Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
A empresa respondeu
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Veja o que dizem as avaliações
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... Ver mais
A empresa respondeu
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... Ver mais
A empresa respondeu
Friendly service and quality goods.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
11 Appleyard, NR25 6BN, Holt, Norfolk, Reino Unido
- 01263 715938
4,7
Excelente
51 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After a problem with delivery the…
After a problem with delivery the recovery was excellent.
Exchange carried out at the Holt store was particularly helpful.
6 de julho de 2024
Resposta da FatFace - HOLT
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
FatFace has always been very…Accommodating
FatFace has always been very accommodating with my queries, also I have a store near me for click and collect. Love their clothing for men, not so much women as seem very old fashioned and colours too dowdy for my liking which I have commented on before.
13 de junho de 2024
Resposta da FatFace - HOLT
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. Thank you for your feedback!
Take care. -GM
Resposta da FatFace - HOLT
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
T
ake care. -GM
Great value and lovely products
Great value and lovely products - always get great service in store and online
25 de abril de 2024
Resposta da FatFace - HOLT
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I knew I’d be in Norfolk for the…
I knew I’d be in Norfolk for the weekend so when I put my order in I made it for collection from the store in Holt. Heidi could not of been more helpful sorting out my order for me so that I could try my items on. It seems a small store yet all is very well displayed with good stock, they had a really good selection of sale items - I ended up purchasing x3 tops that I’m really happy with - a great store to visit, such friendliness really makes a difference
26 de abril de 2024
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always outstanding
This experience was a pleasure, from the moment I entered the shop from her cheery greeting to the time I left when I was wished a lovely weekend Danie made it a joy to be there. Fatface staff are always friendly and exceedingly helpful but on a drizzly damp day I left with a smile on my face
27 de abril de 2024
Avaliação não solicitada
Resposta da FatFace - HOLT
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love fatface & my local store
Love fatface & my local store. Always friendly & helpful ❤️
23 de março de 2024
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great delivery and returns service
20 de março de 2024
Resposta da FatFace - HOLT
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love love love my new boots
Love love love my new boots! Usual FatFace quality and a bargain at 50% off!
9 de fevereiro de 2024
Resposta da FatFace - HOLT
Hi Emma,
Thank you for taking the time to leave a review.
We’re happy to hear you love your item and we look forward to welcoming you back soon. Take care, LC.
Easy to order online and quick delivery…
Easy to order online and quick delivery to store. Good quality stylish clothing.
9 de fevereiro de 2024
Resposta da FatFace - HOLT
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Danielle was so friendly and helpful
Danielle was so friendly and helpful. Made me feel completely at ease as clothes shopping is not my favourite thing. Lovely lady. Thankyou
31 de janeiro de 2024
Avaliação não solicitada
Resposta da FatFace - HOLT
Hi Lucy,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Very friendly and welcoming staff
29 de dezembro de 2023
Resposta da FatFace - HOLT
Hello Michael
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Holt store - this is great to hear.
Take care, RL
Always find the staff very friendly and…
Always find the staff very friendly and helpful. Bought some sale items after Christmas and very pleased with my purchases.
28 de dezembro de 2023
Resposta da FatFace - HOLT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant shopping.
Had to order an item online so decided to click and collect from my local store, have used this store previously and staff always friendly and helpful. Order came quickly and staff sorted my collection within seconds and with a friendly smile too. Well done fat face.
27 de novembro de 2023
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering and collection from local…
Easy ordering and collection from local store
21 de novembro de 2023
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I did an online order to pick up…
I did an online order to pick up instore. Got my confirmation email straight away, and my instore notification a few days later. When I went to pick my delivery up from the store the lady who was serving was very helpful and happy, she was also very personable as I find all the staff in Fat Face.
14 de novembro de 2023
Resposta da FatFace - HOLT
Hello Zoe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Ordered online and collected from store two days later. Great service
12 de agosto de 2023
Resposta da FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
a tucked away treasure!!!
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their product and Fat Face history knowledge with us. Effortless customer service, brilliant quality clothes, beautiful people!
20 de julho de 2023
Avaliação não solicitada
Resposta da FatFace - HOLT
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Household item!
Didn’t know FatFace did kitchen goods! But bought a lovely biscuit barrel in purple colour with little bees decorated in it! Look lovely and had really good seal!
27 de junho de 2023
Resposta da FatFace - HOLT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Quick and easy
Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
19 de abril de 2023
Resposta da FatFace - HOLT
Thank you for your review! We're so glad you had a positive shopping experience, and hope we can give you a 5-star experience in the future! CD
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