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FatFace - CHESTER 2 Avaliações 

262
•
O TrustScore é 5 de um total de 5

4,9

11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Loja de Acessórios de Moda
  4. Loja de moda feminina
  5. Loja de moda masculina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contato

  • 11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Reino Unido

  • 01244 311486

4,9

Excelente

O TrustScore é 5 de um total de 5

262 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(262)

14.949 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ordered on 2 of December for the 8th…

Ordered on 2 of December for the 8th told it would be delivered on the 18th then after that had to cancel and reorder then sent to next store not fatface

13 de dezembro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Keith
Thank you for taking the time to leave your review. I am sorry to hear that you have had a poor delivery experience, I can understand your frustration. I will be sure to pass this to our warehouse for their attention.
Take care, LE

Avaliado com 5 de um total de 5 estrelas

A stress-free shopping experience.

After ordering I was kept informed when my parcel was delivered to the shop and given ten days to collect it.
The girl in the store was very pleasant, efficient and quickly found the item.
However I could have done with more options for a home delivery, as I was only offered one date which was not convenient.

8 de dezembro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 4 de um total de 5 estrelas

Customer facing staff 100% ....

Customer facing staff 100% ..... not pushy, knew their business.... Happy customer. BUT ordered on-line for delivery to store. It DID'NT happen on day .... no advisory from on-line .... added journey .... would have been cheaper delivery to destination!!

3 de dezembro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Michael
Thank you for taking the time to leave your review and for providing your comments. Your feedback will be passed to all relevant departments.

Thank you, LE

Avaliado com 5 de um total de 5 estrelas

Another successful visit to Fatface

Shopping at Fatface Chester is always a good experience and my visit today has been no different. The staff were helpful, efficient and friendly - it required an exchange of one of the items that I had bought online to collect in store. I'm delighted with
my purchases and with the help I received. Thank you

6 de dezembro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Super easy

Super easy, great communication too!

17 de novembro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, garment arrived on time. All just as I had expected, top fine, fits well. Polite, helpful staff on collection from the shop.
All good. Thank you !

30 de outubro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Annie
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Chester store - this is great to hear. Take care, LE

Avaliado com 5 de um total de 5 estrelas

I collected my order in store

I collected my order in store. It arrived quickly and the staff at the Chester Branch are extremely helpful and efficient.

29 de outubro de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Sale

Love both my tops I ordered and they were in the sale too.😊

17 de agosto de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Love this store!

It’s difficult to say what I like most about FatFace. The sales staff are always helpful and the clothes selection can’t be beat. I can usually find my size, if not in the store, then online. And the quality of the clothing is A plus! I highly recommend this store to everyone.

17 de agosto de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Cheryl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 4 de um total de 5 estrelas

Very friendly, cheerful shop assistants

Went to the Chester branch. Very organised and neat the display of items in the shop. Comfy seat was handy. My daughter is pregnant. She was waiting for me to find a top. I waited a bit behind two others at the till. Another shop assistant retrieved the other one. Then I was served by a lovely, friendly assistant with a big smile. Even commentate on what I bought. Her name was jelena.

24 de agosto de 2024
Avaliação não solicitada
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Good morning Melanie

Thank you for taking the time to leave your review and for providing your positive feedback on your store visit - I will be sure to pass your comments to the store team.

Thank you, LE

Avaliado com 5 de um total de 5 estrelas

New Snoopy tote bag

Really pleased with my new Snoopy tote bag which is reversible

16 de agosto de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hi,

Thank you for your 5* review. We appreciate you taking the time to leave a comment. It's great to hear that you are happy with your purchase. Many thanks-AB.

Avaliado com 5 de um total de 5 estrelas

Easy shopping

Cheerful, friendly, polite and knowledgeable staff.

15 de julho de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM

Avaliado com 5 de um total de 5 estrelas

Have loved your clothes for years...my…

Have loved your clothes for years...my late husband looked fab in your mens' shorts! He would put them on in April and keep them on until October every year...our son now wearing your jeans which suit him perfectly! The team in your Chester branch always friendly and welcoming...its a lovely place to go.

16 de julho de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Avaliado com 5 de um total de 5 estrelas
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

What's not to like?

Straightforward ordering process, delivery to local branch, perfect fit, well made. What's not to like?

10 de julho de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Love FatFace!

Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, whether ordering online, sending something back or going in store. My local store is a friendly place, staff are fab and extremely helpful.

20 de junho de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our sizing. We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD

Avaliado com 5 de um total de 5 estrelas

Good quality item very quick deliver

Good quality item very quick deliver. Item exactly as described online.
Very pleased with my purchase. I especially like your sales.

27 de maio de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Fatface Chester

I visited the Chester store today. Izzy the staff member who helped me was incredible, with nothing too much trouble.
Due to Izzy's patience, professionalism and friendly manner, I came away with a number of items, including 2 in the sale which was a bonus. The branch Manager chatted with me at the till and was also very welcoming and helpful
Would recommend the store to anyone.

27 de maio de 2024
Avaliação não solicitada
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Avaliado com 5 de um total de 5 estrelas

Service

Service is very good,staff really helpful

16 de maio de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Good afternoon, Irene.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Chester store.

Take care, JB

Avaliado com 5 de um total de 5 estrelas

Staff in Chester excellent

Staff in Chester excellent, brillant customer service.

29 de abril de 2024
logotipo da FatFace - CHESTER 2

Resposta da FatFace - CHESTER 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Chester store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

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