Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished. Would... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Ver mais
A empresa respondeu
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
A empresa respondeu
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
51 The Borough, GU9 7NW, Farnham, Surrey, Reino Unido
- 01252 714790
4,7
Excelente
134 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service in store
Good service in store , great products , and prompt delivery with my on line order ,
7 de setembro de 2023
Resposta da FatFace - FARNHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Click & collect system not working in…
Click & collect system not working in Farnham store.
Items excellent
Just frustrating time wasting for staff & myself
30 de agosto de 2023
Resposta da FatFace - FARNHAM
Hello Jean
Thank you for taking the time to leave your review.
I am sorry to hear that you have had some troubles with the click and collect system. I cannot see that you have contacted us regarding this, so if you wish to discuss this further, please don't hesitate to email us at customerservices@fatface.com
Thank you, LE
Resposta da FatFace - FARNHAM
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online for delivery to a local store.
Ordered a Brooke zip-hoodie online for delivery to a local Fatface store as there's no next-working-day delivery option (I have to plan my deliveries around work). The process was easy and the girls in-store were friendly and efficient - you can't ask for more! :-)
20 de agosto de 2023
Resposta da FatFace - FARNHAM
Hi Jonny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great price- lovely suit and great…
Great price- lovely suit and great customer service in the farnham shop
16 de agosto de 2023
Resposta da FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I had my order delivered to the store
I had my order delivered to the store so I could try the items on. If they were not ok I could easily return them.
It was quick service in the shop and I had no returns.
13 de agosto de 2023
Resposta da FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy collection from store
Easy collection from store, dress fit lovely and love the material. Great bargain in the sale too!
10 de agosto de 2023
Resposta da FatFace - FARNHAM
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – SK
Good value and friendly staff.
Fat Face clothes are very good quality and the staff in the Farnham branch are very helpful.
I bought a pair of leather boots,which were in the sale.Delighted with them.
10 de agosto de 2023
Resposta da FatFace - FARNHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy online order and free collection
4 de agosto de 2023
Resposta da FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Resposta da FatFace - FARNHAM
Thank you for your 5* review regarding your recent visit to our Farnham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely
Lovely, jacket, granddaughter loved it.
Very good detail on the zipper jacket for the cooler days.
10 de julho de 2023
Resposta da FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Resposta da FatFace - FARNHAM
Good afternoon, Lyn
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Staff very friendly & helpful
Staff very friendly & helpful. Clothes good quality, pleased with choices.
4 de maio de 2023
Resposta da FatFace - FARNHAM
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Jeans were just what I wanted
Jeans were just what I wanted - longer leg and boot cut. Fabric was soft with a little stretch so jeans were comfy. Order arrived in store quickly and staff in store were pleasant when I went in to collect
30 de abril de 2023
Resposta da FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Well done.ot the items I wanted
Got the items I wanted. Collected them from local store. All very painless. Well done.
27 de abril de 2023
Resposta da FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Ordered 3XL garments online for my…
Ordered 3XL garments online for my husband as 3xl isn't available in shops. Returned the ones he didn't like - all very smoothly done. Nice clothes, good quality.
20 de abril de 2023
Resposta da FatFace - FARNHAM
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Lovely store
The staff are always very helpful and there is a good stock and variety.
19 de abril de 2023
Resposta da FatFace - FARNHAM
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy husband
Very happy husband. Great items, fast delivery. Good reductions.
16 de abril de 2023
Resposta da FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
straight forward ordering and delivery
straight forward ordering and delivery, I would say that the shirt was a bit on the small side for a 3xl, but it did fit well.
13 de abril de 2023
Resposta da FatFace - FARNHAM
Thankyou so much for your 5* review and feedback on your recent purchase, we will of course make sure to pass this on - All the best! BP
Click and collect
Ordered using click and collect and it was a very quick service and free! Collection was also quick and simple and I’ll definitely use this method again.
26 de março de 2023
Resposta da FatFace - FARNHAM
Hi Stephanie,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our click and collect service.
Have a lovely day!
Take care, SK
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.