, urgency, overwhelm. They know their audience, and they’ve designed the funnel around it. It’s targeted and that’s really boiled my blood.

Month one - £487 (away from medication costs!)

By month two, the true ongoing cost for me was £337 - and that was on the lowest dose. (And it was only going to climb from there!)
A far cry from what they are advertising.

Market the real numbers. Let people make informed decisions instead of trapping them in a cycle of surprise fees.

If you feel ripped off or misled, report them to Trading Standards. Just google “citizens advice trading standards” and follow the steps.

And seriously - claim your money back. Dispute the charges. Don’t let them keep profiting off people who are just trying to get help.

24 de abril de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Jodie,

We're sorry to hear that you feel this way about your experience.

We take concerns about pricing transparency seriously. Our fees are shown on our website and during the booking/payment process, but we understand that healthcare costs can still feel overwhelming when several services are involved.

As this relates to your personal care and account, we cannot discuss details publicly. Please contact us at support@fastreat.co.uk so we can review your concerns properly and respond to you directly.

Kind regards,
FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Outstanding ADHD Care from Dr Eghabor and the FasTreat Team

I have had an excellent experience with Dr Daniel Eghabor and the entire FasTreat ADHD team throughout my ADHD assessment and treatment.
From my initial enquiry to ongoing follow-up appointments, every member of the team has been professional, friendly, and supportive. The communication has always been prompt, appointments have been well organised, and I have felt genuinely cared for throughout the process.
Dr Eghabor took the time to understand my concerns, explained my diagnosis and treatment options clearly, and ensured that every medication adjustment was made carefully based on my progress. I never felt rushed, and every consultation was thorough, compassionate, and evidence-based.
The ongoing monitoring and follow-up have been excellent, giving me confidence that my treatment is both safe and effective. Since starting treatment, I have noticed a meaningful improvement in my daily life, and I am grateful for the support I have received.

I would highly recommend Dr Daniel Eghabor and the whole FasTreat ADHD team to anyone seeking ADHD assessment or treatment. Thank you all for your professionalism, kindness, and dedication to providing outstanding patient care.

29 de junho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Dr Suhaib,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Avaliado com 5 de um total de 5 estrelas

Incredible service

All fast treat staff take the time to listen to your personal situations and help accordingly. Not only clinicians but the fastreat support team have been incredible with helping me through some issues I have had and they are so responsive even on weekends. Thank god I found fastreat

28 de junho de 2026
Avaliação não solicitada
logotipo da FasTreat

Resposta da FasTreat

Hi Ooo,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

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