I don’t know the name of the young lady that helped me in choosing the dress that I bought Long blonde hair and quite petite . I had two dresses one did not fit , and she offers to check online . Th... Ver mais
A empresa respondeu
Localização
Trocar localização305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went into store to look for an item I had seen online, I asked a member of staff and she advised me they didn’t have it in but I could order online for £2.50 which was ok as normal postage was £4 We... Ver mais
A empresa respondeu
The staff at Fatface are always friendly and service is with a smile. The shoes I ordered aren’t quite as comfy as I was hoping for hence the 4 stars, but they they are a lovely colour and will go wi... Ver mais
A empresa respondeu
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, Reino Unido
- 01522 589230
4,8
Excelente
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good clothing, but delivery will take a while.
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow.
Just be aware that if you buy items that you buy online for shop delivery will not arrive on time. It's happened the past 3 times now and usually arrives several days after the initial date. So if your buying for a specific event give yourself some extra time.
13 de outubro de 2025
Avaliação não solicitada
Resposta da FatFace - LINCOLN
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Delivered to store one day early
Delivered to store one day early. Easy to collect
11 de outubro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Having bought in store and on line I…
Having bought in store and on line I have always been delighted with my purchases. Delivery spot on. As long as you know your Fat Face sizing (as all stores seem to have slightly different sizing) on line purchases very efficient. I love their products.
9 de setembro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Soon arrived and collected from shop
Soon arrived and collected from shop. No problems
1 de setembro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service
Great service, in-store collection is very convenient and quick. Quality of shirts and shorts remains excellent.
21 de agosto de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
beautiful unusual trousers
I bought these beautiful trousers because the material is an unusual mix of cream and wine, hangs lovely and doesn’t crease. They have a very comfortable waist and do not cut in when sitting down. I’m usually a 10 but size 8 was perfect as a lot of give in the waist.
They can be for a day at the beach or dressing up for a function with a pretty top. I am 5’ 1” and I bought a Short size 8. Plenty big enough. I wear them with a wedge heel. The fit is perfect. The price is a little more than I would normally spend but SO worth it
23 de junho de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent clothing and service
I bought some jeans on line which my wife picked up in the shop. To my delight they were too big, indicating somewhat successful dieting prowess. She returned them for the next size down. No quibble at all. The money was quickly refunded and these jeans fitted exceptionally. The fabric is reassuringly heavy and the stitch work and detail amazing. Bang on!
19 de junho de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item not received
Item not received. Item bought online when it didnt arrive in expected time frame i went in store. On arrival i was told to pay for a replacement before they would cancel. This left me £84 down for a t-shirt. Then, after taking my money they told me there were problems cancelling, I asked for a refund but my initial online purchase has not yet been refunded so I have paid for an item i never received. Very poor all round and will not use again.
9 de junho de 2025
Resposta da FatFace - LINCOLN
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
T-shirts ordered online
The package was ready when I picked it up. I got the e-mail up on my phone with the bar code was there for the staff to read. Really easy.
4 de junho de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The item was ready at the local Fatface…
The item was ready at the local Fatface shop for collection. My daughter is very happy with her present.
30 de abril de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered the orla blouse 22/03/25
Ordered the orla blouse 22/03/25, delayed in delivery, beginning of April then stated I was being refunded, the following day it said it was ready for collection in store, to be told on 5th April that they hadn’t had delivery and it would be refunded. Such a let down
22 de março de 2025
Resposta da FatFace - LINCOLN
Good morning Helen,
We're really sorry for the delay and confusion with your order. We completely understand how disappointing this must have been. Please be assured that we’re looking into this internally to understand what went wrong and help prevent it from happening again.
Thanks for your patience, and our sincere apologies for the inconvenience caused.
Take care, LE
Wide range of good quality clothing and…
Wide range of good quality clothing and accessories. Easy ordering fast delivery and good customer service.
26 de março de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Delivery was quick
Delivery was quick, packaging great and items were good as expected
29 de janeiro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wonderful sale items.
Wonderful sale items.
Great value and high quality items.
Ordering is easy and very pleased with the returns system. I only took the cardigan back as the sleeves were very long on me.
18 de janeiro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really friendly and efficient
13 de janeiro de 2025
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you
Staff at Lincoln on Sunday morning were very helpful and polite. Sorted an issue out quickly thank you !
9 de dezembro de 2024
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service all round
Good, clear images of items online, easy to navigate website, speedy delivery and quality clothing and excellent customer service in store, what’s not to like!
3 de dezembro de 2024
Resposta da FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything great
2 de novembro de 2024
Resposta da FatFace - LINCOLN
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.