Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... Ver mais
A empresa respondeu
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... Ver mais
A empresa respondeu
Friendly service and quality goods.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
11 Appleyard, NR25 6BN, Holt, Norfolk, Reino Unido
- 01263 715938
4,7
Excelente
51 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant customer service
Brilliant customer service, lovely store, well presented.
27 de maio de 2026
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface this season
I love Fatface this season, so many lovely items for spring.
A lovely lady served me and chatted away. I felt very welcome.
6 de abril de 2026
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
GREAT CUSTOMER SERVICE
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as the piercing in my ears has rather large holes and I keep losing the back and it is going inside my lobe 😮Wow she couldn't have been more helpful. I said I would like silver huggies but not too big. Her colleague (didnt get her name)found me the perfect pair and Heidi even went online to try and find me some too. I asked Heidi if she would put them in my ears for me as I find it difficult with fingernails she said "of course" then commented how nice they looked.
I cant praise the ladies enough if only other shops were as helpful.
28 de março de 2026
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly service and quality goods.
3 de março de 2026
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy way to pick up & at convenient…
Easy way to pick up & at convenient time..
10 de setembro de 2025
Resposta da FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The staff in store are very helpful and online ordering also works well.
The staff in store are very helpful and online ordering works really well to collect from store.
If I have any returns from an online order the process works well.
30 de novembro de 2025
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service at Fatface…
Excellent customer service at Fatface Holt. Heidi went above and beyond to find a dress for me that was in the sale but not in store. She succeeded and I left feeling elated and satisfied. Keep doing what you’re doing !!
19 de agosto de 2025
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service . The ladies were all very friendly. I didn't feel rushed.
It was a lovely shopping experience
11 de julho de 2025
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
White Trainers shopping
Today I went shopping for some white trainers. I didn't expect the absolute professional experience that I had. Heidi and Ali did there upmost to help me get my trainers. They went over and above helpfulness. I have always liked Fatace and now I know why. Thank you Heidi and Ali.
11 de julho de 2025
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service again
Ordered item in the sale to be deliveed to local store
Staff were brilliant
4 de maio de 2025
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Blouse is lovely
Blouse is lovely. I did initially buy a size 12 sadly even though it fitted in the chest the sleeves were too tight. I had to return and buy a size 14 which fits me perfectly.
A few of my friends have commented and wanted to know where I bought it.
1 de maio de 2025
Resposta da FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Resposta da FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shirt. Helpful (dog friendly) staff.
The shirt I ordered online was too big. The sales’ staff in Holt were very helpful/friendly and swapped this for a smaller size.
The shirt is a lovely material and weight.
31 de março de 2025
Resposta da FatFace - HOLT
Thank you for your feedback! We're glad the team in Holt could help you find the right size. It’s great to hear you’re happy with the shirt’s material and weight. We appreciate your kind words and look forward to serving you again!
Resposta da FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick service
Very quick service. Had delivered to shop and was there when they said it would be. Very happy.
16 de novembro de 2024
Resposta da FatFace - HOLT
Hello Amanda,
Thank you for your 5* review.
So pleased you are happy with your new FatFace purchase, glad it arrived so quickly too!
Take care, CT
Amazing
As always it was really easy to click & collect.
The staff were extremely exemplary as always.
13 de agosto de 2024
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.