I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... Ver mais
A empresa respondeu
Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Ver mais
A empresa respondeu
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Reino Unido
- 01284 764247
4,6
Excelente
181 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shopping at Bury St Edmunds
Sales staff were really helpful and friendly. Store nicely laid out and clean, good availability of products, able to find what I wanted
12 de junho de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Weekend!
Take care, EP
A great store with very helpful staff
A great store with very helpful staff. I was exceptionally pleased with my purchase.
31 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Helpful staff and great service
Helpful staff and great service. Lovely place to shop
24 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good afternoon, Lee
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Super helpful staff
Super helpful staff, went out of their way to find the item that I was looking for.
I will go back again in a heartbeat
23 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Samuel was very helpful and friendly.
7 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be passed onto our wonderful team 🥰 - RS
Excellent service
Thank you for a great shopping experience. Fat face staff are always pleasant & helpful. I was buying some new jeans & the assistant gave me good honest advice. They went out of their way to find my size.
28 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Polite, friendly and helpful
I was treated nicely and received excellent customer service
27 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Christopher
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Picked up some great pieces for my son…
Picked up some great pieces for my son in the sale. Wasn’t sure about sizing so ordered a range clothes in different sizes. Ordering, delivery and return of the items that didn’t fit all went very smoothly.
1 de maio de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering and delivery
26 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect t shirt for the summer
Perfect t shirt for the summer! Fun, flattering and fab fit for the female campervan enthusiast!
21 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace shirt. We hope you enjoy wearing this. Take care, KS
Resposta da FatFace - BURY ST EDMUNDS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Great service.
Comfortable Clothes that look good even after many washes.
Good value
2 de abril de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our clothes, service, and value! We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD
Good service
29 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello Robin, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
All good
Ordered online, smooth transaction, picked up from store with no difficulties.
15 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Morning
Thank you for taking the time to share your recent experience in our Bury St Edmunds store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Great quality Bretons
Great quality Bretons. Well shaped neckline , beautifully finished hems and cuffs
20 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
Staff very helpful and friendly.
15 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Had to contact Customer Services they…
Had to contact Customer Services they were very helpful solved my problem immediately, best Customer Service I have ever had .Keep it up this is the first time I have shopping on line very easy for a 79 year old and very happy to have got The15% off on my first purchase. I will be back.
1 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good afternoon, Monica
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Great clothes
Great clothes , sizing a bit off on occasion but overall excellent quality, staff always very helpful and no quibble returns
14 de março de 2023
Resposta da FatFace - BURY ST EDMUNDS
Good afternoon, Fi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Christmas gifts.
Ordering was simple.
Delivery was prompt.
Well packaged.
Notified along the delivery route and when delivery would be. All round brilliant service.
2 de janeiro de 2023
Resposta da FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.