Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... Ver mais
A empresa respondeu
FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... Ver mais
A empresa respondeu
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, Reino Unido
- 01444 416504
4,8
Excelente
162 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love shopping at Fatface
I love shopping at Fatface. The staff are always friendly and provide excellent customer service. The clothes are of really good quality and last for ages
26 de janeiro de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality and well priced
Excellent quality and well priced . Shopping online and help in shop also excellent.
10 de janeiro de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great customer service and very…
Great customer service and very efficient on returns .
6 de janeiro de 2024
Resposta da FatFace - HAYWARDS HEATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely team in Haywards Heath
Lovely team in Haywards Heath. Eye catching clothes. Good range of available sizes. Bed socks are amazing!
18 de dezembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello Brian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop in the…
Always a pleasure to shop in the Haywards Heath branch the staff are always very pleasant and helpful.
15 de dezembro de 2023
Avaliação não solicitada
Resposta da FatFace - HAYWARDS HEATH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Haywards Heath store to be so helpful and pleasant. I will be sure to pass on your lovely comments to the team.
Take care, MM
Faultless FF transaction
Faultless FF transaction:
You order a product on line (convenient) for collection at local store (convenient)
FatFace tells you when the item is ready for collection
You collect the product from the local store
Perfect!
6 de dezembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing very helpful lady at your…
Amazing very helpful lady at your Haywards Heath branch.
Was able to order my coat as didn't have my size at shop.
Delivery was really quick
26 de novembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely top
Online ordering was very simple, collected in store so no delivery charge. Top, lovely soft cotton and true to size.
28 de novembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Good Afternoon Sarah,
Thank you for taking the time to leave us a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great service altogether
24 de novembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our store.
Take care, JB
Quick easy to use online service
Quick easy to use online service. Collection in store hassle free friendly staff
19 de novembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy with my Fatface jeans
Quick delivery to store. The jeans fit really well, very pleased with my sale purchase. Would describe as medium rise jeans.
6 de novembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Good quality
Friendly, helpful staff. Ordered a cost, very pleased with the quality. A little on the big side, I don't mind as I like my coats baggy.
24 de outubro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kate at the Haywards Heath store was so…
Kate at the Haywards Heath store was so helpful when I was looking for a new outfit. She suggested different styles and sizing and was kind and considerate on a day when I wasn’t feeling the most body confident. I left the store with a lovely new outfit which I feel really good in. Thank you Kate!
1 de novembro de 2023
Avaliação não solicitada
Resposta da FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Really helpful staff
I bought a Green wax swing jacket in size 12 but the style was too big for me and I had to keep going down one size. The staff were so helpful giving advice on what they thought suited me best. Eventually I bought a size 8 which is perfect. I really appreciated how attentive they were
25 de outubro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Very helpful staff bought lovely…
Very helpful staff bought lovely slipper boots so cosy
13 de outubro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hi Dawn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff
Ordered on-line and delivered to nearest FatFace shop. The staff were so helpful - tried the dress on in changing room and perfect fit.
28 de setembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - HAYWARDS HEATH
Hi Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Well made
Well made, good fitting clothes, plus friendly and courteous staff in store.
21 de setembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Resposta da FatFace - HAYWARDS HEATH
Hi Dev
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very easy purchase
4 de setembro de 2023
Resposta da FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.