Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... Ver mais
A empresa respondeu
FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... Ver mais
A empresa respondeu
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, Reino Unido
- 01444 416504
4,8
Excelente
162 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da FatFace - HAYWARDS HEATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordering on line very efficient and…
Ordering on line very efficient and arrives quickly into store. No problem at all, great company to deal with.
6 de agosto de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great dress as I had the Navi dress in…
Great dress as I had the Navi dress in navy and had my eye on the red one when it came into sale. Kept informed of delivery and good prompt friendly service in store on collection.
6 de agosto de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - HAYWARDS HEATH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an online order
I ordered a dress in 2 sizes as I was unsure of the size. I decided to keep one and returned the other one to my local branch. The assistant was very pleasant and efficient, making the whole experience very easy.
2 de julho de 2024
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience in the store , and we hope you love your purchase!
Take care. -LA
Resposta da FatFace - HAYWARDS HEATH
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent very easy website.
24 de junho de 2024
Resposta da FatFace - HAYWARDS HEATH
Hi there, thank you for taking the time to leave your review and mentioning your kind comments.
I notice however that you have left a 1* review - if there is anything that we can help with, please let us know!
Take care, LE
Attractive clothing and range
Easy to order and return. Fast delivery to local shop. Friendly assistants.
23 de junho de 2024
Resposta da FatFace - HAYWARDS HEATH
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
All very easy and picked up from my…
All very easy and picked up from my local branch.
14 de junho de 2024
Resposta da FatFace - HAYWARDS HEATH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Good products with a good online and store experience
Great overall experience, I bought a couple of the Woodside Slub Cotton Henley long sleeve tops . They were quickly delivered to my local FF store and the collection process was very smooth with helpful staff.
Love the quality, colour and fit of the tops , very comfortable and stylish.
9 de maio de 2024
Avaliação não solicitada
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I couldn’t love the Haywards Heath store more…
I visited the Haywards Heath store today and as always the service from the crew is awesome! They are friendly approachable and know their stuff! I have been a long time Fatface wearer and that won’t change. Season after season i always find a new love!
15 de maio de 2024
Avaliação não solicitada
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Didn’t disappoint!
First time buying online from Fat Face, and didn’t disappoint! Beautifully packaged; I picked up from the store and was offered the opportunity to try on before taking home. I didn’t, but everything was absolutely fine.
23 de abril de 2024
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have received your order quickly! We hope you love it and we look forward to welcoming you back soon.
Take care. - LA
Helpful and friendly staff
Helpful and friendly staff. Love the clothes and they're even better when there's a sale on!
25 de abril de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with what I brought
Not great customer service, because the ladies there seemed to mind their own business but we found what we wanted and bought it.
30 de março de 2024
Resposta da FatFace - HAYWARDS HEATH
Good morning,
Thank you for leaving your review.
I am pleased that you were able to find what you were looking for. I am saddened that the crew were not able to be as helpful as you may have hoped for so I will be sure to raise this with them for review.
All the best, MM
Great wardrobe staple.
Love the top. A really good staple, and was hoping the white one would be in the offer but it wasn’t. Just wish the click and collect was a bit quicker as it was a long wait.
28 de março de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - HAYWARDS HEATH
Good Morning Karen,
Thank you for taking the time to leave us a review!
We love to hear such positive feedback in regards to your recent order with us! We hope you love your new items and we look forward to welcoming you back soon.
Kind Regards, JW
Excellent polite helpful staff
24 de março de 2024
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received great customer service from our staff! We look forward to welcoming you back soon.
Take care. -GM
Popped in on a whim…
Popped in on a whim as I saw some gorgeous spring-like colours in the window. Fell in love with a sweatshirt which wasn’t in my size. One of the staff members informed me that my size had just been returned/exchanged by another customer about an hour earlier. It hadn’t been put back out on the shop floor yet. It was a breath of fresh air to talk to a polite and helpful member of staff who showed initiative and good common sense. Well done Fat Face.
26 de março de 2024
Avaliação não solicitada
Resposta da FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Great shop, nice employees.
Excellent quality products, good staff, and good prices. 👍
2 de fevereiro de 2024
Resposta da FatFace - HAYWARDS HEATH
Good Afternoon Jackie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.