The online ordering service is good. The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff. Makes me not worry about the sometimes ‘hassle’ of ordering... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Ver mais
A empresa respondeu
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... Ver mais
A empresa respondeu
Clothes are of high quality and FatFace always deliver. The staff are always polite and helpful.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Reino Unido
- 01494 723353
4,8
Excelente
74 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order and delivery was within a…
Easy to order and delivery was within a few days to my local store. No complaints
2 de novembro de 2023
Resposta da FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering.
It was easy to order goods online and collect them from the store when convenient.
26 de outubro de 2023
Resposta da FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
great staff in store
13 de outubro de 2023
Resposta da FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
What's Not To Like?
Picked up a click and collect, then bought something from the bricks and mortar shop in Amersham.
C&C a doddle and found the store welcoming, well stocked without being a mess. Staff members friendly and efficient. T-shirt and chinos, excellent quality at this price point. What's not to like?
24 de agosto de 2023
Resposta da FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fast and efficient.
I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store.
I found just what I wanted, ordered it and received an instant confirmation. Email update when it arrived instore and was ready for collection. I collected today. Thoroughly delighted with purchase and the hassle free experience. Thank you.
22 de agosto de 2023
Resposta da FatFace - AMERSHAM
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Nice shop, always friendly
Always friendly, helpful staff although menswear range a bit limited.
8 de agosto de 2023
Resposta da FatFace - AMERSHAM
Hello Richard
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Prompt delivery
9 de agosto de 2023
Resposta da FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly. Take care – SK
Resposta da FatFace - AMERSHAM
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Resposta da FatFace - AMERSHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Follow up email not sent to say order…
Follow up email not sent to say order in store. Awfully negative assistant in store. Luckily another assistant overheard and helped out.
13 de maio de 2023
Resposta da FatFace - AMERSHAM
Good morning, Ja
Thank you for taking the time to leave your review, however I am sorry to hear that you didn't have such a positive experience whilst collecting your order. I will be sure to pass your feedback on and if you would like to discuss this further with us, please do get in touch with us at customerservices@fatface.com.
Thank you, LE
Friendly efficient staff.
23 de abril de 2023
Resposta da FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care - KS
Extremely Helpful
A problem with an order. The wrong items were sent and this was sorted quickly and efficiently.
20 de abril de 2023
Resposta da FatFace - AMERSHAM
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. Have a great day! BP
Resposta da FatFace - AMERSHAM
Thankyou for your review, we do apologise your recent purchase was not what you had hoped. If there is anything we can do at this time do not hesitate to contact us - All the best, BP
Resposta da FatFace - AMERSHAM
Hi Chloe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy ordering and quick delivery
13 de abril de 2023
Resposta da FatFace - AMERSHAM
Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order.And make return's.…
Very easy to place the order.itiems came with in 3 day's
Excellent service.
Had to make a return.this was quick and easy to do in store.No problems.
18 de abril de 2023
Resposta da FatFace - AMERSHAM
Hi Dee,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It didn’t fit very well but return…
It didn’t fit very well but return process was easy
4 de abril de 2023
Avaliação não solicitada
Resposta da FatFace - AMERSHAM
Hello, thanks for taking the time to leave a review. I am sorry to hear that the fit was not right for you on this occasion - we hope to welcome you back to our stores in the future! All the best, LB
Review. Happy with the jumpers I bought and…
Happy with the jumpers I bought and also the jeans which I really like die to fabric and style.
12 de outubro de 2022
Resposta da FatFace - AMERSHAM
Good afternoon, Mrs Fitt
Thank you for your feedback regarding your recent online order. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
My shopping experience in Fatface is…
My shopping experience in Fatface is always Great , shop & changing rooms are immaculate, always a good choice of clothes & the staff are are so welcoming, helpful & friendly. 😊
5 de novembro de 2022
Resposta da FatFace - AMERSHAM
Ahhh Mel, thank you so much for your lovely review. We are thrilled to hear that you are pleased with your experience when shopping with us, this is just what we love to hear. Your comments will be shared with our amazing team in store. Thank you - RS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.