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FatFace - BEVERLEY Avaliações 

213
•
O TrustScore é 5 de um total de 5

4,8

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Loja de Acessórios de Moda
  4. Loja de moda feminina
  5. Loja de moda masculina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contato

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Reino Unido

  • 01482 880039

4,8

Excelente

O TrustScore é 5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(213)

14.949 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great friendly service

3 de setembro de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

EP

Avaliado com 5 de um total de 5 estrelas

This was my first online purchase from…

This was my first online purchase from yourselves, everything went very well. Prompt service, royal were on time absolutely no problems.
My skirt was beautiful, everything that a previous buyer had said about it , so helpful having the review system.
My dress I had to return, a thing I hate doing but you made it so easy, I filled the return note and by 11:00 am it was back at the post office , just 2 hours after delivery. It was the most beautiful dress but I was too slim to wear it . Thank you Fat face , I love your products .

22 de agosto de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Avaliado com 3 de um total de 5 estrelas

Happy with items

Happy with items , not happy with delivery service who left them behind my front wall visible to a busy street !

16 de agosto de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Donna

Thank you for taking the time to write a review.

I was really disappointed to hear about where the parcel was left by our courier. We will be feeding this back to them.

Great to hear you are pleased with your purchases. MJ

Avaliado com 5 de um total de 5 estrelas
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Good Afternoon Yvonne

Thank you for your review and for sharing your recent experience in our Beverley store with us.

Please be assured that this will be passed onto the crew members involved for you.

Have a lovely rest of your Afternoon.

EP

Avaliado com 5 de um total de 5 estrelas

Excellent service

Great service online and at my local Beverley shop .Nothing is too much trouble,I had to return 1 item from an order of 2 .Service with a smile .

14 de agosto de 2022
Avaliação não solicitada
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Good Afternoon Angela
Thank you for your review.

I am so pleased to hear of your recent experience in our Beverley store. Please be assured that I will pass this onto the crew members involved.

Have a lovely rest of the day!

EP

Avaliado com 5 de um total de 5 estrelas

Product really good and easy to wear in…

Product really good and easy to wear in this hot weather.
Delivered before estimated time and the by friendly and pleasant courier.
Very pleased overall.

13 de agosto de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Good afternoon!

Thank you for leaving us this 5* review.

It's great reading such positive comments about the service you received. We look forward to you shopping with us again soon.

Have a great day and stay safe. JB

Avaliado com 5 de um total de 5 estrelas

Was pleased to find the perfect top

Was pleased to find the perfect top on line in the size and colour that I wanted for a Gift. The parcel was delivered to my Daughter in good time and tracking texts kept me informed.
The product met my Daughters expectations of size and quality.
I prefer to go to a shop normally to look at products but was unable to travel to the next town to access Fat Face so had to order on line, and experienced an excellent service. Thank You.

24 de junho de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Nancy,
Thank you for your 5* review. I am pleased to hear that you love your daughter loves her new top and that you are happy with our service. Many thanks-AB.

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service very…

Exceptional customer service very friendly and helpful

19 de junho de 2022
Avaliação não solicitada
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Lee, thank you for your 5* review on the Beverley Store - this is wonderful to hear! Take care, LE

Avaliado com 5 de um total de 5 estrelas

Prompt delivary

Prompt delivary. Quality product.

7 de maio de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Charlie, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Best Wishes, LE

Avaliado com 5 de um total de 5 estrelas

I went to my local store to try this on…

I went to my local store to try this on but this jumpsuit wasn't available which was frustrating, so I ordered it online. It arrived quickly and I like it. A good fit, nice fabric, good shape, not too bad a price and I know I will wear it this summer.

23 de abril de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Angela, I am so pleased you were able to get hold of the jumpsuit you were after! Take care, LE

Avaliado com 5 de um total de 5 estrelas

What’s not to like…

What’s not to like…. Great clothes, great staff. Great service.

Fatface, my favourite brand, bar none.

30 de março de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Paul,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Thank you for being a loyal customer of ours!

Have a great day! EG

Avaliado com 4 de um total de 5 estrelas

I love FatFace

I love FatFace - their designs and colours. The staff in my local branch are also really lovely and offer excellent customer service.
The only reason for not giving 5 stars was: I had to send a dress back recently because the sewing around the neck was not the same on both sides, it was poorly done so it didn't match and looked odd when worn. Such a shame as the rest of the dress was beautiful.

22 de março de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Nadine
Thank you for your review and positive comments. I was sorry to hear that this particular dress was not up to our usual high quality standards. Please accept my apologies for this.

When our warehouse team receive your return they will process a full refund of what you paid for it. Have a lovely evening. MJ

Avaliado com 5 de um total de 5 estrelas

Amelia sweatshirt dress

Really lovely piece of clothing size twelve fits perfectly am thinking about buying the same piece in green

28 de fevereiro de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Chris, Thank you for the 5 star review on your recent purchase, great to hear how pleased you are with your new item and that you might treat yourself to another one. Have a great day, LM

Avaliado com 5 de um total de 5 estrelas

Great and friendly staff at Beverley…

Great and friendly staff at Beverley shop

18 de fevereiro de 2022
Avaliação não solicitada
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Good Afternoon,
Thank you so much for the 5 star review, so pleased you had a great experience in the Beverley Shop. Take care, LM

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I was very surprised and pleased with Fatface customer service at the Beverley store ( East Yorkshire) I had had serious family issues which delayed my return of some shoes which were too small. I was shown a lot of kindness and understanding about my situation which was amazing !! It really improved my day !! I will not hesitate to go back to them again to shop !!!

4 de fevereiro de 2022
logotipo da FatFace - BEVERLEY

Resposta da FatFace - BEVERLEY

Hi Deborah,
Thank you for your 5* review. I am happy to hear that our Beverley store were so accommodating. I will pass your lovely comments onto the store. Have a great week. Many thanks-AB.

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