Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Ver mais
A empresa respondeu
Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... Ver mais
A empresa respondeu
Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
48 High Street, CW5 5AS, Nantwich, Cheshire, Reino Unido
- 01270 611325
4,6
Excelente
161 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely shop in centre of town to…
Lovely shop in centre of town to collect a click & collect order. Friendly welcoming staff. So pleased with a TShirt we bought for a Christmas present got another one in the sale
1 de fevereiro de 2024
Resposta da FatFace - NANTWICH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Always great clothes and easy to return…
Always great clothes and easy to return items to the shop when needed if they don’t fit & ordered online. Fab shop in Nantwich too!
8 de janeiro de 2024
Resposta da FatFace - NANTWICH
Hi Jim,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Love this shop and great staff
Love this shop and staff are always brilliant. Great customer service!
29 de dezembro de 2023
Resposta da FatFace - NANTWICH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Nantwich store. I hope you continue to have a great shopping experience with us.
All the best, MM
Brilliant Fat Face
The website is so easy to use and the range of clothing is superb. The quality of the products is always brilliant.
1 de dezembro de 2023
Resposta da FatFace - NANTWICH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Skater dress.
I ordered the dress online from Fatface website. Saffron Skater dress in plum wore it last night fab.
3 de dezembro de 2023
Resposta da FatFace - NANTWICH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new dress. I hope you continue to love our range of products as much as we do.
Take care, MM
Excellent experience of ordering online.
Email arrived letting me know jumper had arrived in store for collection within the expected 5 working days. Then a reminder email arrived as I hadn’t managed to pick it up within 4days. A very efficient & pleasant experience.
29 de novembro de 2023
Resposta da FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I love Fat face, but…..
I love Fat face, but - the blouse has been on sale about 2 weeks after I bought it!
30 de outubro de 2023
Resposta da FatFace - NANTWICH
Hello Hazel
Thank you for your review.
I am so sorry to hear about the item.
Please contact us at customerservices@fatface.com so we can look into this further for you.
EP
Easy to order and collect
Easy to order and collect. Lovely quality and friendly staff in store.
22 de novembro de 2023
Resposta da FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Order came as expected
Order came as expected, no problem collecting from store
23 de novembro de 2023
Resposta da FatFace - NANTWICH
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful staff
I ordered a jumper on line, picked up at the store so i was able to try on there, not sure about the size so tried a bigger size on at the store just to check.
The staff were very helpful and pleasant
14 de novembro de 2023
Resposta da FatFace - NANTWICH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - NANTWICH
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good service and communication. I ordered online and opted to collect from my local store. I received notification of when it was dispatched and then again when it was ready to collect.
7 de novembro de 2023
Resposta da FatFace - NANTWICH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face has always been my favourite…
Fat face has always been my favourite place to shop staff always very helpful and friendly 👍💯
17 de novembro de 2023
Avaliação não solicitada
Resposta da FatFace - NANTWICH
Hello,
Thank you for your 5* review regarding your recent visit to our Nantwich store.
It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Excellent product quick delivery
Excellent product quick delivery - ordered on line and delivered to store as item was cheaper than in shop I had items delivered to … does not make sense😕
27 de outubro de 2023
Resposta da FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
What a great rain coat.
Clear description of item, easy ordering system and fast despatch.
Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't want padding and didn't want to look like a hiker. This one is just perfect with enough detail to move it beyond boring. Colour is lovely, weight perfect, fit excellent. Very happy and keeping dry in style.
31 de outubro de 2023
Resposta da FatFace - NANTWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - NANTWICH
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Delivered on time to my store choice…
Delivered on time to my store choice great quality as usual
23 de outubro de 2023
Resposta da FatFace - NANTWICH
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely and excellent value
20 de outubro de 2023
Resposta da FatFace - NANTWICH
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
So easy to order off the website and…
So easy to order off the website and have the item delivered to a store nearby. I didn’t have to wait long either. Very pleased with my purchase.
26 de setembro de 2023
Resposta da FatFace - NANTWICH
Good Morning Cathy,
Thank you so much for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received.
I hope you have a great day! - JW
What a lovely new girl in the Nantwich…
What a lovely new girl in the Nantwich store, very chatty and super friendly and helpful, thank so much Liz for the new cords . I love them . Thank you Nantwich
24 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - NANTWICH
Hello Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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