I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Ver mais
A empresa respondeu
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Ver mais
A empresa respondeu
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Reino Unido
- 01223 354794
4,7
Excelente
140 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Clothes fit really well
I always find Fat face clothes are well made wash well and always looks so nice. Everything I order online comes quickly. Staff in your shops are always pleasant and happy to help. I enjoy shopping at Fat face
1 de novembro de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Happy experience!
Picking up from the shop was very helpful. The man who attended & gave me the parcel was happy & efficient! Ta !
26 de outubro de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
No Kids clothes 😔
Had seen some super children's clothes on line but was disappointed when we visited the Cambridge store to try and buy, discovered that they don't have any kids items.
My local fat face in St Ives has closed so Cambridge the nearest. PLEASE put kids stuff in-store.
1 de novembro de 2023
Avaliação não solicitada
Resposta da FatFace - CAMBRIDGE 2
Hey Sally,
Thank you for your review.
I am so sorry to hear that your local store does not stock kidswear. Sadly not all our stores do have kidswear available, usually the smaller stores. My apologies for any disappointment caused.
Please check our website store finder to see the stores that do stock it.
Your feedback however will be escalated to our retail team for consideration.
Have a great day,
Take care, CT
Great quality
19 de outubro de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Exceeds your needs
The shopping experience was great because I can always count on Ff to deliver. It has something for everyone. I wasn't shopping for myself this time, but other people will be happy with what I got them.
10 de outubro de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great product always a pleasure to walk…
Great product always a pleasure to walk in the store so helpful and friendly
5 de setembro de 2023
Resposta da FatFace - CAMBRIDGE 2
Thank you for your 5* review regarding your recent visit to our Cambridge store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Bring back kids clothes
The Cambridge Manager and his team are very friendly and genuinely helpful. I have two kids (boy 9 and girl 6) and love the kids range. PLEASE bring it back to the Cambridge store!!!!
25 de agosto de 2023
Resposta da FatFace - CAMBRIDGE 2
Hi Caroline, thank you for your review. It's great to hear that you have had such great experiences in our Cambridge store! I'll be sure to pass that feedback on to them. Your feedback about the availability of our kids stock is also incredibly helpful and I'll make sure that the relevant teams receive this for their consideration. Take care! CD
Good quality for the price
Ordering easy. Jeans arrived quickly. Collected from store. Tried on at the same time. Very good sale price. Quality good. Unfortunately too big so was able to return in store straight away. Will buy from Fat Face again
25 de agosto de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Service was excellent
Service was excellent, and being able to collect from the store was convenient.
15 de agosto de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great local Staff when I telephoned
15 de agosto de 2023
Resposta da FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent call with one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great to be able to click and collect…
Great to be able to click and collect again
23 de julho de 2023
Resposta da FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Resposta da FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Again another great experience.
Again another great experience.
My order was made online. Quick delivery and great products on sale.
This time one of the t-shirt I ordered had a thread defect.
I visited my local Fat Face shop that immediately ordered a new one for me keeping the bad one.
Great customer service for sure.
11 de junho de 2023
Resposta da FatFace - CAMBRIDGE 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
The staff in the Cambridge office are…
The staff in the Cambridge office are always friendly and helpful. The shop is very well laid out and the changing rooms are big and clean.
28 de maio de 2023
Resposta da FatFace - CAMBRIDGE 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - CAMBRIDGE 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with the service you've received.
Have a lovely day!
Take care, SK
Resposta da FatFace - CAMBRIDGE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Iris Daisy Print Jersey Dress.
Good communication and fast delivery. The Iris Daisy Print Jersey Dress arrived safely. Thank you.
24 de abril de 2023
Resposta da FatFace - CAMBRIDGE 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Friendly and helpful staff
I love shopping at Fat Face because the warm and friendly staff make the experience a pleasure. I find great clothes in the sales. The clothes are really good quality and very flattering. The welcoming nature of the staff means I spend more time in there and go on to spot more items I may have otherwise missed!
24 de abril de 2023
Resposta da FatFace - CAMBRIDGE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great helpful service
I ordered online on the app as my size was not in store.The young man on till was so helpful in assisting me to put my order through on my phone. Thank you for the great service I received
25 de abril de 2023
Resposta da FatFace - CAMBRIDGE 2
Good afternoon, Jennifer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cambridge store.
Take care, JB
I absolutely love this boilersuit…
I absolutely love this boilersuit however, I am only 5" 4' and I had to buy a long. It fits me perfectly.
Collection from store easy and very efficient despite it being a busy Saturday.
17 de abril de 2023
Resposta da FatFace - CAMBRIDGE 2
Good afternoon, FatFace customer
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new boilersuit and continue to enjoy shopping with us.
Take care, JB
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.